Sammy DressReviews 6,937

I ordered several items and paid for fast shipping. I have just received a letter from the post office to say I have another £25 to pay for customs, have waited a month for the goods and they inform me that half the things ive ordered are out of stock.
Tried to request a partial refund but now not recognising my number?
If Sammydress are reading these its M************** and I WOULD LIKE A PARTIAL REFUND PLEASE!
I am due to receive the items Monday so will reserve judgement until what they HAVE sent arrives but im not holding my breath

"I LOVE Sammy Dress. Seriously. There is SO much to choose from, and it is all at a really affordable price. It may take a bit of time to get from me. But hey I am ordering from across the planet. I recently bought a few things, two of which I beyond love and have made great gifts. Here are my reviews for the following items:

Laconic and Elegant Two Pieces of Leaves Design Rings For Female
J'adore

While the stones on the first one fell out really quickly, I couldn't expect anything more out of something for less than two dollars. It is still beautiful and I wear it all the time.

Korean Fashion Style Exquisite Butterfly Shape Olivet Earrings
Dainty and Lovely

Loved them. Didn't pay attention to the direction so they did not fit my second hole in relation to my gauges in the first, but they made great gifts!

I will definitely continue to order! Plus their customer service is the best! I admit, I kind of assumed that the customer service would not be the best experience because of the diversity issues. But I was wrong. They always reply right away, and have always solved my problems with 100% satisfaction. "

My order was placed on 25 October. Mid-December, I logged on the website to check its status and found out that it was still unshipped. I opened a ticket with their customer service asking for the order to be cancelled and refunded. The very next day, I received an email saying that this very order was now shipped, but that there were two items missing due to they being out of stock.

I opened another ticket upon receiving my order (which, by the way, was rather disappointing quality-wise) to enquire about the missing items. I was offered to choose other items to replace those that couldn't be delivered. Again, the items I chose were not in stock. I thought it would be easier to just give up and have the two items refunded - boy, was I wrong. It turns out that the customer rep is adamant that a replacement order has been sent out and that I owe money to cover the shipping costs! Of course, this new order is nowhere to be found in my customer account, nor is there a single invoice available.

I have never seen a company requesting customers to pay the shipping costs for a replacement order. Nor have I had to deal with customer reps writing so rudely (example: Your dress has been sent. Have you paid?). Urgh. This was my first and last order. I would certainly not recommend buying anything from them.

I'm an asian girl who live in Europe. Just found this website by accident after been shopping online for a while.
My husband suggested me to have a look if Sammydress got a bad rate on Forum or somewhereelse before getting myself in but I didn't listen to him because I really thought that Sammydress seems to be "Professional" for carrying on their business. BUT I WAS TOTALLY WRONG!

I just got one email after 3 weeks of time that there are only 3 of 7 clothes that I have ordered available. And asked me if I wanted to modify my order to get other clothes instead (for 6 months of waiting again.?) or get refund which I have really doubt if I would have it.!

So, I decided to wait and I do really pray that I will get all of clothes that I have ordered soon. Even I'm not sure at all about products quality (as so many complaints of other customes on this website.)

Hope I would be a last person.

Order number: M**************

This is my second time buying from this site and I have to say the first time was okay it took 50 years to come in the mail but it was decent. However, this past October I ordered from here and it NEVER EVER received it. I contacted them on numerous occasions to simply see what the problem was and NEVER EVER heard back from them. If anything I would've been fine with just a simple email stating that there was a mistake because the money aspect didn't mean much to me. DO NOT BUY!

I ordered a handbag on Oct 6,2013 and almost 3 months! The item has not arrived. After several inquiry through their site and twice my 70 year old mom went to post office to check (they said to check, so she did, and it was for my mom's birthday)...
How far is China from Singapore? I'm not asking a question. I know how far it is... Does it take 3 months to get the item shipped?

It's simply ridiculous. A few times I logged into the site and saw the same handbag available "item ship within 24 hours". If the item is out of stock say so and let us know when approximately it will arrive.

I want a refund. How Paypal even let you use them to make transaction is beyond me after all these complaints...

Very, very disappointed (it was one of my mom's birthday gift)

I ordered from Sammydress twice and happy with the overall purchase.
The sizing can be a little confusing and the models are bit smaller then what we expect so it might not be long as we thought or big as we thought.
Other than that, the quality of clothes were good for the money you pay for and shipping costs weren't too bad if you do expedited shipping, which seem to be cheaper.
They were very courteous in getting back to me on my delayed shipping and was able to expedite all of the shipments for the delayed items which I've paid for but still some of them do not even do this.
Communication was easy and would def. Buy from them again.
Please continue to offer good price and quality of clothes!

I have ordered twice now from Sammy Dress and both times I have been very happy with my purchases. The shipping is slow, I will have to say I have had to wait a long time for my items to arrive, but that is expected overseas. I have found their prices some of the lowest on the internet and I have received some really amazing items... including a new swimsuit, sexy bedroom wear, jewelery and an amazing pair of skinny jeans! I have recently even placed another order from them for another new swimsuit and can't wait to get it in the mail! Thank you Sammy dress for your great service I can not wait to order from you again in the near future!