Well for the 1st time order one gets scared for online shopping and so I was with sammydress.com, but it turned out to be a great experience.! Love the pricing and the fashionable stuff whatever is available on this site... Usually now a days people are ready to pay anything for style and if you get with a really low rate then what else you want...!
I order from this site many times and I'm quite satisfied. I only ordered cloths (no shoes, bag, jewelry) and everything always goes right: the cloths are goods, on top of other cloths of a lot od shops that sell their items to higher prices than sammydress's one. They fit a bit small, so my advice is to order a size larger than your normal one.
I would love to say that i was amazed by the product which i found in sammy dress website, that what encourage me to buy some of those products. They were just perfect. More than that the website services were more than i expected to be, best prices, quick delivery, also there is a lot of bonuses on each order i make. For me this website is the best one to shop from specially for us, the students,
I started ordering from this wholesale clothing online store, because my sister told me about it. I love the great prices and the quality of their products. I've heard the war stories too, but thought I'd say something positive here on sitejabber for the both of us. My sister has placed over twenty orders from them and I have placed five. We both agree, flat rate shipping takes to long for US citizens, we (my sister & I) want it now! If you place a fifty dollar order it might be a few dollars more for expedited shipping, but worth the money. Be a wise shopper, look at the measurements for the individual clothing you are purchasing. Just like here in the US different manufactures have different measurements. My sister told me to watch the sizing to start with, but I didn't do it on one dress and ended up giving it to her. My bad, her gain, LOL So enjoy shopping on Sammydress, I think they have great prices, quality products, and good customer service!
My order arrived within a month. Looks just like the picture. Quality of the material is so good. True to size, please use the size chart indicator. Dress was a bit short which was totally my fault as I didn't see the dress said mini however it still looked awesome with a good pair of skinny jeans and heels. Will definitely be ordering again from sammydress.
This is the second time I've made a purchase with Sammy Dress, and like the last time I made a purchase, I am extremely impressed with both customer service and the timely manner in which I'm dealing with.
I see a lot of nasty reviews about the site on other media sites, but personally, all those claims are irrelevant for me, since I've never had an order come in wrong, or not ship out when it was supposed to.
My current order, which said anywhere from 7-15 until shipped, is processing, and I'm super excited to get my boots.
I have submitted a few tickets, asking just for general knowledge or suggesting things on the site, or even needing some help, and every time, depending on time zones, the response is very quick.
I will definitely order from SammyDress again
I love sammydress for its wide range of options when it comes to fashion, you can find the latest trends on there in many variations and get them super cheap. I think they offer me excellent service. I have made three orders so far, and I have received them in a reasonable time my favourite part of sammydress is the free shipping section check it out.
I have ordered several times from Sammy Dress with a great and amazing experience. You get exactly what you expect from your order for the bargain price that you paid for. Shipping is quick and reliable. Customer service is courteous and quick to respond. I am definitely ordering more soon!
"I have not done in the first order on the site sammydress, and as always received my order very quickly, in just 2 weeks, to St. Petersburg. All things are very high quality, stylish look like the picture, it is absolutely appropriate size on the site!) I am very glad that there is such a store! I will be doing more orders!) All questions, support, responds very quickly! Respect! Good luck guys!)
Best regards!
At first I was afraid that my purchase goes wrong, because people always talk about 'scam', but with Sammy went all worry. Those who help with serviciome took every nerve and now I'm happy. I do my shopping without fear and when my purchase arrives home'm happier because it is exactly as I wanted, quality product.
This website sucks! I ordered 20 things & shipping was around $50+. And then I didn't get my stuff for 15 days after, and I only got 4 items! The 4 items were terrible quality as well, did not match the photos, and either TOO large or TOO small. My next "batch" of items came today, and they tried saying I owed a $68 broker fee, too! So I didn't sign and couldn't even get my packages. The other ones haven't even shipped out yet either. Not to mention their USA customer service phone # is always busy. And they stopped responding via email to my customer service tickets when I said I wanted a return/refund.
This website is all a scam!
Hi everybody
I read the reviews about this site here with some interest. Most of the reviews were very negative with only a few that sounded encouraging. The major complaint seems to be about delivery and service. I like the pricing at Sammy Dress and therefore decided to do an experiment. I therefore placed a small order (no M**************) to see what sort of service I would get. This order was placed on 28 Nov 2013 (a day ago). At this stage the order is still stuck in the 'processing' phase.
I will regularly post my results on here so that everybody can see whether this crowd lives up to its image. I will alter the no of stars I award them as it goes.
Cheers.
I want to start by thanking you for notifying us about the issue.
We regret any inconvenience or frustration that your experience has caused you.
Regarding your order, we have sent you an email, please kindly check it and we will ship the order to you soon.
I truly believe that the items you receive are defective. I ordered a blouse and could not get my head through it even though it was a medium. The return address is somewhere in China. It is totally impossible to return anything. They want you to take a picture of the item, etc. Is this website some kind of scam?
Dear raquel K.
Thank you very much for your critical comment.
We kindly suggest every customer refer to the Size Chart before they order, Maybe the size you choose does not fit, please note the huge difference between choose wrong size item or we send you wrong size items. If we made a mistake, we are more than willing to help you.
Please kindly refer to our return and warranty policy http://www.sammydress.com/m-article-id-16.htm
We are always more than willing to offer help, please feel free to contact us http://support.sammydress.com/?lang=en
It would be very nice of you send us message here, you can provide email address, order number, phone number, transaction ID etc which can help us find your order number in our system, then
We would be able to reach you and offer you a better solution.
Awaiting for your reply, hope we can get in touch and solve the problem together soon!
Kind regards
Sammydress Customer Service
http://www.sammydress.com/
I ordered 3 things, wasn't in a hurry for it. Sizes were good, one product doesn't really resemble the picture, I had to go back on the site to look at it two or three times. I'll order again, but will be as careful as I can. Shipping is a bit much though. Good luck shopping.
Place an order in January. No product no one calls you back try calling days later mail box full. SeND in a ticket no response. Am on a very tight budget and this is hurting me bad. To ALL that has a complaint keep track of your every move with them. Send them a complaint letter certified. If no satisfaction write to the BBB. Better Business Bureau.
They will get you help and maybe enough complaints and investigation will get started and shut them down. This is what I'm working on
Dear Deborah,
Thank you for your feedback.
We are sorry to hear you've had difficulties to reach us.We always reply messages within 24 hours.Our customer service is available 24/7 on the live chat and via the tickets.
We reply to all tickets within 24 hours. If you prefer to contact us on the phone, please call us at this number + (1)909-581-9508 between 7:30-21:30(GMT+8).
We would like to work with you to resolve the issue you have raised. Would you kindly offer your order number so that we can go ahead please?
To contact us in the most efficient way: click this link:
https://support.sammydress.com/ticket/ticket/index
With the title ""SJ + your order number + your concerns"". Our Customer Service Center will handle it swiftly.
Thank you very much for your cooperation in advance.
Sammydress Customer Service
http://www.sammydress.com/
I ordered 6 items from this website but only received 5. The shoes, hat, and sweat pants were awesome. I bought a dress shirt that was way too small even though I ordered 2 sizes larger than I normally wear. A sleeveless hoody was also posted but never received. I contacted them about my missing item but was always given the run around. I got tired of emailing about it so I just took the loss. Everything takes a while to arrive but I knew that before I ordered. They have the potential to be great but seem to fall short.
I ordered three purses and received them in a timely fashion however all three were complete garbage. They were made of the cheapest materials I've ever seen. The oder eminating from them was horrendous as if treated with a chemical partially composed of urine (no exaggeration). They were sticky and had to be bleach wiped to be handled. On one the zipper broke right off as soon as I unwrapped it and tried to open it. Another was also falling apart in my hands. Buy nothing from this site. Total scam.
Dear Jennifer,
Thank you for your review.
As for the issue you mentioned, we will check the issue and resolve the issue for you.
We have sent you several messages and wait for your reply.
We would be really appreciate that you can take your time to reply us.
Thank you for your support in advance!.
Sammydress Customer Service
http://www.sammydress.com/
Very poor quality! The advertise to adjust for size. I wear a medium and and xlarge was too small. When you are 125 lbs are require larger than an xl... There is an issue. Not to mention it took at least four months to get my order that didn't work. I only received a partial order at that. I guess waiting since July isn't enough time to ship the other! Don't waste your time.
Dear Kristy,
Thank your for your message.
We very much regret issue and are fully committed to resolving it to your satisfaction.
We would be happy to help you. Could you please let us know your order number and your ticket ID?
Thank you very much for your collaboration.
Sammydress Customer service
http://www.sammydress.com/
Order no: MM**************
The customer service is terrible. Placed an order on 10/18, two weeks later it's still processing. Submit a customer service ticket, which they say will get a response in just 24 hrs, and waited days to hear that nothing in my order is in stock. I replied asking how long it would take to fill the order then, and I'm still waiting for their reply. Just hoping I receive my order sometime in the next month, as I was hoping to wear one of the dresses home for Thanksgiving. Not sure I'll get it in time now. Maybe before Christmas...
Thank you for recent comments. We take feedback very seriously, and clearly it did not meet your expectations.
I wish to start off by telling you that we are extremely sorry about the situation. We have clearly been remiss on our end and will endeavor to resolve it to the customer's satisfaction.
Regarding your order, we have sent you an email, please kindly check your email about this.
The website is a man of his world.
They do all the things as they promised.
I got my items and the exchange of the broken on the way.
I'm like it very much.
I will buy more from them.
Thanks for your time.
Answer: Dear Dawn, Our company is an international company.We do business all over the world. And we are improving our service better and better. Please rest assured that we are always here to serve you! Please feel free to contact us: http://www.sammydress.com/m-article-id-12.htm Sammydress Customer Service http://www.sammydress.com/
Answer: Dear customer, Here is our warranty terms and policy about warranty link: http://www.sammydress.com/m-article-id-16.htm Would you please contact our ticket support center so that the issue can be resolved ASAP. For contacting us at any time, please browse this link: http://www.sammydress.com/m-article-id-12.htm Sammydress Customer Service http://www.sammydress.com/
Answer: Dear customer, As for issue mentioned. Would you please contact our ticket support center so that the issue can be resolved ASAP. For contacting us at any time, please browse this link: http://www.sammydress.com/m-article-id-12.htm Hoping issue can be resolved as soon as possible.
Answer: Dear pamela, Thank you for your message.We want to resolve your issue in a appropriately way. For detail information. Please browse this link to contact us: http://www.sammydress.com/m-article-id-12.htm to offer your order number and state your issue in detail, we would try our best to help you. Sammydress Customer Service http://www.sammydress.com/
Answer: Dear customer, Our company is an international company.We do business all over the world. And we are improving our service better and better. Please rest assured that we are always here to serve you! Please feel free to contact us: http://www.sammydress.com/m-article-id-12.htm Sammydress Customer Service http://www.sammydress.com/
Answer: Dear customer, We just want to protect the safety of your payment. As for details, would you please contact our ticket support center so that you can be get detaills ASAP? Please browse this link: http://support.sammydress.com/?lang=en
Answer: Dear Brit, Our company is an international company.We do business all over the world. And we are improving our service better and better. Please rest assured that we are always here to serve you! Please feel free to contact us: http://www.sammydress.com/m-article-id-12.htm Sammydress Customer Service http://www.sammydress.com/
Answer: Dear customer, For detail information. Please browse this link to contact us: http://www.sammydress.com/m-article-id-12.htm and state your issue, we would try our best to help you. Sammydress Customer Service http://www.sammydress.com/
Answer: Dear customer, As for size issue. Here is our warranty terms and policy about warranty link: http://www.sammydress.com/m-article-id-16.htm Would you please contact our ticket support center so that the issue can be resolved ASAP. For contacting us at any time, please browse this link: http://www.sammydress.com/m-article-id-12.htm Hoping issue can be resolved as soon as possible. Sammydress Customer Service http://www.sammydress.com/
Answer: Dear customer, For detail information. Please browse this link to contact us: http://www.sammydress.com/m-article-id-12.htm and state your issue, we would try our best to help you. Sammydress Customer Service http://www.sammydress.com/
Sammy Dress has a rating of 3.6 stars from 6,937 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Sammy Dress most frequently mention customer service, good quality and low prices. Sammy Dress ranks 175th among Prom Dresses sites.
Dear Sam,
Thank you for recent comments. We take feedback very seriously, and clearly it did not meet your expectations.
First, we want to offer my sincerest apologies to you for the issue.
We are sorry that the phone is always busy near the Christmas day so that you may not contact smoothly, please don’t worry, you can also tell us your order number, then we will send you an email to resolve the problems, OK?
We are also upset at the customer's dissatisfaction and want to ensure they are perfectly satisfied with their experience. We need to identify where the disconnect was so we may prevent it from happening again.
Thank you again for bringing these matters to our attention.
Best Regards
Sammydress Customer Service