I bought these cute little earrings and they are just splendid. They go really nice with my outfit and even though it took a few weeks to get to me, I don't mind because that what always happen to me when I shop online.
My expedited shipping took 25 days. I got the clothes today and they are horrible! Cheaply made and they smell awful! Looks nothing like the picture and is a complete and total disappointment. You get what you pay for I guess. Don't do it!
So processing was 3-5 days, ok they said that upfront no biggie. After a week I emailed them to check status and they said it will be 3 weeks. Note that no one contacted me, I had to reach out to them. So much for having my shirts on time. I asked what can they do for me? They offered me 10% off my future order, which I declined, I wanted something on my current purchase. Then Truda offered 50 points which equals, ready for this...$1 off my next purchase! Will never go back to this site, it is not worth the savings at all, BUYER BEWARE!
Dear andrew s.
Thank you for taking your time to write your review. We really appreciate the feedback
I want to start by apologizing unreservedly to you for what has happened; it is never our intention to upset any customer.
If we made a mistake, we would be fully responsible and solve the problem completely for you. Would you mind sending us your valid order number or email address? It would be highly appreciated that our cutomers could make the complaint complete and clear, not just an anonymous review.
Dear customers, we need your contact information to contact you and resolve the problem for you.
Awaiting for your contact information!
Have a nice day!
Kind regards
Sammydress Customer Service
http://www.sammydress.com/
Very good website with interested items for very good prices.
I have found most of what I was looking for.
Very happy, will shop again
Option for very cheap delivery which is great when you are not in hurry and only want one item.
I find that Sammy Dress is good for a specific amount of things. Accessories and Shoes so that's what I stick with and I haven't been disappointed yet. I will say to be careful with clothing sizes because I personally prefer to try things on before purchasing.
So far, I'm not certain about this site. I order LOTS of stuff 3 weeks ago and it still shows as "processing". I have tried to contact them through their website, but haven't gotten a response. I have called the toll free number, but only get a busy signal. Makes me concerned as I spent almost $100 which has already been charged to my account. I have ordered through several online shopping venues in the past few weeks and have received everything I have ordered so far. I ordered from SammyDress.com prior to the others and still haven't heard or seen any sign of progress in getting my order.
Thank you for your valuable feedback. We always look forward to hearing from our valued customers.
Let me start by apologizing personally for your experience. We really want to work with you to make this right.
Please kindly gave us your order number or your email address, we will check it and solve all the issues for you soon.
I am missing half my order, the order I did get had a dress that was ripped all the way down one side and then they don't return emails and their phone lines are always busy. I am out $50. I will never order from them again.
I would think I'd find the most honest reviews on this site, but I'm not sure. I thought the clothes I bought from sammydress were made cheaply, hence looked cheap. Not to mention it took two months to get to me. I also emailed them and never received a response. I tried reviewing my purchases and they were never posted. They must only post positive comments. Stay away!
Dear melanie,
Thank you for your important feedback and for letting us about your experience with us.
We regret any inconvenience or frustration that your experience has caused you.
If you choose flat rate shipping, it is an unregistered parcel, it may be slower than other shipping methods.
All estimated delivery time are derived from real world data collected from past orders. They are approximate times for reference only. However, please understand this is an estimate. The shipping speed is outside our control and is dependent on the courier company.
In our system we have too many reviews from our customer, we are not able to display all of them online.
Would you please tell us your order number or the ticket number? We would like to check for you.
Thank you so much again for bringing the issue to our attention. We welcome all feedback as it enables us to continually improve to provide even better service to all our customers.
Want to thank you for your constructive comments, which are always most welcome. Thank you so much for using our site and for providing your valuable feedback to us.
Best Regards
Customer Service
I love this site! You can purchase everything you have dreamt of when it comes to clothes! The prices are incredibly low, the customer service is fast and efficient... so they have everything you could wish of a shop online.
I will be buying more of them!
I ordered products approximately 3 weeks ago. The shipping selected said 10-20 days. Since that time, the tracking update has remained unchanged. The order says it is "shipped out" but still lists tracking info as "unavailable". I paid extra to have the tracking number included. They had no trouble expediting the billing as they already charged my card. My efforts to contact them have been in vain. The products seemed like they might be worth the long ship time but not if I never receive them.
Bummer
MB**************
Dear danielle,
Thank your for your message. Let me start by apologizing personally for your experience. We really want to work with you to make this right.
We have taken care of your complaint and offered a resolution via the ticket center.
Thank you very much for your collaboration.
Sammydress Customer Service
http://www.sammydress.com/
I've purchased with Sammydress.com and was satisfied with the quality of their products, customer service and reasonable prices. My order took a while but I contacted them very easily and received a discount coupon for the delayed shipping. I'll totally shop again. Thanks sammydress
This must be a scam. Hoodie took over a month go arrive, really awful quality, zip does not work, very cheap plastic poppers/buttons - I don't want to be seen in it! I tried to get a refund but the order number on the packaging was not recognised by their website, no other way of contacting them, so I've put the item in the bin. Complete waste of money, time and my energy. Plus I don't have the Hoodie I was expecting.
Dear Jennie,
Thank you for taking your time to write your review. We really appreciate the feedback.
We regret any inconvenience or frustration that your experience has caused you.
Could you please send us your order number so as that we can send you details and solve the issue ASAP?
Once again we apologize for any inconveniemce we may have caused. Thank you very much for your understanding.
Sammydress Customer Service
http://www.sammydress.com/
I placed an order on Nov 13th and I have yet to receive it. Their customer service line is ALWAYS busy and the chat says that "all agents are busy". No one has answered to the inquiry I submitted on their website either! Might as well be a scam... I guess I lost my money just like everyone else!
Dear Sasha,
Thank you your feedback.
Let me start by apologizing personally for your experience. We really want to work with you to make this right.
For the issue you have mentioned.
Please kindly get contact us by browsing
Please browse this link: http://www.sammydress.com/m-article-id-12.htm
Could you please send us your order number so as that we can send you details and solve the issue ASAP?
Thank you again for bringing these matters to our attention.
Sammydress Customer Service
http://www.sammydress.com/
It's the first time that I've ordered something to wear at Sammydress and I enjoyed it. Measures were correct and shipping was quite fast.
Just an advice: when you buy some clothes don't refer to sizes you normal wear in your country but you should read the size chart on the website.
I cannot believe that for such a low price, you can purchase clothing as beautiful as what is offered in Sammy Dress. It fit perfectly and arrived early! I look forward to purchasing more clothing and other things offered in the website in the very near future!
This is one of the best websites! I've never had any problems. This website sales quality items at cheap prices. I've ordered from the website like 5 times and never had any issues at all. Now sammydress.com takes a while to ship but that's okay. It's worth the wait! The clothes run kind of small so I really suggest that you order a size or two up. They have the BEST customer service. They take care of all your issues or questions with ease. PLEASE ORDER FROM HERE! You won't be sorry.
I have great experience from SammyDress.com. I've only ordered one time but i'm planning to order again. Product selection is very large so anybody can find something to purchase. Quality of the products are good and i'm very pleased about the products i have bought so far.
My experiences with sammydress are positive, I made 2 orders and I'm going to make another one. The products, especially jewelry, are very beautiful and cheap. The customer support is great! Packages arrived after about a month, with free shipping costs. I recommend it!
I just had my first experience with Sammy Dress and I was mostly pleased. The order was promptly sent and very well packaged. I am enjoying many of the items that I ordered, particularly the wig. I haven't washed it for the first time yet, but it is soft and easy to manage right out of the package. The color also matches the pictures perfectly. The fibers feel thinner than I expected, but it is really great for the price! It fits well on the head and, although I didn't have to trim it because it was the perfect length for my face, the bang/fringe is a nice and easily manageable style that would be easy to cut a bit shorter if needed. I am very pleased with it and the purchase overall^_^ I will be shopping with Sammy Dress again
Awesome website... the goods I ordered were good quality for the price paid... shipping took a bit long but was expected because the items are being sent from china... I am very pleased with their service. The customer service representatives are very helpful they reply to any questions you may have very quickly. Will definetly order from them again..
Answer: Dear Dawn, Our company is an international company.We do business all over the world. And we are improving our service better and better. Please rest assured that we are always here to serve you! Please feel free to contact us: http://www.sammydress.com/m-article-id-12.htm Sammydress Customer Service http://www.sammydress.com/
Answer: Dear customer, Here is our warranty terms and policy about warranty link: http://www.sammydress.com/m-article-id-16.htm Would you please contact our ticket support center so that the issue can be resolved ASAP. For contacting us at any time, please browse this link: http://www.sammydress.com/m-article-id-12.htm Sammydress Customer Service http://www.sammydress.com/
Answer: Dear customer, As for issue mentioned. Would you please contact our ticket support center so that the issue can be resolved ASAP. For contacting us at any time, please browse this link: http://www.sammydress.com/m-article-id-12.htm Hoping issue can be resolved as soon as possible.
Answer: Dear pamela, Thank you for your message.We want to resolve your issue in a appropriately way. For detail information. Please browse this link to contact us: http://www.sammydress.com/m-article-id-12.htm to offer your order number and state your issue in detail, we would try our best to help you. Sammydress Customer Service http://www.sammydress.com/
Answer: Dear customer, Our company is an international company.We do business all over the world. And we are improving our service better and better. Please rest assured that we are always here to serve you! Please feel free to contact us: http://www.sammydress.com/m-article-id-12.htm Sammydress Customer Service http://www.sammydress.com/
Answer: Dear customer, We just want to protect the safety of your payment. As for details, would you please contact our ticket support center so that you can be get detaills ASAP? Please browse this link: http://support.sammydress.com/?lang=en
Answer: Dear Brit, Our company is an international company.We do business all over the world. And we are improving our service better and better. Please rest assured that we are always here to serve you! Please feel free to contact us: http://www.sammydress.com/m-article-id-12.htm Sammydress Customer Service http://www.sammydress.com/
Answer: Dear customer, For detail information. Please browse this link to contact us: http://www.sammydress.com/m-article-id-12.htm and state your issue, we would try our best to help you. Sammydress Customer Service http://www.sammydress.com/
Answer: Dear customer, As for size issue. Here is our warranty terms and policy about warranty link: http://www.sammydress.com/m-article-id-16.htm Would you please contact our ticket support center so that the issue can be resolved ASAP. For contacting us at any time, please browse this link: http://www.sammydress.com/m-article-id-12.htm Hoping issue can be resolved as soon as possible. Sammydress Customer Service http://www.sammydress.com/
Answer: Dear customer, For detail information. Please browse this link to contact us: http://www.sammydress.com/m-article-id-12.htm and state your issue, we would try our best to help you. Sammydress Customer Service http://www.sammydress.com/
Sammy Dress has a rating of 3.6 stars from 6,937 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Sammy Dress most frequently mention customer service, good quality and low prices. Sammy Dress ranks 175th among Prom Dresses sites.
Dear Nicole R.
Thank you for your important feedback and for letting us about your experience with us.
I wish to start off by telling you that we are extremely sorry about the situation. We have clearly been remiss on our end and will endeavor to resolve it to the customer's satisfaction.
If we made a mistake, we would be fully responsible and solve the problem completely for you. Would you mind sending us your valid order number or email address? It would be highly appreciated that our cutomers could make the complaint complete and clear, not just an anonymous review.
Dear customers, we need your contact information to contact you and resolve the problem for you.
Awaiting for your contact information!
Have a nice day!
Kind regards
Sammydress Customer Service
http://www.sammydress.com/