The company enjoys a generally positive reputation for its wide range of affordable products, timely shipping, and responsive customer service. Many customers express satisfaction with the quality and fit of their purchases, particularly in clothing and accessories. However, concerns arise regarding inconsistent product quality, sizing discrepancies, and challenges with returns, including high shipping costs for returns to international locations. Additionally, some customers report issues with promotional offers and customer support accessibility. Overall, while the company is appreciated for its value and selection, improvements in product consistency and return processes could enhance customer satisfaction.
This summary is generated by AI, based on text from customer reviews
I've already shopped at Sammy Dress quite a few times and I've never had any problems with delivery or the products I've ordered. I love Sammy Dress because they offer a huge variety of cute and original products at affordable prices. I'm more than satisfied with the store and I definitely recommend it for everyone!
I have ordered 5 times from this site. I love its products and they are as described.
Hi, I'm from Argentina and I found very good product with very low prices and what came to my country pedi in a month in perfect condition. I already made another purchase! Recommended
Ok, so concerning all these reviews. I love this dress http://www.sammydress.com/product*******.html and really want to order it. The good reviews vs. the bad and now I dont know what too do. Does anyone know where else i would b able to get this dresss?! The price and look of this dress is awesome but I am very concerned aboout the time it will take and the ligit quality.
I'm satisfied with my purchases. The shipping was not bad and i'm happy with my items
ITS THE WORST! IF YOU HAVE HAD A GREAT EXPERIENCE WITH THEM, THEN GOOD FOR YOU. DO NOT SHOP ON THEIR SITE AGAIN. THEIR LIVE CHAT IS A WASTE. THEIR OPERATORS LITERALLY DO NOT RESPOND TO YOU AND THEY DROP THE CHATS. SAMMYDRESS IS A SCAM FOR THE MOST PART. AVOID AT ALL COST!
Thank you for taking your time to write your review. We really appreciate the feedback. First, I want to offer my sincerest apologies to you for the issue.
Could you tell me your order number or e-mail address? I will check it for you.
If you have any questions, please don't hesitate to contact us.Support@sammydress.com
First, they just asked me to post a nice review on this Website. As they probably did for all the previous nice comment...
Secondly, they give terrible curtomer service. When an item ws not in stock they decided without asking to send me my item with custum fees which I didn't want because with normal post i pay no taxes and stuff. But It almost double the price of the item while I never wanted this kind of fast shipping! They never wanted to pay it back so I sent them the items back because they were poor quality as the last items I bought from them ( the super cool legging I bought were already broken after wearing it twice it's ridiculous).
It's been two week now and i'm still waiting for news from them...
Never buy from this site. Only read the bad comment here, as I said they asked me to write a nice comment... Communication with them is complicated and they take us for idiot.
Thank you for taking your time to write your review. We really appreciate the feedback. First, I want to offer my sincerest apologies to you for the issue.
I had checked your order, we will help you solve this problem soon. Please check your account and e-mail.
We would be grateful if you could please continue your communication with us in your support ticket(s), so that we can work together to reach an acceptable solution. We are committed to assisting every customer at any time. Many thanks.
I found this store casually, in a classification of the best online stores. So I decided to try to order some items. After few days since the payment of my first order, sammydress sent me an email which sayed one of the items was out of stock, but it was absolutely honest and gave my money back. I place other orders and I will continue to do it. The products and prices are great! The only regret is that I'm Italian and I've to wait a long time to receive my items (about one month and a half for economic shipping). It's necessary to be patient! Moreover I compliment the customer service always available to answer any questions! Recommended!
I've ordered two times now and both of my orders were a success. My items came in the stated time frame and the items were of good quality for what I paid for them. The customer service on the site was great and everything fit as advertised. The measurement calculator (inches to cm) on the site is a good tool to see if the items will fit you. I was not dissapointed!
For my first ordered I bought a vest, a pair of pants and a ring.
I also ordered a pair of shoes, unfortunately it was not in stock after I placed my order. I get notified by email, and Sammydress refund the item without any problem.
The other items are perfect, I took the time to check the measurement before purchasing so I got no bad 'surprise'!
Quality is good, you got what you paid for.
I received it approximately 15days after I placed the order.
I placed another order a month ago, I received a part of my order (the other items will be shipped as soon as they are in stock, btw service customer is GREAT) and the item I ordered are PERFECT. They fit well, looks like pictures... I'm glad :)
The items are cheap, the shipping can take longer than expected some times, but eventually they arrive. If you have a problem contact them on facebook or other social media they answer quickly. I have sent tickets and never got an answer, but got and answer and my problem solved right away through facebook. Some of their dresses are too short, but they tell you the lenght so you can not blame them for not paying attention to what you are buying. Th
Eir measurements fit the real items. The quality of the items is usually medium to high. The best you can get for the price. I have been overal satisfied by their items altough I can say it's sad the shipping takes so long. But usually the items are worth the wait
I have been seeing the reviews from others and bought many products. Its just awesome. I recommend this site to most of them. Its worth buying. Love the products.
I have been using sammydress for about a year. Everything I have bought has been to my satisfaction and they have great customer service. I get replies to all issues and always a refund when an item is not in stock. They are a great, quick fix for anyone with a bit of a shopping bug :)
I bought a total of 5 items from sammydress, and i'm very satisfied. Jewellery/accessories and cosmetics are just like the picture. I bought a dress too, and it fitted me well, so i have no complaints. The delivery usually takes a month more or less, but it's worth the wait!
I love this site! Yes, like many have mentioned, it does take a very long time to get to you. You get what you pay for. I really like it in spite of this because when I do get my stuff it is well worth the wait. I have opened tickets with them several times and it usually took them no more than a couple of days to write back. I should be receiving my items soon and I can't wait.
Thank you for taking your time to write your review. We really appreciate the feedback. First, I want to offer my sincerest apologies to you for the issue.
Could you tell me your order number or e-mail address? I will check it for you.We will do our best to help you solve problems.
If you have any questions, please don't hesitate to contact us.support@sammydress.com
I have done about 3 transactions with sammydress.com, which include dresses, tops and accessories. I can honestly say that it's been a great experience working with them. They got a nice pool of customer service plus their products are absolutely awesome. Imagine buying outfits and accessories at a really low price. Sammydress really is both quality and affordability. You should try it too!
I bought a purse from here it was really good quality
I really like this site, it has really interesting clothes that wouldn't be found on any of the racks in any popular retail stores in the US. Shipping takes a LONG time and its not the best quality but its worth it in the end.
Sammy dress is a SCAM! Do NOT buy ANYTHING from them! I purchased a sweater from them September 7! It is now October 4 and I still have yet to it. They sent me a fake taking number which leads to a website that is "Not Found". I've been calling constantly the number they provide for "customer service" is always on a busy signal. It is never available. I have emailed them CONSTANTLY but NO ONE replies although they said they would reply in 24 hours. I'm convinced any good review made in reference to them was the creator of the site themself. DON'T PYRCHASE ANYTHING from this site, they will take your money n never give you your items. I've purchased so many clothes from China and it never took this long. They probably sent fake clothes to youtube gurus to lure is in. I'm sick and tired of this site and will do everything in my power include blasting them on YouTube
Thank you for your review, and we are very sorry for the inconvenient we cased. Please kindly gave us your order number or your email address, we will check it and solve all the issues for you soon.
I have already ordered 3 times from them and i must really say that am satisfied with their products and service. I had a problem with one of my orders and i wrote them an email, of which they replied very first. They even refunded my cash of the items i removed from my order. The shipping takes a little long when one uses Flatrate shipping but if someone wants her order fast, he or she can use expedited shipping. I got the order after 3 days. Am satisfied and i will order from them again.
Answer: Dear Dawn, Our company is an international company.We do business all over the world. And we are improving our service better and better. Please rest assured that we are always here to serve you! Please feel free to contact us: http://www.sammydress.com/m-article-id-12.htm Sammydress Customer Service http://www.sammydress.com/
Answer: Dear customer, Here is our warranty terms and policy about warranty link: http://www.sammydress.com/m-article-id-16.htm Would you please contact our ticket support center so that the issue can be resolved ASAP. For contacting us at any time, please browse this link: http://www.sammydress.com/m-article-id-12.htm Sammydress Customer Service http://www.sammydress.com/
Answer: Dear customer, As for issue mentioned. Would you please contact our ticket support center so that the issue can be resolved ASAP. For contacting us at any time, please browse this link: http://www.sammydress.com/m-article-id-12.htm Hoping issue can be resolved as soon as possible.
Answer: Dear pamela, Thank you for your message.We want to resolve your issue in a appropriately way. For detail information. Please browse this link to contact us: http://www.sammydress.com/m-article-id-12.htm to offer your order number and state your issue in detail, we would try our best to help you. Sammydress Customer Service http://www.sammydress.com/
Answer: Dear customer, Our company is an international company.We do business all over the world. And we are improving our service better and better. Please rest assured that we are always here to serve you! Please feel free to contact us: http://www.sammydress.com/m-article-id-12.htm Sammydress Customer Service http://www.sammydress.com/
Answer: Dear customer, We just want to protect the safety of your payment. As for details, would you please contact our ticket support center so that you can be get detaills ASAP? Please browse this link: http://support.sammydress.com/?lang=en
Answer: Dear Brit, Our company is an international company.We do business all over the world. And we are improving our service better and better. Please rest assured that we are always here to serve you! Please feel free to contact us: http://www.sammydress.com/m-article-id-12.htm Sammydress Customer Service http://www.sammydress.com/
Answer: Dear customer, For detail information. Please browse this link to contact us: http://www.sammydress.com/m-article-id-12.htm and state your issue, we would try our best to help you. Sammydress Customer Service http://www.sammydress.com/
Answer: Dear customer, As for size issue. Here is our warranty terms and policy about warranty link: http://www.sammydress.com/m-article-id-16.htm Would you please contact our ticket support center so that the issue can be resolved ASAP. For contacting us at any time, please browse this link: http://www.sammydress.com/m-article-id-12.htm Hoping issue can be resolved as soon as possible. Sammydress Customer Service http://www.sammydress.com/
Answer: Dear customer, For detail information. Please browse this link to contact us: http://www.sammydress.com/m-article-id-12.htm and state your issue, we would try our best to help you. Sammydress Customer Service http://www.sammydress.com/
Thank you for taking your time to write your review. We really appreciate the feedback.
On our website homepage, you can see "support center", just click it, you can send an e-mail to us, we will reply you within 24 hours.Or you can tell me your e-mail address, i will send an e-mail to you.
If you have any questions, please don't hesitate to contact us, we will do our best to help you solve problmes.Support@sammydress.com