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Rotita is your global online destination that delivers some of today’ s most exciting and edgy fashion apparel. High quality with affordable prices. Free Shipping Over $69 and 30 Days Easy Returns.
The company enjoys a strong reputation for high-quality products, with many customers praising the craftsmanship, precise sizing, and stylish designs that cater to a diverse range of body types. The ease of the ordering and return processes further enhances customer satisfaction, fostering loyalty among shoppers. However, concerns regarding shipping times and costs have been noted, with some customers expressing disappointment over delays and the expense exceeding product prices. Overall, the company demonstrates a commitment to customer happiness, balancing quality offerings with a responsive service approach despite logistical challenges.
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I love so much it a perfect fit my hubby did a good job picking it out and I'm dark skin and it makes me look dark love it and it came right on time!
Love this little dress. It's exactly what I expected. The material isn't super thick - but I expected that at this price point. Its a great little dress for a causal day out or you could dress it up a bit and wear it to a nice lunch. Very pleased. I would purchase more if they offered this cut in different materials other than floral. I highly recommend this dress and would buy more in different colors.
Again perfect dress and fit. I'm 1.52 and weigh 120 lbs. I ordered a medium and it fit me beautifully. I am a c cup and it's not too tight it has a little room in the waist which is perfect. I have a relatively small behind so a medium is perfect for me. I would suggest ordering a large if you are blessed in the back and you have a small waist and boobs
I had ordered a dress about a week and a half ago. First off the shipping time is terrible and i have recieved the wrong item it looked like they sent me a thrift store t-shirt. I submitted a ticket with pictures and now i just want my refund. I also find it unprofessional to take forever to fix their mistake... never ordering from here again
So reading all these reviews you guys have me terrified i ordered mine two weeks ago and im supposed to get it this week! Haven't received yet but kinda scared to as what I may receive. Smh its a janky $#*! place and i can clearly tell the fake reviews from this site.
So sorry to make your trouble.
Could you please contact us? And we can help you to solve this problem.
If you have any problem, you can contact us, and we will try our best to help you.
Free to contact us in this link http://www.rotita.com/support.php
After almost 2 months of back and forth with "customer service", I got $45 refunded to me from a total of $76. Never again will I purchase anything from this company. I it is not worth a moment of my time. They deduct their shipping cost out of the total amount before giving you any refund.
So sorry to make your trouble.
Could you please contact us? And we can help you to solve this problem.
If you have any problem, you can contact us, and we will try our best to help you.
Free to contact us in this link http://www.rotita.com/support.php
I ordered 4 items on the 15th of august assured it was going to get to me before the 26th. Today is the 25th a day before my birthday no clothes no follow up on the order. Tracking says in sorting center in shanghai since the 20th, meaning my order is just lying there i have ordered from different companies, alie express, eBay and so on i have never ever experienced such. Terrible customer service. No way to get in touch with them. I have to wait for 24 hrs. That's going to be my birthday by then. Am terribly disappointed if this was another day the case would have been lighter its my birthday tomorrow no clothes. I pray there factory burns for this hideous and inhuman act not caring about the hard earned money of others their sweat and toil. This would be my first and last. But i will make sure at least they lose a reasonable amount of customers and i get back my money in full. I tried to be understanding by being patient and waiting but am done waiting and being understanding.
So sorry to make your trouble.
Could you please contact us? And we can help you to solve this problem.
If you have any problem, you can contact us, and we will try our best to help you.
Free to contact us in this link http://www.rotita.com/support.php
The good reviews are fake. The company created fake accounts to do it. You can look they only review this website. Also stealing designer designs are not cool. This company will face a lawsuit when the designers sue. I hope you get sued
Dear:
Could please add your right order number?
So sorry to make your trouble.
If you have any problem, you can contact us, and we will try our best to help you.
Free to contact us in this link http://www.rotita.com/support.php
A very pretty and comfortable dress. Was so excited when I opened it and tried it on. The material is so nice and it fits perfectly! I can't wait to wear it for my special day! It is perfect! I am very surprised about this, but I love the dress and style so much. This dress is beautiful and has gotten compliments.
I got a lot of compliments on this dress. The fabric is soft and feels really nice on. High quality. Really nice. Much more elegant than expected. Worth every penny. This dress will make you feel elegant, classy and sophisticated. The best part is this dress will flatter many body types! Shipping was very fast. I am very pleased with this purchase.
This jumper can be worn casually or dressed up for a night out. It is absolutely lovely. I am looking forward to wearing it out. I know it will be an eye catcher. Fast shipping. A nice price for this great product. I am satisfied very much.
Ordered one for me and my cousin, got us both a medium. She is a lil bigger boned than me and different body shapes but we both wear mediums. We were so afraid they wouldn't fit. But, they actually fit both of us perfect! They look great! Material is very slinky but we like it.
I was pleasantly surprised to find the quality and sizing of the dress I ordered. The fit was exactly right and the quality of material and product was exceptional. I recommend this product to anyone looking for a breezy, comfortable dress for office or vacation.
This is one of my favorite dresses now. Fits perfectly and feels great! It's a little big long, but not long enough to be a problem and the dress is a tiiiiny bit see through-so you should be aware of your underwear. But other than those two details this dress is perfect and I get compliments while wearing it all the time
It's being shipped from China first off and I order it almost 2 weeks ago and it still hasn't arrived and it said its has already been shipped but the post office said its still not even in the country are you kidding me I really need it for my trip to Myrtle Beach this Sunday
Dear:
So sorry to make this trouble.
We tracked the order for you and your order is on the way, you will receive it in few days.
If you have any problem, you can contact us, and we will try our best to help you.
Free to contact us in this link http://www.rotita.com/support.php
This is the first time ive ordered from Rotita, my order took 3 weeks to arrive which seems very fair for delivery to the UK, I am size 10 and ordered size s not realizing was US size 4 so was very pleased that my purchases fitted perfectly, one thing I am
Very disapointed in is that my purchases
Look cheap and tacky, definately not the same material that is shown, think il be careful in future befor I order again from them
Dear:
So sorry to make your trouble.
Could you please take a picture about this and the send the picture to us? And we can help you to solve this problem.
If you have any problem, you can contact us, and we will try our best to help you.
Free to contact us in this link http://www.rotita.com/support.php
I ordered two dresses and the quality and sizing was completely wrong. They were so sheer you could see through them and much too small. When I asked to return them, they basically told me "too bad." They only have positive reviews on their website, which is not real. The pictures are not pictures of the actual dresses, they are pictures of other dresses.
Dear:
So sorry to make your trouble, and could you please take a picture about this and the send the picture to us? And we can help you to solve this problem.
If you have any problem, you can contact us, and we will try our best to help you.
Free to contact us in this link http://www.rotita.com/support.php
Simple and beautiful dress. True to style. Must say that the size comes up a little bigger on me. I am UK size 10-12 (102-72-98) and ordered according to measurements XL.My daughter likes it also. We ordered black size M that is similar to US size 2.
Very nice dress... Love the color and the comfortable fabric. I'm very pleased with my choice! It was a little lighter quality than what I thought and I will be using a different belt but I'm looking forward to wearing it next month.
First they pretend the address of shipment was incorrect. Then I provided the SAME ADDRESS and they told it was fine. Then they send me a mail pretending the address it was supposed to be provided from the Paypal mail address only BUT the mail they sent stated it was unattended. Then I went thru the ticket on teh website to solve the problem. They tols me everything was ok and not to worry. 3 days after the order become unpaid + unshipped (it was paid and unshipped before). I again wrote them and I got no answer. So they got the money and never ship the products and never answer. I think there are more reliable shop to buy things.
They replied here that they are sorry. I submitted a new ticket. No money back. NO product shipped. Scammers. Stay away.
Dear, so sorry to make your trouble, because after we changed your order and you need to pay the extra fees.And we fail to contact you. And if you have problem, and you can submit a ticket in our site and we will try our best to help you. You can submit a ticket in this link http://www.rotita.com/support.php
Answer: Thank you for your valuable feedback. I wish to start off by telling you that we are extremely sorry about the situation. I have followed up your case and our team will solve it for you. Can you please submit a ticket? Our customer service will resolve the problem in 1-2 working days. Please mention that you are from sitejabber website.
Answer: We have been providing free shipping and high quality products all over the world. Some customers may not like them, but they have right to return and get a refund. Meanwhile, there are many bad reviews not written by real customers, but fraud competitors. We really despise it.
Answer: Please don't waste your time! It is not suppose to be that some people just so "happen" to have a good experience. Trust me this company is horrible and you will regret it immensely. They send cheap fake knockoff of their items and the pictures on the site are stolen. Don't read the fake positive reviews. I ordered from here and I was extremely disappointed and angry. I want to spare you that experiment
Answer: Our size is Asian size and runs small for western size, you can choose 1-2 up More information, pls check our size chart
Answer: I wouldn't order anything from that site. But it's at your own risk
Answer: Sizing is very inconsistent and clothing looks nothing like the Pics. Do NOT buy
Answer: I wouldn't waste your money. Took forever to get the dress and once we got it, it was poor quality and not what was pictured on website. Finally got them to agree to refund money if I returned dress. Went to post office to ship back and found out it was going to cost almost $15 to send back with no guarantee I would get my full refund. I opted to keep the dress so I wouldn't be out more money. Maybe I can use for dish rag! Lesson learned! Will never order through them again.
Answer: Thanks for your feedback. We have been devoting to offer good products with low price, but it maybe up to your expectation. So you could return anything you want, under the condition it's in original condition. Postal service is a good way to return, and I suppose its not much expensive. After we get the return package, 100% refund will be issued. Our customer service will send the return address to you, please submit a ticket ASAP and we are expecting for an earlier reply. Please mention that you are from sitejabber. Best Regards,
Answer: I wouldn't waste your money. Nothing that you order looks as good as in pictures and the quality of the material is cheap and thin.
Answer: I was lucky in the sense that my "clothes" arrived in a relatively short amount of time. However, it is important to note that the clothes were so unlike what I purchased and so cheaply constructed that I used one piece to dust with (literally) and immediately stuck the other in a bag of clothes to donate. So unfortunately waiting for your items to arrive may be the least of your worries. Good luck!
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So sorry to make your trouble.
Could you please contact us? And we can help you to solve this problem.
If you have any problem, you can contact us, and we will try our best to help you.
Free to contact us in this link http://www.rotita.com/support.php