business logo of Rotita

RotitaReviews 10,400

rotita.com
casual, lounge, resort, swimwear womenAge 19-25, 26-45
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From the business

Rotita is your global online destination that delivers some of today’ s most exciting and edgy fashion apparel. High quality with affordable prices. Free Shipping Over $69 and 30 Days Easy Returns.


rotita.com
Hong Kong
Founded in 2009
Clothing item from RotitaFashion apparel by RotitaMerchandise from Rotita clothing lineRotita fashion product

Business Highlights

General

Year Founded: 2009
Target Gender: women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $8.99 - $12.99
Free Shipping: sometimes
Free Shipping Detail: for orders above $79

Returns

Return Policy: not free
Return Instructions: only items in their original, undamaged, unstained and unworn condition and swimsuits with hygiene liners attached can be returned or exchanged
Return Cost: label fee

Sustainability

Recycling Program: no

Product

Style: casual, lounge, resort, swimwear
Body Fit: regular, plus size
Available Sizes: Women's (XS, S, M, L, XL, XXL, 3XL, 4XL, 5XL, 1X, 2X, 3X)

Customer Service

Support Channels: chat, contact form

Payment Options

Payment Methods: card payments, financing, PayPal, Google Pay
Buy Now Pay Later: Klarna

Membership Programs

Rewards Program: TopCashback

How would you rate Rotita?
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Rotita Reviews Summary

The company enjoys a strong reputation for high-quality products, with many customers praising the craftsmanship, precise sizing, and stylish designs that cater to a diverse range of body types. The ease of the ordering and return processes further enhances customer satisfaction, fostering loyalty among shoppers. However, concerns regarding shipping times and costs have been noted, with some customers expressing disappointment over delays and the expense exceeding product prices. Overall, the company demonstrates a commitment to customer happiness, balancing quality offerings with a responsive service approach despite logistical challenges.

This summary is generated by AI, based on text from customer reviews

service
1,463
value
1,406
shipping
1,419
returns
1,306
quality
1,393
This company does not typically respond to reviews
Germany
1 review
3 helpful votes
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Surprisingly Happy
December 3, 2015

I originally had reservations about ordering from Rotita as I wasn't very familiar with their products. I had heard that it took a long time to receive products, but I received my order much faster than I had expected.

Date of experience: December 2, 2015
Nebraska
1 review
4 helpful votes
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$#*!ing scam
December 2, 2015

Who is writing the fake good reviews?! It's an Asian persons job to do this all day?! These are Chinese crooks who scam you and steal your money do not trust them they don't even speak $#*!ing English

Date of experience: December 2, 2015
Rotita R. Rotita Rep
over a year old

Hi Rory,
Thanks for your feedback.
First of all, sorry for any inconvenience that it may bring.
The good reviews are written by real customers who come from different countries.
Hope for your understanding and best wishes.

Best Regards,
Rotita Customer Service

California
1 review
6 helpful votes
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BAD buisness
December 2, 2015

I order a very cute all white suit 3 weeks ago. The site took the money from my card and confirmed payment however i still haven't received my order. I'm starting to feel like ive been had. Your add says products shipped with in 2-3 buisness days. 3 weeks is well over the time limit. Not to mention i ordered other products from another site the same day and received them weeks ago. I would really like to get my product that i paid for in a timely fashion. Still unshipped as of today... if i could give 0 stars i would. Im very unhappy

Date of experience: December 2, 2015
Malaysia
1 review
2 helpful votes
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Definitely will shop from here..
December 2, 2015

I ordered 4 different colors I love them so much. I wear them with leggings they fit me perfect I ordered M/L I'm 5"4 I weigh 125-130... hopefully this review could help. Definitely will shop from here..

Date of experience: December 2, 2015
Malaysia
1 review
2 helpful votes
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I have ordered a shirt off rotita.com
December 2, 2015

I have ordered a shirt off rotita.com before and it showed it came down to the thigh and it badly reached my belly button so I was hesitant to buy this but I loves the style so much k took the chance and I'm glad I did because I LOVE it! I ordered white and I ordered a size up.! I'm definitely buying again but I'm different colors.

Date of experience: December 2, 2015
Malaysia
1 review
2 helpful votes
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I am very satisfied with this product. The fabric, the work quality, the fit, everything is awesome. Rotita.com is becoming my favorite brand in jeans. Another thing I love about rotita.com is that even if you are petite and don't want to hem them, you can just fold them inside, iron the hem and they will stay. I, however, will be hemming them since I have a sewing machine at home.

Date of experience: December 2, 2015
Malaysia
1 review
3 helpful votes
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These jeans are much better than I thought. The material is thick and we'll craft. I usually love miss me and rock revivals, but these are awesome. And they hug your body so well. I'm definitely going to buy more from rotita.com:-)

Date of experience: December 2, 2015
Malaysia
1 review
1 helpful vote
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Best purchase I've made in a long time. Great fit, great look and great price. I love the way these jeans fit and they feel so good on. Very comfortable. They move with you and the waist band doesn't roll down like most of the pants in my closet. Definitely recommend this website.

Date of experience: December 2, 2015
Washington
1 review
1 helpful vote
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Perfect Quality
December 1, 2015

I have placed couple of orders two months ago and had no problem. Delivery was on time product quality was awesome. I would recommend this site to all of you!

Date of experience: December 1, 2015
Washington
1 review
1 helpful vote
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Outstanding Experience
December 1, 2015

With the great service and shipping at the best price for quality items, I just had to write this review, my online shopping experience with this company has been splendid, I received my stuff on time, the clothing are fantastic, would recommend this site to anyone!

Date of experience: December 1, 2015
Texas
1 review
1 helpful vote
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This dress is for most all occasions.
December 1, 2015

Love this dress. These are the kind of dresses that make a woman look like a woman meaning they fit in the right places and leave room if you have hips. My dress was a bit small on me but still fit very nicely. Plus the price was great. My husband loved it. It does have some stretch plus length. I am 5'4" and it came to my mid calf. I will wash it in cold water. It's a dress for all occasions.

Date of experience: December 1, 2015
California
1 review
3 helpful votes
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I absolutely love this dress!
December 1, 2015

The color is true, it fit like a glove and the quality was very decent. I ordered this dress for a 50s-style housewife costume but I might order another to wear to church, or to weddings or parties. It's feminine and pretty but still very comfortable. The neckline came up really high on me, higher than I expected, but again if I'm going to be wearing this to church that's a good thing!

Date of experience: December 1, 2015
Illinois
1 review
5 helpful votes
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Perfect party dress
December 1, 2015

I purchased this dress for my 13 year old niece as payment for babysitting. She viewed the size chart and the dress fits great! She is a big girl so I anticipated sizing problems but that didn't happen! I ordered myself one in another color and I am anxiously awaiting it's arrival. Just be sure to check their sizing chart before ordering. Will definitely buy mire dresses from this Website.

Date of experience: December 1, 2015
Arizona
1 review
4 helpful votes
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This dress is adorable and fits perfectly. Arrived within three days of ordering for $20ish and looks like I paid much more than that. I would highly recommend buying this dress and purchasing from the Website. Ordered a medium and it fits perfectly; for an overall idea of what to expect if you're considering buying this size, I'm 5'6" and 145 lbs and it was neither tight nor loose. Very comfy!

Date of experience: December 1, 2015
California
1 review
5 helpful votes
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Fits me well and reasonable price.
December 1, 2015

Love this piece wore it for my birthday Monday and got many compliments comfy, cute for very reasonable price. Beautiful bought 3 colors and love them all will be purchasing the other colors. The dress is really lovely and it fits me well.

Date of experience: December 1, 2015
Georgia
1 review
5 helpful votes
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DO. NOT. USE
December 1, 2015

THIS IS A SCAM! I ordered a dress in October for my boyfriends marine corps ball in November well now we're in December and it has still not arrived. I did try to cancel my order after seeing customers post pictures of the pictures of dresses they had bought versus what they actually got shipped in the mail which were ugly and terrible! Looked like a two year old had made them blind folded. When I tried to refund because they said I had the option to, I went through this long process where they said they would get back to me. They NEVER got back to me. So here I am, no money or dress. My advice is to NOT trust this website and also do your research! The "5 star" ratings are fake!

Date of experience: December 1, 2015
Rotita R. Rotita Rep
over a year old

Hi Destiny,
Thanks for your feedback.
First of all, sorry for any inconvenience that it may bring. We sent orders in 1-4 working days after order paid and confirmed.
You order was paid and confirmed but we received a message from you later that you want to cancel the order. So we cancelled it and send a full credit to your account. Please log in and have a look, you could use the money in new purchase or we could refund if you want.

Please contact us by a website ticket. Our customer service will always reply in 1 working day.
Hope for your understanding and best wishes.

Best Regards,
Rotita Customer Service

Alabama
1 review
4 helpful votes
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Waiting on my order
December 1, 2015

On the website it said 1-3 days it have been a 7 days and I still have no idea when my order is coming. Would be nice to receive my order

Date of experience: December 1, 2015
Rotita R. Rotita Rep
over a year old

Hi twila,
Thanks for your feedback.
First of all, sorry for any inconvenience that it may bring. We sent orders in 1-4 working days after order paid and confirmed.
You order was paid and confirmed but we received a message from you later that you want to cancel the order. So we cancelled it and send a full credit to your account. Please log in and have a look, you could use the money in new purchase or we could refund if you want.

Please contact us by a website ticket. Our customer service will always reply in 1 working day.
Hope for your understanding and best wishes.

Best Regards,
Rotita Customer Service

Germany
1 review
3 helpful votes
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True to the picture
December 1, 2015

I was surprised when my jeans got here early! It is true to the color on the picture. These jeans fit like a glove! I love them they were just like I expected and I will order more!

Date of experience: November 30, 2015
Germany
1 review
0 helpful votes
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I am 100% satisfied with my purchase.
December 1, 2015

This sweater appears same as the picture. I love the look and feel of this sweater. The design caught my eye, immediately. I have been looking for such a sweater for a long time. I am 100% satisfied with my purchase.

Date of experience: November 30, 2015
Germany
1 review
0 helpful votes
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I ordered my clothes about two weeks ago and received them today. I picked out two dresses and a shirt and was very pleased with the quality--they were all very pleasant fabrics on the skin. Aside from that they wore well and were the size it said they were on the site.

Date of experience: November 30, 2015