I ordered 2 bathing suits in large. I'm normally a small to medium, but saw a few comments that said to order big so I ordered large. Waited 2 weeks and couldn't even put it over one thigh. My 10 year daughter can wear it and it is a little snug on her. Good thing I didn't order more stuff. Plus tried calling the number and it just rang and went to a busy signal. Tried all hours of the day and night. Will not order again. The sizes are for xxxxxxxxxsmall people and there is no customer service.
I am thankful for sites like this. I was very tempted to order from Sammy Dress. But i can see they are illegitimate. Some Legal action involving the US Federal Government will have to be done. They need to be investigated. Because Sammydress is scamming people out of money. I think the US National News should do a report on these Asian clothing sites that scam Americans out of money offering cheap merchandise.
I love using this site for cute womens/juniors clothing and accessories, They have a great selection of every kind of style, and occasion plus they have fantastic prices. I recommend them to everyone!
"I ordered 3 dresses as my first purchase with Sammydress. There were tons of styles I wanted but wanted to make sure that the quality and service were great before ordering more. The dresses arrived in good condition(except a minor issue with some buttons that I just had to sew back on) and were true to the photos and description. I was lucky enough to have a good experience and will more than likely come back to purchase some of the other items I was interested in. Shipping was a little slower than stated on 1 of my "priority dispatch" items but it came within the regular shipping estimate. You DEF cant beat the price though."
I've already shopped at Sammy Dress quite a few times and I've never had any problems with delivery or the products I've ordered. I love Sammy Dress because they offer a huge variety of cute and original products at affordable prices. I'm more than satisfied with the store and I definitely recommend it for everyone!
Sammy Dress is a horrible company to buy from. I ordered my merchandise in the 28th of November and they told me it was shipped out on the 10th. Where is it? Not here! Then they send me another email telling me they sent me my package today. Worst experience I've ever had with online shopping. They eat your money like the dishonest site they are. If I could rate this as a zero instead if a one I would do just that!
This was my first time making a purchase with sammydress.com and I ordered a necklace from them. The shipping does take long as it's coming from Asia, but it was free as it usually is with jewelry, and it came on time. The necklace itself was gorgeous just as in the picture. Although one of the rose petals did have a small chip, it was barely noticeable. I have no experience with ordering clothing from there, but in general, the jewelry seems to be a pretty good deal and no-fuss. Just remember to click the box for "ship in 24 hours".
I am in love with the paisley pair of leggings I purchased and the mermaid tail blanket. The other 3 pairs of leggings ran very small, and I was unable to wear them. However, the customer service was top notch and quickly resolved all issues. Looking forward to getting new leggings.
I've never had an issue with sammydress. Excellent prices and customer service is what makes me return to a website to buy their products and sammedress has both! I would definitely recommend to several friends and will for sure be buying products from here again.
Do not let the low prices lure you in. I never got a tracking number.My order said processing for over 10 days but the money was taken from my account the day I ordered. SCAM! I was able to cancel the order but I had to MAKE them send me the cancellation confirmation. When I got it it was a link to the Q&A section with a note attached. WTH... SCAM
Dear Heather,
Thank you for letting us know your situation.We apologize for this inconvenience caused.
We would like to assist you to verify and resolve the issue.
Unfortunately, we cannot find your order record in our system right now.
Would you kindly offer your order number so that we can go ahead please?
To contact us in the most efficient way: click this link:
https://support.sammydress.com/ticket/ticket/index
With the title ""SJ + your order number + your concerns"". Our Customer Service Center will handle it swiftly.
Thank you very much for your support in advance.
Sammydress Customer Service
http://www.sammydress.com/
In my opinion sammydress.com is the best online shop with its lowest prices, the diversity and the highest quality of goods and the most perfect service that I've ever got among the similar online shops... I've advised sammydress.com to many of my friends and after they made some purchases and received all the items by their orders, each of them were very satisfied and thanked me a lot for my advices to them... As for me, among the items of my last order to sammydress.com there was a Women's Leather Handbag and it was my surprise to my wife as the Christmas and New Year... I achieve my plan: she was very happy to get it, as the bag is such a high quality(pleasantly unexpectedly for me, it also contains with two pieces) that she believed my lie as it cost 100 USD :)) )) thank you sammydress.com so much...
Sammy dress is the most helpful and wonderful online shopping experience I have ever had! Their prices are cheap and super affordable and there is always a sale going on which means double the savings not only are the quality of their products amazing but their customer support team is outstanding; quick efficient, and helpful, something that most tech services lack... thanks sammydress.com soooooo much I will definitely be shopping again with u in the near future :): ) :): )
I've only had one order with SammyDress before, a purse that I used ALL summer. Stylish, unique and a great size! I have placed a second order with them, within the last week or so, a couple more handbags and a necklace.
The wait time before was about 3 weeks, so I will patiently wait for this next order. I don't under stand why other customers are so upset about the shipping and handling process, it's out of the country ordering. So, it definitely takes a while to process throught customs on both sides.
Besides the point, I love the product I have received so far and cannot wait for my new items!
Please believe that this is too good to be true. Even though items on their website look appealing, their customer service practices are HORRID. My original order was placed on Sept 16. One of the items I received was damaged upon receipt, the second didn't fit, the other 2 have STILL NOT SHIPPED (today is oct 13). I have been emailing back and forth for almost a month. It takes them a very long time to respond and their answers have not addressed my concerns. I am thankful that I did not spend a lot of money with them, because then I would be utterly irate. At this point, I'm just irritated and would like to help others to avoid this experience.
Dear Malika M.
We want to thank you for telling us about your situation.
First, I want to offer my sincerest apologies to you for the issue.
Would you mind sending us your Valid order number or ticket number by message here?
Our support team would take good care of your case and resolve it there, we are now awaiting for your reply.
Great thanks to your kind understanding and patience.
Kind regards
Sammydress Customer Service
http://www.sammydress.com/
This is the first and last time I will order from this site. Ordered a pair of shoes in mid-November. It is now the end of January and I have not received the order, nor was I contacted regarding the order. I have been shopping primarily online for years and I can honestly say this is the first time something like this has ever happened.
Thank you for your valuable feedback. We always look forward to hearing from our valued customers. I wish to start off by telling you that we are extremely sorry about the situation. We have clearly been remiss on our end and will endeavor to resolve it to the customer's satisfaction.
Could you tell me your order number or e-mail address? I can check your order information. For the lost package, we can resend it or refund.Or you can contact us for this issue.
Our intention is simple: to make every customer completely satisfied with their purchase and to provide the best shopping experience possible.
It took a while and I had to continually contact them, but they did come through and refunded me. Still have yet to see the order, so I guess it was lost in transit. I told them I would update my review if they refunded me. Still will not order from them again.
Sammydress h. [SammyDress Rep] Dear Vicki,
Thank you your feedback.
First, I want to offer my sincerest apologies to you for the issue.
As for the issue yo umentioned.
We will check it for you.
Could you please send us your order number so that we can check it for you?
Thank you very much for your understanding.
Sammydress Customer Service
http://www.sammydress.com/
I seem to be in the same boat as the rest of you! I put in an order nearly two weeks ago, and it's still "processing." My support ticket has vanished, naturally, and they also refuse to answer any questions about other items that I wanted to purchase.
I have a cart sitting with another $200+ worth of stuff, but I don't think I'll be buying anything more from Sammydress. Sad, because their stuff is super cute, and the price is right.: P
PS: You can dispute the charge on your account through either Paypal or the issuing bank for the credit/debit card used. Visa and MC all have fraud protection - yes, even for the debit cards - and Paypal will also go after vendors who don't ship items. Call them and say that you wish to file a claim for an unsent item, or that you need to dispute the charge. They might say that you need to wait two full weeks before you can file, but I urge you to file a dispute at the end of that waiting period. Don't let a scam site get your money!
Thank you for your review, and we are very sorry for all the inconvenient we cased. Regarding your order, we have sent you an email, and we will solve all the issues for you soon.
I do a lot of online shopping and my experience with Sammydress has been one of the best. The fabric for clothing is excellent quality and matches the description and pictures on the site. The jewelry is sturdy and well made and customer service for the few questions I've had is immediate, professional, helpful and kind. My items have all been shipped and received quicker then expected. Overall my experience with Sammydress is beyond the 5 star rating.
I am very satisfied with my purchases from Sammy Dress so far. Their products are of better quality than I expected, great quality at very reasonable prices. However, their delivery charge can get a little pricey. But overall, I am very happy with my purchases and will keep purchasing at Sammy Dress :)
I have bought a pair of shoes there and they came really good. I got lots of nice comments about them, i really like to walk with them tho the size is way to big! So maybe be careful with the sizes otherwise it's pretty cheap and it's pretty good! I recommend :)
Answer: Dear Dawn, Our company is an international company.We do business all over the world. And we are improving our service better and better. Please rest assured that we are always here to serve you! Please feel free to contact us: http://www.sammydress.com/m-article-id-12.htm Sammydress Customer Service http://www.sammydress.com/
Answer: Dear customer, Here is our warranty terms and policy about warranty link: http://www.sammydress.com/m-article-id-16.htm Would you please contact our ticket support center so that the issue can be resolved ASAP. For contacting us at any time, please browse this link: http://www.sammydress.com/m-article-id-12.htm Sammydress Customer Service http://www.sammydress.com/
Answer: Dear customer, As for issue mentioned. Would you please contact our ticket support center so that the issue can be resolved ASAP. For contacting us at any time, please browse this link: http://www.sammydress.com/m-article-id-12.htm Hoping issue can be resolved as soon as possible.
Answer: Dear pamela, Thank you for your message.We want to resolve your issue in a appropriately way. For detail information. Please browse this link to contact us: http://www.sammydress.com/m-article-id-12.htm to offer your order number and state your issue in detail, we would try our best to help you. Sammydress Customer Service http://www.sammydress.com/
Answer: Dear customer, Our company is an international company.We do business all over the world. And we are improving our service better and better. Please rest assured that we are always here to serve you! Please feel free to contact us: http://www.sammydress.com/m-article-id-12.htm Sammydress Customer Service http://www.sammydress.com/
Answer: Dear customer, We just want to protect the safety of your payment. As for details, would you please contact our ticket support center so that you can be get detaills ASAP? Please browse this link: http://support.sammydress.com/?lang=en
Answer: Dear Brit, Our company is an international company.We do business all over the world. And we are improving our service better and better. Please rest assured that we are always here to serve you! Please feel free to contact us: http://www.sammydress.com/m-article-id-12.htm Sammydress Customer Service http://www.sammydress.com/
Answer: Dear customer, For detail information. Please browse this link to contact us: http://www.sammydress.com/m-article-id-12.htm and state your issue, we would try our best to help you. Sammydress Customer Service http://www.sammydress.com/
Answer: Dear customer, As for size issue. Here is our warranty terms and policy about warranty link: http://www.sammydress.com/m-article-id-16.htm Would you please contact our ticket support center so that the issue can be resolved ASAP. For contacting us at any time, please browse this link: http://www.sammydress.com/m-article-id-12.htm Hoping issue can be resolved as soon as possible. Sammydress Customer Service http://www.sammydress.com/
Answer: Dear customer, For detail information. Please browse this link to contact us: http://www.sammydress.com/m-article-id-12.htm and state your issue, we would try our best to help you. Sammydress Customer Service http://www.sammydress.com/
Sammy Dress has a rating of 3.6 stars from 6,937 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Sammy Dress most frequently mention customer service, good quality and low prices. Sammy Dress ranks 175th among Prom Dresses sites.
Dear John,
I want to start by extending our thanks to you for providing your extremely valuable feedback to us.
As for the issue you have raised.
Could you please send us your order number so as that we can send you details and solve the issue ASAP?
Thank you again for bringing these matters to our attention.
Sammydress Customer Service
http://www.sammydress.com/