SatellitePhoneStore.com
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SatellitePhoneStore.comReviews 273

4.4

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From the business

Our mission is to help people stay connected anytime, anywhere.
Our national team is made of communication experts, IT engineers, travelers and adventure enthusiasts who passionately explore the world. For the same reason, we understand how important communication is and we actively innovate and provide solutions for a stable connection. Whether it’s voice and high speed internet offshore, a regular call from the Grand Canyon or working online in the remote areas of the Amazonian jungles, it is our pleasure to provide you a solution and a piece of mind that you have the technology to stay connected anywhere under the open sky.

Our specialty
Satellite Phone Store expands through 3 offices located in Sarasota Florida, San Diego California, and Anchorage Alaska. Our team of certified experts sell, rent, and support mobile and fixed satellite communication products using both Iridium and Inmarsat as well as Globalstar and Thuraya satellite networks. List of products and solutions we...


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SatellitePhoneStore.com Reviews Summary

SatellitePhoneStore.com has a rating of 4.4 stars from 273 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with SatellitePhoneStore.com most frequently mention and customer service. SatellitePhoneStore.com ranks 5th among Telephone sites.

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New Jersey
1 review
0 helpful votes
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We needed something super flexible
September 4, 2025

We're always looking for new sites for development and often they are in the middle of nowhere and / or in a cellphone desert. Finally, a key team member, who was going to be in a place like this for a personal commitment, made us look at other options. With a Starlink in One Hand and our Satellite phone in the other, we can make communication possible instantly at any site. The result, faster start = quicker revenue with the added plus that we increase safety and availability of key staff in these locales. Great service, easy process, less than 5 days to make this service available to our key users.

Date of experience: September 4, 2025
Utah
1 review
0 helpful votes
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If there was a 6th star I would give it
September 3, 2025

Couldn't ask for better people to take care of the customer They really took above and beyond care of us in our time of need I appreciate you guys and your help

Date of experience: September 3, 2025
California
1 review
0 helpful votes
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Helpful and have the latest product
August 22, 2025

They called to make sure it was the item I needed,
And checked to make sure it would arrive when I needed.

Date of experience: August 22, 2025
Missouri
1 review
0 helpful votes
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Satellite Phone
August 22, 2025

Experience ordering was alright, twice I tried and had a chat agent ask to order it for me and I was delayed on some responses but ended up having to order it on my own without their help.

Date of experience: August 15, 2025
New Jersey
1 review
0 helpful votes
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I received my items quickly and my one question was answered in a very friendly manner. I would buy from this company again and refer them to anyone!

Date of experience: August 7, 2025
Australia
1 review
0 helpful votes
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Overall good experience.
August 4, 2025

Ordered EcoFlow Delta 2 online on a Thursday. Received call back about buying a solar charger and explaining how it would be shipped. No other contact until It arrived Tuesday afternoon, it would have been nice to get a email with shipping information or tracking number. No other complaints. It took it's charge and is ready when needed.

Date of experience: July 29, 2025
Oklahoma
1 review
0 helpful votes
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Exceeded my expectations
July 30, 2025

First of all, great communication with the store. Your customer service people are awesome. I had my phones in just a few days and all my questions answered.

Date of experience: July 30, 2025
Colorado
1 review
0 helpful votes
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Excellent product
July 28, 2025

Quality products arrived timely. The bullet proof backpack was the best quality I have ever seen. The Duffle bag is big enough to fit my small solar generator and two solar panels

Date of experience: July 28, 2025
California
1 review
0 helpful votes
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Starlink mount
July 24, 2025

Had a question on how the mount fit into the Gen 3 starlink antenna, quickly answered by your on call staff. Thank you

Date of experience: July 24, 2025
Ohio
1 review
0 helpful votes
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Slow Mo in getting
July 23, 2025

Ordered system on the 14th of July. Finally received on the 23rd of July via Fedex. The carrier had said I was getting delivery since the 17th, but no show. Hope service is not as bad. Hooking system up today and tomorrow.

Date of experience: July 23, 2025
Florida
1 review
0 helpful votes
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Does not work in condos
July 11, 2025

I tried in my condo balcony but unfortunately it did not work and it took several attempts to finaly get it returned.

Date of experience: July 11, 2025
California
1 review
0 helpful votes
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Great service
July 6, 2025

I've been taking a satellite phone with me on my off-road trips to Nevada and the Mojave desert since 2004. It's reassuring to be able to contact help in an emergency when you're in the middle of nowhere and far from cell phone range. I've always gotten great service from the Satellite Phone Store. Ordering a rental online is easy and convenient, and they always get the phone to me on time.

Date of experience: July 6, 2025
Virginia
1 review
0 helpful votes
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Works great
July 2, 2025

Getting good service and no buffering. Easy to install. I have service in my garage and all around the house.

Date of experience: July 2, 2025
Virginia
1 review
0 helpful votes
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Excellent product
June 29, 2025

Being in a rural area, we had difficulty with a variety of internet, wifi. So many companies but no cell towers by us. We have a land line underground that the phone company says we need to pay to have it fixed. The internet wifi was terrible. We'll we got Starlink it is all connected and it is FANTASTIC. This company is easy to deal with. Thank you.

Date of experience: June 29, 2025
Washington
1 review
0 helpful votes
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Starlink bundle
June 28, 2025

I called and ordered the starlink with mount. They charged me for prorated month of June from the day I ordered it. I received the box with the starlink and router etc. But the mount wasn't received for another. 5 days. So I could not install the starlink until I received all components. Then find the best place to mount it and run cable etc. The complete installation wasn't completed until June 23

Date of experience: June 28, 2025
Illinois
1 review
0 helpful votes
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A Starlink surprise
June 19, 2025

Twice before, I purchased satellite Internet service that was substandard and ill suited for Internet connections. Starlink is the real deal as well as the quality service involved.Starlink components are well designed, connectability is much better than I have experienced in the pastand the service was very respectful and encouraging.

Date of experience: June 19, 2025
Texas
1 review
0 helpful votes
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Had 4 days of offshore fishing and had been experiencing issues with charging my satellite phone. I've had the phone roughly a year. Called for help and got lectured by the sales/service rep after I told him I thought the battery should have lasted more than a year. He insisted I had charged the battery incorrectly. Decided to purchase a new battery, filled out the link that was sent so the order could be placed. Since I was going to be out of town, I had the battery shipped to one of the guys fishing with me. Paid extra for guaranteed delivery, since it was critical to have sat phone capability offshore. Never received the battery. Never received tracking information and never had sat phone capability in the boat. Eventually my brother called (who also has a sat phone) and asked if I ordered a battery because he had received the shipment at his house. Does anyone even look at the order form? I have 12 months on my contract and after that I'll find a different provider. It's important to note that I've been a customer for close to 4 years. My early experiences with customer service were unbelievable. It's been a steady decline since.

Date of experience: June 8, 2025
New Zealand
1 review
0 helpful votes
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Great sales experience!
June 12, 2025

Greetings of Peace, I had the most fantastic experience with online sale of 3 phone deal with your Sales Rep. At Satellite Phone Store, which was recommended by both Greg Hunter at USAWatchDog.com and Steve Quayle. Petar handheld me through all the steps of the deal and payment process. Wish I had that kind of great experience with vendors like The Wellness Company on orders for health supplements.

Date of experience: June 2, 2025
Colorado
1 review
0 helpful votes
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Easy Peezy
June 8, 2025

Everything I purchase arrived within a week, and it was super easy to setup. Mary, who helped me, was pleasant to work with and very efficient.

Date of experience: June 8, 2025
Massachusetts
1 review
0 helpful votes
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Just a Beginner...
June 7, 2025

Yes a beginner looking for an off-grid or living the off grid dream and adventure with the number 1 value of being safe. Hence the Sat-phone with a modified SOS alert beacon so when help is needed I know I can reach those First Responders ASAP As I've just receive my unit the SatellitePhoneStore.com has had reasonable prices/value, a quality units and a support system such as multiple Videos whether from the Tech Team or YouTube on line it has also a great support mechanism to understand and operate the units they support with multiple ways to interact with the team. To date the Teams "all" have stepped up and help me with my selection and explained what was available, needed or recommended and what would fit my personal needs. To date looking back as a Safety Professional I look at Andrew Carnegie quote highlighting that quality is paramount and should be established before focusing solely on cost. Adding knowledge and understanding are also a value as with priorities they sometimes change but with values they are another thing they hardly ever change if at all. For me personally. I choose to be a leading indicator vs. a trailing one as that value of safety being #1 is paramount in my world hence the Sat-phone w/ GPS & SOS Beacon fits my needs for safety

Date of experience: June 7, 2025