business logo of Rotita

RotitaReviews 10,401

rotita.com
casual, lounge, resort, swimwear womenAge 19-25, 26-45
Write a Review

On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Rotita is your global online destination that delivers some of today’ s most exciting and edgy fashion apparel. High quality with affordable prices. Free Shipping Over $69 and 30 Days Easy Returns.


rotita.com
Hong Kong
Founded in 2009
Clothing item from RotitaFashion apparel by RotitaMerchandise from Rotita clothing lineRotita fashion product

Business Highlights

General

Year Founded: 2009
Target Gender: women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $8.99 - $12.99
Free Shipping: sometimes
Free Shipping Detail: for orders above $79

Returns

Return Policy: not free
Return Instructions: only items in their original, undamaged, unstained and unworn condition and swimsuits with hygiene liners attached can be returned or exchanged
Return Cost: label fee

Sustainability

Recycling Program: no

Product

Style: casual, lounge, resort, swimwear
Body Fit: regular, plus size
Available Sizes: Women's (XS, S, M, L, XL, XXL, 3XL, 4XL, 5XL, 1X, 2X, 3X)

Customer Service

Support Channels: chat, contact form

Payment Options

Payment Methods: card payments, financing, PayPal, Google Pay
Buy Now Pay Later: Klarna

Membership Programs

Rewards Program: TopCashback

How would you rate Rotita?
grey star
grey star
grey star
grey star
grey star

Rotita Reviews Summary

The company enjoys a strong reputation for high-quality products, with many customers praising the craftsmanship, precise sizing, and stylish designs that cater to a diverse range of body types. The ease of the ordering and return processes further enhances customer satisfaction, fostering loyalty among shoppers. However, concerns regarding shipping times and costs have been noted, with some customers expressing disappointment over delays and the expense exceeding product prices. Overall, the company demonstrates a commitment to customer happiness, balancing quality offerings with a responsive service approach despite logistical challenges.

This summary is generated by AI, based on text from customer reviews

service
1,463
value
1,406
shipping
1,419
returns
1,306
quality
1,393
This company does not typically respond to reviews

We monitor reviews for authenticity

Ireland
1 review
0 helpful votes
Follow Joshua N.
Unfollow Joshua N.
Send Message
Share Review
Report Review

Nice dress
August 20, 2015

I am extremely picky about my clothing, especially dresses. I am what you'd call an apple shape, as I have a large bust, broad shoulders, a tendency to carry weight in my mid-section, but yet I have very small hips and legs. I LOVE how this dress flatters my figure. I was really nervous about how it would fit, but it is great. I'm very pleased with this purchase, and will be wearing this dress again.

Date of experience: August 20, 2015
Italy
1 review
0 helpful votes
Follow Katherine B.
Unfollow Katherine B.
Send Message
Share Review
Report Review

I Will Recommend to Everyone
August 20, 2015

Better than I expected! I love this dress. It's beautiful. Made of nice fabric. Doesn't look or feel cheaply made. An fit so good. I'm excited to wear it out this summer. Great dress!

Date of experience: August 20, 2015
Italy
1 review
0 helpful votes
Follow Sofia H.
Unfollow Sofia H.
Send Message
Share Review
Report Review

FANTASTIC WEBSITE
August 20, 2015

The dress fits as a top as i expected from the measurements. The dress is of good quality and it came a lot earlier than expected. Arrived earlier than expected then, and it was super cute. It looks just like the picture. THANK YOU sooo much. I love it!

Date of experience: August 20, 2015
Italy
1 review
0 helpful votes
Follow Raquel C.
Unfollow Raquel C.
Send Message
Share Review
Report Review

Flattering dress
August 20, 2015

I adore this dress! Gotten many compliments The sand is gorgeous! I got ink on it and immediately ordered another. It is very thin and requires a full slip! But that isn't a problem. It is very roomy but is very flattering. The simplicity makes a statement. Sometimes less is more. This is one of those times. I never dreamed this dress would be such a hit. One of my favorites in my closet.

Date of experience: August 20, 2015
Washington
1 review
0 helpful votes
Follow Gwindolyn T.
Unfollow Gwindolyn T.
Send Message
Share Review
Report Review

Perfect dress for summer
August 20, 2015

Ordered a long pink dress last Monday. It's perfect for summer, and for spring and fall, with a pair of leggings and a sweater, it's perfect! I am overweight, and was worried that I wouldn't fit into this line of clothing, but the one size fits me perfectly, and is very flattering. It's hard to find plus sized clothes that are attractive and stylish, I am very happy with this dress.

Date of experience: August 20, 2015
Colorado
1 review
0 helpful votes
Follow Melissa B.
Unfollow Melissa B.
Send Message
Share Review
Report Review

Comfortable and nice
August 20, 2015

A nice dress! The material is very flowy and comfortable. It's perfect for summer, its light but not see through, which is nice. The size chart is how I decided to order the size and it fits as expected for me.

Date of experience: August 19, 2015
California
1 review
0 helpful votes
Follow Lisa P.
Unfollow Lisa P.
Send Message
Share Review
Report Review

Just Buy it!
August 20, 2015

If you think you want this, buy it! Perfect fit, size appropriate and awesome material. Where it while lounging, or dress it up to go out. Either way, my fiancé can't stop talking about how awesome it looks on me... and I'm not complaining. I ordered the navy one. Will be ordering another one here soon. And your site is nice!

Date of experience: August 19, 2015
California
1 review
0 helpful votes
Follow Audra F.
Unfollow Audra F.
Send Message
Share Review
Report Review

Beyond expectation
August 19, 2015

After I had bought this dress, I started reading even more of the reviews and got worried after I had read the dress was too short. When it finally arrived, it actually did fall a little lower than mid-calf. However, I was pleasantly surprised that it did not stop me from loving the dress at all! It looks like that's the way it should fit. I think I like it better than if it would have fallen down to my feet. The fabric feels great and fits so nicely, I have no regrets with buying it!

Date of experience: August 19, 2015
California
1 review
1 helpful vote
Follow Lupita L.
Unfollow Lupita L.
Send Message
Share Review
Report Review

It's the second time I buy online Rotita.com. I didn't have any problem, and as the first time everything was as I expected. I bought a couple of dresses. I think it would be nice if they have an option to sell the hole outfit, I really love it when they tell u exactly what to wear. Shipping was on time, and sizes correct which is one of the most important things when you buy online, so now I know I can trust them.

Date of experience: August 19, 2015
South Dakota
1 review
0 helpful votes
Follow Anna D.
Unfollow Anna D.
Send Message
Share Review
Report Review

Since it is right around the corner, I decided I needed to get a comfy/good looking dress. I found the perfect dress on this site and ordered it. It was delivered quickly and once I received it I tried it on. It actually fit me very well. Usually I'm hesitant on buying clothes online, but I'm happy I decided to give it a try.

Date of experience: August 19, 2015
South Dakota
1 review
0 helpful votes
Follow Koryn G.
Unfollow Koryn G.
Send Message
Share Review
Report Review

I Found It Awesome
August 19, 2015

Hi I just received a jacket from this store and i found it awesome. Its really meant for me. I can't believe that I have got so stylish jacket online. The price is very less as compared to others. I will recommend it to everyone.

Date of experience: August 19, 2015
Italy
1 review
0 helpful votes
Follow Mariah R.
Unfollow Mariah R.
Send Message
Share Review
Report Review

Very Comfortable
August 19, 2015

I finally received my maxi dress & swim suit. I'm very satisfied. Now I can tell all of my co workers. They were waiting on me to get my delivery. It was like I was their test dummy. Identical to picture and spandex material. Very comfortable and length is good.

Date of experience: August 19, 2015
Italy
1 review
0 helpful votes
Follow Zahra S.
Unfollow Zahra S.
Send Message
Share Review
Report Review

Very Stylish Outfit
August 19, 2015

I jazz it up with some nice gold accessories and I get so may compliments while I am out running my errands. I absolutely love it and it is so comfortable. Very stylish outfit everyone wanted to know where I got it from I said Rosewe dress.

Date of experience: August 19, 2015
Italy
1 review
0 helpful votes
Follow Denise T.
Unfollow Denise T.
Send Message
Share Review
Report Review

So Pleased
August 19, 2015

Thanks so much, I got a white dress, it came few days later separately from the other parcel, I’m so pleased with the service and the product. Very cute I would purchase from them again.

Date of experience: August 19, 2015
Italy
1 review
0 helpful votes
Follow Deanna K.
Unfollow Deanna K.
Send Message
Share Review
Report Review

GORGEOUS!
August 19, 2015

Got this dress today and good for the beach & I love it! Beautiful, thin, simple, yet I can pair with a jean jacket & wedges for work also. I am Happy with the fact that I paid for expedited shipping and it took about one week to receive my dress. Overall, love this dress. The lime green color is GORGEOUS!

Date of experience: August 19, 2015
Illinois
1 review
6 helpful votes
Follow Mike X.
Unfollow Mike X.
Send Message
Share Review
Report Review

Poor Customer Service
August 18, 2015

I ordered two shirts in July that I still have not received. I contacted the company and all they did was send me a tracking number. The tracking number says the package was delivered. Rotita referred me to my local P. O. who did not have anything for me. I asked several times to refund or resend my items. They only replied with the tracking # several times never answering my questions. So i reported them to paypal...

Date of experience: August 18, 2015
Rotita R. Rotita Rep
over a year old

Dear customer:
We are sorry for any inconvenience.
And we tracked the order for you and your order is delivered.
And if you have any problem, you can contact us and we are very glad to help you.
Please feel free to contact us http://www.rotita.com/support.php

Washington
1 review
0 helpful votes
Follow Aurelia N.
Unfollow Aurelia N.
Send Message
Share Review
Report Review

So Cute!
August 18, 2015

So cute! Can wear anywhere! I wear it out to all different places, very stylish. The back it longer and the form are shorter, perfect with high-waist jeans or leggings and heels! Really nice blouse. I am going to order the pink one. Fits great and see-through. I love it!

Date of experience: August 18, 2015
Washington
1 review
0 helpful votes
Follow Anick M.
Unfollow Anick M.
Send Message
Share Review
Report Review

True To Picture
August 18, 2015

This one was perfect. It is beautiful and it fits great. This is such a cute shirt; it looks exactly like the picture when I got it. It's also true to its size and it’s very comfortable to wear. Good buy and worth the price. Very cute and true to picture.

Date of experience: August 18, 2015
North Carolina
2 reviews
3 helpful votes
Follow Allie G.
Unfollow Allie G.
Send Message
Share Review
Report Review

HORRIBLE quality of clothing... definitley is NOT the same items that they show in the images on the website. The quality is so cheap and disgusting... and on top of that I paid for OVER NIGHT shipping and my items took 3 WEEKS to get to me. Never have I ever waited 3 weeks for a couple clothing items, especially after paying extra for shopping. I will NOT be ordering again from this website.

Date of experience: August 18, 2015
Rotita R. Rotita Rep
over a year old

Dear customer:
We are sorry for any inconvenience.
Could you pls take pictures if not as described? Cuz we need this picture to report this issue to our supplier. I will apply the best help as I can.
Please feel free to contact us http://www.rotita.com/support.php

New Jersey
1 review
3 helpful votes
Follow Dionne A.
Unfollow Dionne A.
Send Message
Share Review
Report Review

Update to review
August 18, 2015

I finally got a outcome with this bogus company through PayPal. I will get a FULL REFUND of $104.27 after I send the thrift store clothes back. The CATCH?!?, is shipping it back! $29 for shipping and $13.99 for tracking! Over $43 for this transaction. It was difinitly a learning lesson for me. I will ALWAYS READ REVIEWS BEFORE BUYING ANYTHING ON LINE AGAIN! I have since deleted ALL CLOTHING ADS FROM MY FACEBOOK PAGE

Date of experience: August 18, 2015
Rotita R. Rotita Rep
over a year old

Dear customer:
Bacuse of you chose Flat Rate Shipping, it is free but slow and it will take 10-20 working days. And if you send the email to us, we will reply you in one working day.
And if you have any problem, you can contact us and we are very glad to help you.
Please feel free to contact us http://www.rotita.com/support.php