From the business
Rotita is your global online destination that delivers some of today’ s most exciting and edgy fashion apparel. High quality with affordable prices. Free Shipping Over $69 and 30 Days Easy Returns.
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Rotita Reviews Summary
The company enjoys a strong reputation for high-quality products, with many customers praising the craftsmanship, precise sizing, and stylish designs that cater to a diverse range of body types. The ease of the ordering and return processes further enhances customer satisfaction, fostering loyalty among shoppers. However, concerns regarding shipping times and costs have been noted, with some customers expressing disappointment over delays and the expense exceeding product prices. Overall, the company demonstrates a commitment to customer happiness, balancing quality offerings with a responsive service approach despite logistical challenges.
This summary is generated by AI, based on text from customer reviews
In the picture the dress looks like a little "don't have a good material, but it's ok". But when it arrives, even my mom said it has a great quality! I'm really in loooooveee.
I bought this shirt in a plus size because I wanted it to be super loose and comfy, but it fits just right. Wish it was bigger, but, personal preference. It's super comfortable and I get lots of compliments on it!
I have ordered on November 14 never received anything nor have I heard from them until I filed a dispute with PayPal. Seller emailed me and asked that I close my complaint and the will ship my merchandise in 3-7days, they also provided a fake tracking number because merchandise has not moved since they sent the tracks number
These fit GREAT and have a lot of stretch. They are not "too tight" in the legs/calves so they work well for me as I am athletic. Much skinniness makes me look like a sausage but these are perfect. I love the dark color too.
This dress fits me perfectly and is very comfortable. The eye-catching sequins are tempered by the classic dress style. The color is great too. I hope to wear it to my daughter's wedding, unless she feels the sequins are too much.
The aqua blue color is more like a teal green. It was beautiful! It fitted perfectly. I was getting compliments from the minute I put the dress on. It looks as beautiful in picture as it looked in person.
A friend and I both tried ordering dresses from here for a holiday party. My order was cancelled after they charged me for it, without any notification to me whatsoever. The phone number they provide doesn't even work, they didn't reply to my email within 24 hours like they claim they do, and I am still fighting them to get my money back. My friend's dresses came with seams coming apart and multiple holes in both dresses, and they both are significantly different than they look in the pictures online. This "company" is a complete scam and I hope that everyone else learns from our mistakes. I will never ever recommend anyone to order from this company, it is absolutely terrible.
Hi E A.
Thanks for your feedback.
First of all, sorry for any inconvenience that it may bring.
May I know have you ever purchased on Rotita? Would you please help me and tell me the order number? In this way, I will easily found out the problem and help you out. The order number you mentioned is not correct.
Please contact us by a website ticket. Our customer service will always reply in 1 working day.
Hope for your understanding and best wishes.
Best Regards,
Rotita Customer Service
I ordered XL (I am size 12) and it was very tight fitted and the shirt I ordered looked very long and when it came it was quite short. There is loose stitching everywhere and the collar is huge. The netting on the back of the shirt feels like it can rip very easily. Delivery was fairly quick considering it was coming from china. Will not be ordering from this website again.
Hi Rebecca,
Thanks for your feedback.
First of all, sorry for any inconvenience that it may bring.
The T-shirt you purchased is hip length. And please check measurements not imagine by the model.
We have been devoting to offer good products with low price, but it maybe up to your expectation. So you could return anything you want, under the condition it's in original package. Postal service is a good way to return, and I suppose it’s not much expensive.
Please contact us by a website ticket. Our customer service will always reply in 1 working day.
Hope for your understanding and best wishes.
Best Regards,
Rotita Customer Service
I ordered from them last week I paid via paypal. A day afterwards they sent me a Email to send a picture of my credit card because my order was over $700. This was weird because I paid via paypal where all my documents were already verified. Second thing my order was 700 skekels which is 200$. I sent them a reply with pictures. Days later they ask again for my card. Eventually I send it just to get my stuff and move on but than they send me another message saying there was a bug on their site and my order was supposed to be 700$ and I need to pay 500$ more. Now I have all the pictures and docs to prove that they are wrong and a scam. They still have not sent my stuff or returned my money! V scam!
Hi Tahlilah,
First of all, please have a check you just paid 717.01ILS, that equals to 186USD. But the total order amount is 717.01USD. So you don't pay enough money for items you purchased. Or we could remove some items and ship items worth 717.01ILS.
Best Regards,
Rotita Customer Service
The bodysuit goes well with my jeans and skirts, almost want to dress it everyday, so I decide to buy all the colors, one color for one day. LOL.
I am way too thin (not by choice) and it is hard to find jeans that don't sit below my waist. I am not comfortable in that low rise or even the midsized ones jeans. These were perfect for me until I can fit in to my older clothes that are now way too large. I really love them and they look good, feel good and do not "ride up" so there is no "pulling them down to fit" wriggle. Really love this website.
The jeans I bought from here are amazing. I don't have a butt, but these jeans say otherwise. They fit perfectly and mold around you so that it actually looks like I have curves and not just a back. They are so comfortable. I have long legs and they were long enough for me. The color is just as it’s shown in the picture. The waist hides the rolls that I have because of where it falls just above my belly button. The material is sturdy as well. Plus you get a 10% coupon when you receive them in the mail. I will definitely be using mine! Thank you for an awesome shopping experience!
I chose a size 9 because that's what I wear in junior sizes. Fits perfectly. Very nice quality material. And seems to be sturdy material. I’m very satisfied. I also received this item in 7days, even though I am not a prime member. Very impressed. I will be checking out more of your clothes! Thank you.
I really need my package by Saturday it's only been three weeks that I put my order in and I should've received it in 2 to 4 days
Hi Crystal,
Thanks for your feedback.
First of all, sorry for any inconvenience that it may bring.
Your order was sent out 10 days ago. So it’s still in normal transit, we sent by USPS, which is not in charge of us. Please wait for a delivery in a week.
Please contact us by a website ticket. Our customer service will always reply in 1 working day.
Hope for your understanding and best wishes.
Best Regards,
Rotita Customer Service
It's one of the best sites of it's kind, it has a good price-quality standard.
I've done a few orders until now and most of the items are worth the buying.
Also very satisfied with the website upgrades and method of refunding.
This is my first time purchasing on Rotita. I am very pleased with my purchases and will be buying more in the Near future. The prices are great and so is the quality of the items. Thanks, Rotita...!
I ordered two dresses on November 19 and I still haven't received them yet and when I put my tracking number in it says shipping well it's been shipping now for *******@yahoo.com a week. I will not order anything else from them. It don't take that dame long
Hi Tasha,
Thanks for your feedback.
First of all, sorry for any inconvenience that it may bring.
May I know have you ever purchased on Rotita? Would you please help me and tell me the order number? In this way, I will easily found out the problem and help you out. The order number you mentioned is not correct.
Please contact us by a website ticket. Our customer service will always reply in 1 working day.
Hope for your understanding and best wishes.
Best Regards,
Rotita Customer Service
I've placed two orders with Rotita so far and I've been pleased with the cost, shipping and customer service behind both. I plan on buying from them again.
I have purchased items for myself and my husband and I am very please with the quality of merchandise and the price. I highly recommend Rotita.com and I look forward to purchasing more items in the near future!
This store is amazing to shop from. I ordered a hoodie and in exactly one week it was delivered right to my doorstep. Payment was very simple and easy! The customer service is extremely friendly and helpful. I am going to shop here much more often, especially since Christmas is coming up. I would recommend this website to anyone!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Koko,
Thanks for your feedback.
First of all, sorry for any inconvenience that it may bring.
May I know have you ever purchased on Rotita? Would you please help me and tell me the order number? In this way, I will easily found out the problem and help you out. The order number you mentioned is not correct.
Please contact us by a website ticket. Our customer service will always reply in 1 working day.
Hope for your understanding and best wishes.
Best Regards,
Rotita Customer Service