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Is RVPartsCountry a scam or a legit company?

asked by Betty B. on 7/6/20

4 Answers

Scam. They shipped me only one item out of 8 I ordered and sent me an email with the USPS tracking number for the one small package, but they listed all 8 items in the email as if all items were shipped in the one package. The "package" was an envelope containing a tube of caulk. USPS provided me a picture of the package. The other items I ordered included 3 one gallon cans of sealer which could not possibly have fit into the envelope associated with the USPS tracking number. They don't answer their phone. It just plays a recording telling you to go to their web site. Filling out a form on their web site only resulted in them saying "we are looking into it" and they were very slow to respond. Follow-up requests from me resulted in more slow replies from them in which they simply state "we have been very busy" but provided no update or explination. This went on for a month until I finally reported them to the fraud division of my credit card company.

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Scam. If you call their phone number it's a recording telling you to contact them online. I've been waiting over 30 days for an order!

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I didnt get my order either and got the same messages. They did charge my card fast though. I was told via message on ticket that I'd have my refund 5-7 days after i cancelled my order. I will be reporting them to my card as well.

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It's the same company as big daddy rv parts.com. I think is run by the same family that owns big daddy s rv. But when you call bdrv, they no nothing about the company. So it's a legit comp, but no customer service. Might as well buy from a vending machine.

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