RVPartsCountry

Beware of this company

They say they have a 100 day risk free

Policy

But if you buy more than one mattress

Then your at risk if you want to return it

Their 100 day trial only applies to the first

Mattress you buy

Any additional mattresses you buy

Your on your own

My second mattress

Hurt my back really bad so I tried to return it

Don't buy a second mattress from them

Because then your on your own

I would give them 0 stars but you can't post a review unless you choose at least 1 star

No complaints about the product or price, but you should know how FedEx follows delivery instructions. I will admit that the product is a little on the heavy side to ship. It is not a one person lift and the shipping companies don't have two people on their delivery vehicles. Here is pictures of how we found the AC unit. We are letting it sit in it's proper orientation for a few days before we install.

Order came fast and was in good shape. My overall experience was my tech person was told door panels would work from my old fridge, they didn't. Trying to order them now and your web site is not user friendly.

From the time we placed our order to the time that our order arrived was just a matter of days. Communication from this company was excellent, they always kept us up to date. The order arrived actually a day earlier than expected and in good condition. I would highly recommend this company

I received what I ordered when expected. My only concern is that I didn't receive the email receipt after I completed the order. I wanted to be sure I placed the order correctly. Then I had to wait 24 hours to receive a responsr from customer service and when you try to call you are not allowed to talk to anyone you must use the website. Also, I have not been able to log out of the website. That is odd. Delivered box looks good. Hopefully the AC works well when installed.

Placed and order. Two days later a refund was posted via my payment method. No explanation. After contacting they said item was not available from supplier. Selling products they don't have.

Mat arrived earlier than stated, which was great, it's well-made, exactly the color and design I ordered, more beautiful in hand, and because it's reversible, I can change the look of my outdoor area whenever I want. Exactly what I wanted. Will definitely order from this company again!

I received an RV air condition that was damaged, the box was covered in oil upon receiving. The only way to communicate with this company is via email. I immediately emailed them and told them. They said they would send shipping label to have item shipped back. That was on Wednesday May 5 th. Finally after several emails I got the shipping label on Friday May 7 th. The unit was picked by fedex on Saturday May 8. The unit arrived to RV parts county on Tuesday May 11,2021 at 929 am. Signed for by J. HACKER. I have an email stating that when the damaged unit was received that RV Parts County would ship a new unit out that same day. Now they say it will be 4 to 5 weeks before they will send a replacement. I have ask for a refund.

Horrible company offered me 67 for cosmetic look at picture do you think refrigerant will flow through thatdamaged air condition that local hvac company said cost to repair was greater than its value 750.00 without a new shroud. After giving me the run around for 3 weeks. Cannot talk to a person phone # refers you to customer service and hangs up, why have it submitted claim to cc company see what happens

Sent the wrong brand item, which clearly had factory damage, and missing parts. Looked like a second or return. Impossible to reach these people. They do not answer the phone because of "call volume", which happens when you are not delivering what people order. The "online help" does not work, the verification for an email doesn't work. Could they be on the run? Did not have a problem in the past. Maybe new owners or the kids took over. To bad, was good, now dead end.

This place stole 1,127 dollars of my money. They have delivered nothing. I have been waiting over 4 months for a dometic refrigerator. They have given excuses, but have refunded nothing. Contact London, Kentucky police department. These are professionals internet scammers with a phone number that does not answer.

I ordered a small item last Sunday. Not enough money to be a big deal to the seller but necessary for me to get my fiver ready to roll. It showed up yesterday (Wednesday). I had shipping confirmation by noon on Monday. Awesome service!

Anyone can shop and buy a product. It's when you have an issue and how it is handled and that's when I like to give my feedback. I am restoring an old Class A and been buying so many parts for it online due to prices. Bought from a couple different retailers, of course being a rookie, I had a few mistakes and returns. RV Parts Country is the only company I have bought from that does what they say when returning and was prompt with giving our money back. RV Parts Country has now been my 1st go to for parts. I've only had 1 return, but made 4 orders so far and everything has been good. I feel like good companies should be rewarded and wanted to let everyone know my good experience.

Easy to find the water pump I need. Easy to order and pay. Great price. Quick delivery. What more needs to be said? I would definitely order here again.