Rotita is your global online destination that delivers some of today’ s most exciting and edgy fashion apparel. High quality with affordable prices. Free Shipping Over $69 and 30 Days Easy Returns.
The company enjoys a strong reputation for high-quality products, with many customers praising the craftsmanship, precise sizing, and stylish designs that cater to a diverse range of body types. The ease of the ordering and return processes further enhances customer satisfaction, fostering loyalty among shoppers. However, concerns regarding shipping times and costs have been noted, with some customers expressing disappointment over delays and the expense exceeding product prices. Overall, the company demonstrates a commitment to customer happiness, balancing quality offerings with a responsive service approach despite logistical challenges.
This summary is generated by AI, based on text from customer reviews
Live it was so happy when it was delivered! At first I thought That it wouldn't fit over my voluptuous aka booty but material is great. I highly recommend this dress.
I finally received my my maxi dress & swim suit. I'm very satisfied. Now I can tell all of my co workers. They were waiting on me to get my delivery. It was like I was their test dummy.
Its beautiful in every way and fits perfectly. The fabric is of excellent quality. Length is perfect as well unlike other maxi dresses. Highly recommend
The shirt came and it was a bit more pink than I expected. I was expecting a bit more orange. It's also a bit longer than I expected but that's fine. It would look better if you dress it up with jewelry or a belt. Overall a nice dress.
I really liked the picture, so I was really excited about the order I was putting in. It does have the same style. It's more of a stretchy and almost shiny polyester blend instead. It is definitely comfortable to wear. Also, it is very much a bodycon dress.
Very very warm for the cold weather. Quality is superb, warm and very stylish. Although the design is a little different in the back, and I love it so much
I was happy with the material used, color and look of the coat was true the picture. It was also fully lined which made it warm and cozy. It just fit, barely. I am thin but tall and it just did not fit well. If you are petite then you will do well with this coat.
The seller was great at answering all my questions. Shipping was much faster than anticipated. The dress is beautiful and the quality is good for the price! Nothing to complain, everything is nice. I will recommend the great website to all my friends.
Just arrived and it's better than I'd hoped. I'm in love the jeans! The item is great quality and value for money, it looks great on and is very simple but also fashionable. I got it in the blue, which still goes well with everything. Thanks a lot!
I totally love this knitting skullies beanies! It fits very well, material has very good quality. Can be used for winter days to keep warm. My friend also like it, so I'm prepared to buy the skullies beanies in another color for my friend. Overall, love it.
I ordered 4 dresses. I have to say the dresses were nice for the price. However, Rotita sent the wrong item for one of the dresses and is only willing to give a 20% refund if I send the dress back at MY cost, all this after days and days of messaging back and forth. Most if not all of their stock is available on Amazon. The buyer should get a full refund and free return shipping if the company sent the wrong item, their return policy is very clear, they do not do returns.
Worst customer service ever and quality horrible. I wanted this sweat suit i saw on here it was beautiful.my mom ordered for me for xmas it was 30.00 and took a month to arrive. It was suppose to be a medium womens and it was an xtra small kids we called to exchange the lady was very. Rude, hung up on my mom 5 times and told m y. Mom they dont refund or xchange that to keep. It and just order another one an she. Would giv her 10% off all we want to do is exchange it. So basically were out of 30.00 and stuck with an outfit that wont evn fit my 9 yr. Old. Please dont order anything from this company they are a fraud.
Hi Connie,
Thanks for your feedback.
First of all, sorry for any inconvenience that it may bring.
May I know have you ever purchased on Rotita? Would you please help me and tell me the order number? In this way, I will easily found out the problem and help you out. The order number you mentioned is incorrect.
Secondly, we have been devoting to offer good products with low price, but it maybe up to everyone’ expectation. So you could return anything you want, under the condition it's in original package. Postal service is a good way to return, and I suppose it’s not much expensive.
Hope for your understanding and best wishes.
Best Regards,
Rotita Customer Service
Terrible product. I'm a first time buyer. The dress took 5 days more to arrive than they told me it would, but that's to be expected of things from China. When I finally got the dress it looked nothing like the picture advertised and it was defective! The slit came up so high you could see my undies! The slit started where the midsection ended. Who makes a dress like that?! When I wanted to return they suggested I sell it online or give it away as a present. Do not buy from these people. In the end you get what you paid for.
First time buyer, bought a dress and it was terrible looked nothing like the website when I wanted a full return whoever they have running it argued with me since October! I finally cussed them out and said forget it! You will regret shopping here. I wish they had yelp.
I got my dress several days ago. I was surprised how quickly it shipped. I'm so satisfied. I had hoped it would fit well as described and it did. Very happy with my purchase. I will buying more items in the website in the future.
This company really understands all costumers! I ordered a beautiful woolen coat for my friend but I ordered the wrong size, they were quick and understanding of my situation and helped me out greatly, definitely worth recommending for great products and for outstanding costumer service!
I'm glad that I finally received this product, because I've been longing for it ever since I purchase it online. It fits perfectly and it looks so nice on me. I feel so warm and cozy when I'm wearing this faux fur vest.
Order one dress last month and it turns out a little small on me so I sent it back to change to bigger one. And the dress fit me like a glove finally. Nice service.
I love this top! Super comfortable and very versatile. I have to say this is one of my favorite striped pieces yet. I can wear it to work and to have fun.
All the price of the items on this website is so cheap but the quality is good, really do us students a big favor, I am a competitive buyer on this website now, the dresses I bought this time is very good. I already recommend Rotita to my friends and family members.
Answer: Thank you for your valuable feedback. I wish to start off by telling you that we are extremely sorry about the situation. I have followed up your case and our team will solve it for you. Can you please submit a ticket? Our customer service will resolve the problem in 1-2 working days. Please mention that you are from sitejabber website.
Answer: We have been providing free shipping and high quality products all over the world. Some customers may not like them, but they have right to return and get a refund. Meanwhile, there are many bad reviews not written by real customers, but fraud competitors. We really despise it.
Answer: Please don't waste your time! It is not suppose to be that some people just so "happen" to have a good experience. Trust me this company is horrible and you will regret it immensely. They send cheap fake knockoff of their items and the pictures on the site are stolen. Don't read the fake positive reviews. I ordered from here and I was extremely disappointed and angry. I want to spare you that experiment
Answer: Our size is Asian size and runs small for western size, you can choose 1-2 up More information, pls check our size chart
Answer: I wouldn't order anything from that site. But it's at your own risk
Answer: Sizing is very inconsistent and clothing looks nothing like the Pics. Do NOT buy
Answer: I wouldn't waste your money. Took forever to get the dress and once we got it, it was poor quality and not what was pictured on website. Finally got them to agree to refund money if I returned dress. Went to post office to ship back and found out it was going to cost almost $15 to send back with no guarantee I would get my full refund. I opted to keep the dress so I wouldn't be out more money. Maybe I can use for dish rag! Lesson learned! Will never order through them again.
Answer: Thanks for your feedback. We have been devoting to offer good products with low price, but it maybe up to your expectation. So you could return anything you want, under the condition it's in original condition. Postal service is a good way to return, and I suppose its not much expensive. After we get the return package, 100% refund will be issued. Our customer service will send the return address to you, please submit a ticket ASAP and we are expecting for an earlier reply. Please mention that you are from sitejabber. Best Regards,
Answer: I wouldn't waste your money. Nothing that you order looks as good as in pictures and the quality of the material is cheap and thin.
Answer: I was lucky in the sense that my "clothes" arrived in a relatively short amount of time. However, it is important to note that the clothes were so unlike what I purchased and so cheaply constructed that I used one piece to dust with (literally) and immediately stuck the other in a bag of clothes to donate. So unfortunately waiting for your items to arrive may be the least of your worries. Good luck!
Loading...
Hi Tonia,
Thanks for your feedback.
First of all, sorry for any inconvenience that it may bring.
Secondly, we have been devoting to offer good products with low price. Glad to hear that you think our items were nice for the price. If any wrong item sent, we will send a refund for it. And you don’t need to return it.
Our customer service will always reply in 1 working day to your ticket.
Hope for your understanding and best wishes.
Best Regards,
Rotita Customer Service