Rotita is your global online destination that delivers some of today’ s most exciting and edgy fashion apparel. High quality with affordable prices. Free Shipping Over $69 and 30 Days Easy Returns.
















The company enjoys a strong reputation for high-quality products, with many customers praising the craftsmanship, precise sizing, and stylish designs that cater to a diverse range of body types. The ease of the ordering and return processes further enhances customer satisfaction, fostering loyalty among shoppers. However, concerns regarding shipping times and costs have been noted, with some customers expressing disappointment over delays and the expense exceeding product prices. Overall, the company demonstrates a commitment to customer happiness, balancing quality offerings with a responsive service approach despite logistical challenges.
This summary is generated by AI, based on text from customer reviews
I love this dress. The material is great and it fits true to size. I have ordered 3 different colors and I'm happy with all of them. I get compliments each time I wear one. They don't look cheap since its a thick material which I love! I really loved this dress! It's super cute on. Really cute! I will be purchasing another one soon!
You guys SUCK you show all these nice items but when we get the product it's nothing like the picture I will never order from you AGAIN YOU ARE MISLEADING AND I WILL BE CONTACTING THE BETTER BUISNESS BUREAU AND EVERYDAY OF MY LIFE I WILL PUT ON ALL SOCIAL MEDIA HOW MUCH YOU SUCK AND WARN PEOPLE NOT TO BUY YOUR PRODUCTS! I ORDERED A WHITE JUMPSUIT BUT RECEIVED A WHITE MESS SUIT NOTHING LIKE WHAT YOU ADVERTISED!
Don't purchase from this Company
They say they ship your merchabdise and it goes to a different address. In order to get it back you have to pay shipping cost again. If you want a refund they defuvtvshipping cost. Why should I pay for thrre mistake. Scam Company don't butly from them.
How these people been reported to their government
Horrible dresses - loads of loose threads, huge over-locking stitches on the hem, bulky seams and poor fit, despite using their size chart. The dresses do not look like the picture. When I asked for a refund, they asked had I considered the price of the garment, As if that makes it OK for them to send shoddy items. They argued that some customers have high standards. I've bought clothes for less and not had an issue, and they were also made in China.
The shipping time was poor for "fast shipping". The tracking number I was given didn't work (because they get cheap shipping. When I asked, they just told me wait and then when it still didn't work, they said I should cancel the order myself. I'm sure they must make a lot of their profit on return shipping cost that they withhold from you if you do manage to get a refund out of them. They will only give you a 60% refund because they keep the other 40% to make up for their shipping costs.
Eventually they told me they would give me a $6 credit to my account for future purchases. There sure as hell won't be any of them. These people are total rip off merchants!
Ordered a bathing suit, when it got here, the top wasn't finished, the bra was only attached at the back. When I contacted them they want to charge me return shipping and only 60% of what I paid, this is damaged merchandise. DON'T ORDER!
I feel very lucky to find this site, as their clothes fit plump girls as well. The items are well made and well cut, you can be beautiful and cool in the clothes without losing weight. I feel more confident and proud of myself. I long for a online shop like that, and Rotita meet my needs.
I am really grateful that the price is so friendly to us students. To be elegancy and decent is not expensive anymore, the items on Rotita are made of good material, true to size, and always arrive on reasonable time. Wearing the items bought from Rotita, I become a head-turner girl on campus. Thanks Rotita.
The package arrived as stated. It did take 2 days. I was sent via USPS. It was left in my mailbox and tracking info was updated when the package was delivered. I paid the fast shipping and it was worthwhile.
Rotita should have been stopped, their business is ILLEGAL as they take money from us for their rubbish products and not provide with refund in any circumstances. I am another customer ordered a top but never received it. When I asked to return my money they simply stopped emailing me.
Please stay away from them. Their clothing doesntvmatch what you recive and their setvice sucks. I ordered clothes over a month ago and put them in expedited shipping and i did not receive them. I have been going back and forth with them over a month now to get a refund and nothing is happening. They ate scammers and i urge to save your money and stick to the stores you know.
I finally received a refund onto my credit card after 3 months, so am pleased to say my issue is resolved.
I ordered a dress and a swimsuit and 3 months later am fighting for a refund.
The dress was really badly made and sized. They sent completely the wrong swimsuit. I had to fight with them to get a returns address, they suggested for me to sell the items on ebay myself! They have been so slow and unhelpful.
I paid for a return parcel to China and now they refuse to refund me as they say that they didn't receive the returned items. They still try to offer only a partial refund.
What Scammers!
I ordered a gorgeous pink sequined halter dress form this site, and it is just beautiful, even better than the pictures! The detail is stunning, it fits perfectly and it was such good value. Free shipping, and arrived pretty quickly too. Highly recommend this site, I'll definitely be back!
I am in love with rotita.com! They always have amazing sales going on and adorable clothes for every occasion! All their clothes are cute, classy, and there is such a wide variety of options for every girls style
I ordered a jumpsuit. The material was curtain-like. It did not stretch at all. I should've searched reviews before I purchased. Didn't even bother to return after they blocked/removed my comment from facebook. I donated it to goodwill. Learned my lesson.
I order four tops from Rotita before I read the reviews, unfortunately. I received them in a timely manner; ordered June 5 and received June 20. Their size charts must be for small people because normally I wear a medium and with Rotita I needed and XL. When I received the tops I noticed the material was fairly thin on all but one. They barely fit me in an XL. The one tank top I ordered is a thicker material and a little large on me. However, I didn't know that to return anything you have to pay $3 each. So I will keep them and make them work.
They also don't have any washing instructions on the garments. I will not be ordering from them again. I usually buy from Kohls where I can return items to the store. In response to this post, a representative from Rotita sent me an email apologizing for the experience and offered to refund me 100% if I would send back the items with a tracking number. My items cost $69.00. The post office said it would cost $65 to send them back to China. This is a scam and is happening often according to USPS. I have filed a dispute with my charge card.
I ordered swimsuits and have created multiple tickets and I have never received a response! And my tickets are never created. Horrible customer service
I ordered a swimsuit from here it didn't fit my daughter. So I keep emailing them asking for an address to return this item and they finally responded with this "These are Asian size clothes and it tells you on the catalog have you ever tried looking at it" when they were supposed to send me their address for a return. I have emailed, emailed, did research online there is no address to be found to return an item. If it's Asian sizes then WHY are all the women on the sites BIG AMERICAN WOMEN? Please stay away do not order from them. I am going to try to get in touch with consumer products and have them removed from the web for advertisement. This is a SCAM people!
We are always so impressed with the quality, designs and craftsmanship of the products. If we have had any questions or issues, the Customer Help has been dedicated to giving speedy, satisfying solutions. We are so happy to treat ourselves to some beautiful treasures that are affordable.
Never ever ever order from these people. Whoever running this site is a scanner and needs to be stopped from taking people money... I ordered swimwear and clothing in February trying to get ready for vacation received it in April. When the trash arrived to me nothing looked like it looks on their website. Very cheap clothing and fabric too small looks like they gave a bunch of kids some fabric thread and needle and told them to go for it... Very poor quality I wouldn't waist another dime on these people ever. Long story short I ended up having to rush and buy swimsuits and stuff for my vacation when I thought I already had that taken care of. These people are scam artist! I wish I could upload pictures of the junk I received...
Answer: Thank you for your valuable feedback. I wish to start off by telling you that we are extremely sorry about the situation. I have followed up your case and our team will solve it for you. Can you please submit a ticket? Our customer service will resolve the problem in 1-2 working days. Please mention that you are from sitejabber website.
Answer: We have been providing free shipping and high quality products all over the world. Some customers may not like them, but they have right to return and get a refund. Meanwhile, there are many bad reviews not written by real customers, but fraud competitors. We really despise it.
Answer: Please don't waste your time! It is not suppose to be that some people just so "happen" to have a good experience. Trust me this company is horrible and you will regret it immensely. They send cheap fake knockoff of their items and the pictures on the site are stolen. Don't read the fake positive reviews. I ordered from here and I was extremely disappointed and angry. I want to spare you that experiment
Answer: Our size is Asian size and runs small for western size, you can choose 1-2 up More information, pls check our size chart
Answer: I wouldn't order anything from that site. But it's at your own risk
Answer: Sizing is very inconsistent and clothing looks nothing like the Pics. Do NOT buy
Answer: I wouldn't waste your money. Took forever to get the dress and once we got it, it was poor quality and not what was pictured on website. Finally got them to agree to refund money if I returned dress. Went to post office to ship back and found out it was going to cost almost $15 to send back with no guarantee I would get my full refund. I opted to keep the dress so I wouldn't be out more money. Maybe I can use for dish rag! Lesson learned! Will never order through them again.
Answer: Thanks for your feedback. We have been devoting to offer good products with low price, but it maybe up to your expectation. So you could return anything you want, under the condition it's in original condition. Postal service is a good way to return, and I suppose its not much expensive. After we get the return package, 100% refund will be issued. Our customer service will send the return address to you, please submit a ticket ASAP and we are expecting for an earlier reply. Please mention that you are from sitejabber. Best Regards,
Answer: I wouldn't waste your money. Nothing that you order looks as good as in pictures and the quality of the material is cheap and thin.
Answer: I was lucky in the sense that my "clothes" arrived in a relatively short amount of time. However, it is important to note that the clothes were so unlike what I purchased and so cheaply constructed that I used one piece to dust with (literally) and immediately stuck the other in a bag of clothes to donate. So unfortunately waiting for your items to arrive may be the least of your worries. Good luck!
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