Blizzard

There is no way to contact any form of human for support. They only have a horrible AI website and NOTHING is helpful in any way.
Die in game and not able to release so you can continue? "Having issues with D2: R?" - The game played was WoW so not even that can they get right.
Do NOT give these drooling slugs any money or time. They will piss on both and your face.

20 years and you guys cannot figure out how to set up servers. This is pathetic. I don't even know if this company deserves to even exist anymore. If i were a shareholder now would be the time to pull out of this mess. FFS get your $#*! together

First regarding WoW:Playing pvp is so lagging. Like Wintergrasp... can't really do anything. You've had like 15 years to improve this, but still it's garbage.

Customer service... first you have to guide yourself through 15 menys, that can't help you... and then it takes like ages to get a response.

Also Hearthstone... lots of disconnecting... then you can't log back to the game you were already playing...

And don't get me started on Diablo IV, wich is utter unplayable, due to disconnects. Again customer service doesn't do anyone any good... So i've decided not to spend any more money on any blizzard games/seasons and whatever they try to do to get you to spend money insted of improving their games.

Had an issue with some damage on my initial order. Was sent a new one which had a print defect. Andrew provided me with excellent customer service and ensured that the next one would be perfect. It was!

Garbage servers, contact fortnite creators to get something above kindergarten level. You should consider hiring a professional when releasing a game title. Especially from a company that has been around for more than 1 decade.

Absolute trash

Received smartass remark from worker there and they admitted that they make it hard for anyone locked out of their account deliberately so they cannot contact them, and they dont care about your frustration, need more info just ask me to show proof of the email sent to us. Unprofessional pen pusher on the other side, very rude, kept sending same message asking for info, we supplied all info, even know answer to secret question, the next file i will be sending wont be as pleasant as the last one, give them an eye full, the idiots

Bought COD Modern Warfare, but it kept crashing on my computer. Spent hours trying to fix it and gave the developers a few weeks to try and sort it with updates since it was a new release and this problem was widespread. After many updates it still wasn't fixed, and looks like it never will be - I gave up and asked for a refund. Blizzard refused because it had been too long and there was playtime on my account (basically no actual gametime as it crashed every time). They even acknowledged that it's the wrong decision but stuck stubbornly to their policy lines.

I recommend not dealing with them, but unfortunately they're the gatekeeper to some good games. So if you must buy from them, protect yourself and buy with Paypal so you can raise a dispute through Paypal when Blizzard chin you off. Learn from my mistake.

I bought a game as a Christmas present... relatively expensive and we couldn't install / activate the game due to compatibility problems with the PC. Written to customer service and explained the problem, admitted my mistake and didn't even ask for my money back, just asked for an alternative solution, so that we at least benefit from having spent our money.
Apart from a link to the expired 14-day withdrawal period, I have not received anything. Anyone who seems to maintain their customer relationship with the rules of law instead of the right solutions would not last long. I advise against using the platform.

"Your account is unable to post or reply until 1 Jan 3000 11:00". This is how they treat their customers.
They think they are funny by saying you are banned till the year 3000 from their forums. The old devs were great in classic and BC, as soon as the new guys took over, the game went downhill lost millions/billions of subscribers. They had to reuse the old devs content, then they mock their paying customers. Its like a spoilt kid inherited their dads hard earned company and ruined it with their inexperience

Ordered from the blizzard shop (first time)because of the new metallic funko exclusives. They pop designs look great but the shipping department is terrible. They literally put ZERO tissue or popcorn or bubble wrap, didn't put them in sorters. They sent three funko pops in a 17" x 12" x 7" sized box! The worst shipping jobs I've ever received before. I would rate them a zero.

They also send you crap deals like ten time a day. Super annoying.

Blizzard has absolutely no customer service what so ever, The best you get is a chat box, yo are not allowed to talk to anyone unless they decide to call you back on their time schedule so you may be there you may not and this is even during Blizzard business hours in this country!. Blizzard adsolutely does not car about customers at all, they sure dont care about suggestions, they have programming problems that exists years ago. I'll play out my time here but after all the time I spend here I am gone, this is just garbage now. To bad because it it has potential but they just dont care.

I had a crashing error that started immediately after an update they put out. The issue gave me a report id number to reference when submitting my report. The process to submit a report is far too many steps that run you through surface level suggestions. In my 3 years of playing their games none of those suggestions have ever done anything to alleviate the issue. Submitting a ticket you need to run several diagnostics and in my experience I've had to download (and learn how to use) 3rd party diagnostic software just to generate the files that are REQUIRED in order to submit a ticket. So after you get through the layers of useless steps and constant pleadings to "post about your issue on the support forum" (which I've done before with more unhelpful results than not).

Blizzard, as a medically retired vet a who's money you have stolen over the past decade in return to only let the in game comps make it nearly impossible to get any progression. I DO NOT SALUTE YOU.
Continuing to make retail WoW go down the crapper. What a waste really, should feel pretty small on that dev team. What do you guys honestly give back positively to the gaming industry?... Noting but sodomy... You guys have made the game a no fly zone for new people wanting to try it out. But again, you guys aim to disappoint. Gfy's

I had not logged into my battle.net account in 6 years. In that time I had swapped phones thus loosing my authenticator and the email I had used was hacked by a spammer and deemed locked forever by Microsoft. In less than 24 hours support was able to utilize other forms of my ID and got me back up an running in time to try the Diablo II Beta weekend. So impressed.

Years ago they had also helped me recover my items in WoW after a person got into my account. I have always been impressed with their responsiveness and ability to calm a worried gamer.