business logo of Rotita

RotitaReviews 10,400

rotita.com
casual, lounge, resort, swimwear womenAge 19-25, 26-45
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From the business

Rotita is your global online destination that delivers some of today’ s most exciting and edgy fashion apparel. High quality with affordable prices. Free Shipping Over $69 and 30 Days Easy Returns.


rotita.com
Hong Kong
Founded in 2009
Clothing item from RotitaFashion apparel by RotitaMerchandise from Rotita clothing lineRotita fashion product

Business Highlights

General

Year Founded: 2009
Target Gender: women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $8.99 - $12.99
Free Shipping: sometimes
Free Shipping Detail: for orders above $79

Returns

Return Policy: not free
Return Instructions: only items in their original, undamaged, unstained and unworn condition and swimsuits with hygiene liners attached can be returned or exchanged
Return Cost: label fee

Sustainability

Recycling Program: no

Product

Style: casual, lounge, resort, swimwear
Body Fit: regular, plus size
Available Sizes: Women's (XS, S, M, L, XL, XXL, 3XL, 4XL, 5XL, 1X, 2X, 3X)

Customer Service

Support Channels: chat, contact form

Payment Options

Payment Methods: card payments, financing, PayPal, Google Pay
Buy Now Pay Later: Klarna

Membership Programs

Rewards Program: TopCashback

How would you rate Rotita?
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Rotita Reviews Summary

The company enjoys a strong reputation for high-quality products, with many customers praising the craftsmanship, precise sizing, and stylish designs that cater to a diverse range of body types. The ease of the ordering and return processes further enhances customer satisfaction, fostering loyalty among shoppers. However, concerns regarding shipping times and costs have been noted, with some customers expressing disappointment over delays and the expense exceeding product prices. Overall, the company demonstrates a commitment to customer happiness, balancing quality offerings with a responsive service approach despite logistical challenges.

This summary is generated by AI, based on text from customer reviews

service
1,463
value
1,406
shipping
1,419
returns
1,306
quality
1,393
This company does not typically respond to reviews
Malaysia
1 review
1 helpful vote
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It fits me so wel1
July 21, 2016

I love this bathing suit it fits me so well, and I can't wait for next summer to wear it again. I didnt think it was going to fit me, but it fit just perfect. And it shipped in a decent time period so that a plus.

Date of experience: July 19, 2016
Malaysia
1 review
0 helpful votes
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Look good
August 20, 2016

Received it in 15 days! It covers the love handles and gives you an hourglass look! The padding makes boobs look good! Me in my new bathing suit I loved it.

Date of experience: July 19, 2016
Malaysia
1 review
1 helpful vote
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Looked awesome on
July 21, 2016

Very classy bathing suit. Fit well and looked awesome on. Its so cuter... I've gotten so many compliments! I love it. I love this bathing suit! I wore it all summer with no problems. I wish the bottoms were a bit stretcher, but it was great either way!

Date of experience: July 19, 2016
Malaysia
1 review
0 helpful votes
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Many compliments
July 21, 2016

I am very impressed with the style and overall quality of this bikini-it hides my mummy tummy well and still makes me feel super cute! This swimsuit is amazing! I get so many compliments! I had to sew the buttons back on but so worth it for the price.

Date of experience: July 19, 2016
Malaysia
1 review
0 helpful votes
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Very comfortable
July 21, 2016

I love the way this fit me. It was very comfortable. This is a very nice swim suit with a beautiful fit I'm going on a cruise and I believe I will look very chick in it, thanks

Date of experience: July 19, 2016
Malaysia
1 review
0 helpful votes
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Looks just like the picture
August 20, 2016

Loved this swimsuit, looks just like the picture, and feels great. Need to reinforce the buttons or you might lose them, and be sure to hand wash. I love it, it took a little long but its finally here and I love it!

Date of experience: July 19, 2016
Pennsylvania
1 review
4 helpful votes
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In tears...
July 20, 2016

Please do not make the same mistake I did! The worst clothing ever made. Smelly, poor quality, they do not fit correctly. I never thought I could be had at my age, but it just happened and not a thing I can do about it! You cant even return the clothes, they will say that they never received them. I am in the midst of filing a complaint with my credit card company. Pay pal couldnt help me either

Rotita attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: July 18, 2016
California
1 review
0 helpful votes
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Everything is Perfect
August 17, 2016

I was very happy with all the items purchased on this online shop. The package came within the expected days which were great. And I am so satisfied with the material; they are the same as the description.

Date of experience: July 16, 2016
California
1 review
1 helpful vote
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The Shipping as the Promised
July 18, 2016

Everything was exactly the same as the pictures and shipping was so fast as they promised. I live in Australia and when I found this site, I was surprised by the low prices. I never had a problem with the product. The customer service is amazing.

Date of experience: July 16, 2016
Washington
1 review
0 helpful votes
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Satisfied with the Site
August 17, 2016

I've enjoyed every shopping experience with this online shop, and love every item that I have received up to this point. You will receive the package in good condition and all items are the same as the photo, Please go on this web site and shop; I promise you that you will not regret it.

Date of experience: July 16, 2016
California
1 review
0 helpful votes
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The Size is Correct
August 17, 2016

Their customer service team was friendly and helpful. Thanks for them that my issues for sizes had been resolved soon! Thanks very much! Your guys are top! I will come back soon. And I will ask all my friends to shop on this fantastic website.

Date of experience: July 16, 2016
New York
1 review
5 helpful votes
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DO NOT ORDER!
July 17, 2016

DO NOT ORDER FROM ROTITA! THEY DO NOT DESERVE EVEN ONE STAR! THEIR CLOTHING IS MADE VERY POORLY. I SPENT $200 AND EVERY ITEM WAS DEFECTED. NOT SEWN TOGETHER, MISSING LETTERS ON WORDS AND SIZING IS ALL OVER THE PLACE. WORST PART IS... THEIR CUSTOMER SERVICE IS EVEN WORSE! THEY WILL NOT REFUND YOU SO DO NOT BELIEVE WHAT THEY STATE ON THE WEBSITE. SAVE YOURSELF THE HEADACHE. IF YOU ARE LOOKING FOR CHEAP CLOTHING AND OK ORDERING FROM CHINA, GO WITH TBDRESS!

Rotita attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: July 15, 2016
GB
1 review
3 helpful votes
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I have been had by these horrible people and the clothes are a terrible quality! I ordered on the 27th June and it arrived on the 14th July even though I had told them 5 times not to send the items because I did not longer require them. I have now been told I can not send them back and I will not get my money back. They have told me to give the clothes to someone else! Bastards! DO NOT USE!

Rotita attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: July 15, 2016
TW
1 review
0 helpful votes
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Friendly Service
July 17, 2016

The item is so beautiful and I have received so many compliments on it! The customer service responds quickly and is so friendly to reply my ticket! I highly recommend shopping with this site to all my friends. Thanks so much.

Date of experience: July 15, 2016
TW
1 review
0 helpful votes
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Lovely
July 17, 2016

I had a really good experience with ROTITA. My Order came on time and my clothes fit just right. I followed the advice from other reviewers and bloggers and I'm very happy with the quality of my items. I will purchase again.

Date of experience: July 15, 2016
California
1 review
0 helpful votes
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Happy customer
August 14, 2016

I took a chance and ordered two wigs on 4/15/16, about one week later they arrived. To my surprise I like what I ordered, my curly wig is as cute as can be on me. I also like the high lights in it. Now the other wig has all waves, it looks like my real hair. ROTITA did a real good job, and I would recommend you give them a try, and for the money they are just as good as any wig shop and cost less.

Date of experience: July 13, 2016
California
1 review
0 helpful votes
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Love it
August 14, 2016

I have shopped from your site on many occasions and i love it. They give the tracking number and also give discounts on a regular basis. I ordered two dresses from them and did a photo shoot with the dresses. The pictures on the site doesn't serve any justice because I was impressed with the items I brought. Thank you

Date of experience: July 13, 2016
Singapore
1 review
0 helpful votes
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Excellent business
August 14, 2016

Excellent business. I love them for their well-priced clothing and prompt delivery. I ordered some cute dresses and accessories for my wife and I received them exactly as advertised a few weeks later. Well-priced, quality clothing combined with prompt delivery has made me want to do business with them over and over

Date of experience: July 13, 2016
Hong Kong
1 review
0 helpful votes
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Excellent place to shop
August 14, 2016

Easy to use website and plenty if chose. Quick deliver and products as described. The customer care is excellent and delivery very fast and on time when they said it would be delivered, can`t ask for more than than. I would recommend this site to anyone

Date of experience: July 13, 2016
California
1 review
0 helpful votes
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Great service and cute dress
August 14, 2016

I bought a floral Maxi dress to wear while on vacation. The price was great, and at a discount! The shipping was fast, and the dress arrived just as described. Thanks for the great service and cute dress

Date of experience: July 13, 2016