business logo of Rotita

RotitaReviews 10,400

rotita.com
casual, lounge, resort, swimwear womenAge 19-25, 26-45
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From the business

Rotita is your global online destination that delivers some of today’ s most exciting and edgy fashion apparel. High quality with affordable prices. Free Shipping Over $69 and 30 Days Easy Returns.


rotita.com
Hong Kong
Founded in 2009
Clothing item from RotitaFashion apparel by RotitaMerchandise from Rotita clothing lineRotita fashion product

Business Highlights

General

Year Founded: 2009
Target Gender: women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $8.99 - $12.99
Free Shipping: sometimes
Free Shipping Detail: for orders above $79

Returns

Return Policy: not free
Return Instructions: only items in their original, undamaged, unstained and unworn condition and swimsuits with hygiene liners attached can be returned or exchanged
Return Cost: label fee

Sustainability

Recycling Program: no

Product

Style: casual, lounge, resort, swimwear
Body Fit: regular, plus size
Available Sizes: Women's (XS, S, M, L, XL, XXL, 3XL, 4XL, 5XL, 1X, 2X, 3X)

Customer Service

Support Channels: chat, contact form

Payment Options

Payment Methods: card payments, financing, PayPal, Google Pay
Buy Now Pay Later: Klarna

Membership Programs

Rewards Program: TopCashback

How would you rate Rotita?
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Rotita Reviews Summary

The company enjoys a strong reputation for high-quality products, with many customers praising the craftsmanship, precise sizing, and stylish designs that cater to a diverse range of body types. The ease of the ordering and return processes further enhances customer satisfaction, fostering loyalty among shoppers. However, concerns regarding shipping times and costs have been noted, with some customers expressing disappointment over delays and the expense exceeding product prices. Overall, the company demonstrates a commitment to customer happiness, balancing quality offerings with a responsive service approach despite logistical challenges.

This summary is generated by AI, based on text from customer reviews

service
1,463
value
1,406
shipping
1,419
returns
1,306
quality
1,393
This company does not typically respond to reviews
California
1 review
0 helpful votes
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I loved it very much
August 21, 2016

I loved it very much. I was confused to found gift for my cousin but rotita give me super collection of some new dresses. I bought a dress for her from it and surely come again for me. Highly recommended.

Date of experience: July 20, 2016
California
1 review
0 helpful votes
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Will continue to purchase
August 21, 2016

I would like to extend my gratitude for the fast service and quality of clothing received. Great service I see ever my life. I will continue to purchase from this rotita.com

Date of experience: July 20, 2016
California
1 review
0 helpful votes
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Satisfy with the quality
August 21, 2016

I ordered 2 tops and got those right on time and the quality was standard. I heard about them from my friend he is using them for 9 months now and he also don't have any negative issues about them

Date of experience: July 20, 2016
Washington
1 review
0 helpful votes
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The product arrived on time
August 21, 2016

I bought a Necklaces from rotita.com and this guys are rally awesome. They delivered the product just in time and the product is so beautiful.

Date of experience: July 20, 2016
Washington
1 review
0 helpful votes
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Very happy for the shopping
August 21, 2016

I ordered the black short sleeve body-con dress. I really love this site ordering systems and also the shipping policy, all of which were shipped quickly and got here when they were expected.

Date of experience: July 20, 2016
Washington
1 review
0 helpful votes
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Will buy again
August 21, 2016

This is my first time ordering from rotita.com, but it will not be my last! I ordered a dress and boy was I blown away when I received it. Just as advertised, the quality is just what I was expecting. Ordering and shipping was hassle free, I'm looking forward to my next order!

Date of experience: July 20, 2016
Washington
1 review
0 helpful votes
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A variety of women items
August 21, 2016

They had a variety of women clothing and accessories to choose from. I decided to go with jewelry, since I have pretty good taste in that area. They had some really nice stuff and it was hard to choose from. Eventually I selected what I wanted and the price was affordable

Date of experience: July 20, 2016
Washington
1 review
0 helpful votes
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Good quality
August 21, 2016

I ordered two T shirts from rotita and they came in great condition and looked exactly as advertised. The shipping was a bit slow and the sizing was a bit off but other than that shopping by rotita was a great experience! Wonderful costumer service!

Date of experience: July 20, 2016
Washington
1 review
0 helpful votes
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Quick service
August 20, 2016

I have been buying products with this merchant since longtime I am never disappointed by their services. They have excellent customer support and undoubtedly the best delivery service. They have variety of products, from which you can select. Highly recommended

Date of experience: July 19, 2016
Washington
1 review
0 helpful votes
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Quick service
August 20, 2016

I have been buying products with this merchant since longtime I am never disappointed by their services. They have excellent customer support and undoubtedly the best delivery service. They have variety of products, from which you can select. Highly recommended

Date of experience: July 19, 2016
Washington
1 review
0 helpful votes
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Excited to trade.
August 20, 2016

Gold trading academy has a genuine source of information on how to trade effectively. Im learning their system and its making me excited to trade.

Date of experience: July 19, 2016
Texas
1 review
0 helpful votes
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Quality clothing
August 20, 2016

I am super impressed with the dress that I purchased from Rotita. They make is so easy to shop for quality products online and I'm so grateful I found them. I just placed an order for some really cute earrings too that I can hardly wait to get. Hopefully it arrives as quickly as my dress did. I really enjoy this brand an will come back

Date of experience: July 19, 2016
Maine
1 review
0 helpful votes
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Very happy with my purchase
August 20, 2016

I have recently bought a t-shirt for my girlfriend.It is very stylish and gorgeous. Cloth quality is very good and the price is also very reasonable. Delivered on time.

Date of experience: July 19, 2016
Maine
1 review
0 helpful votes
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Thanks for the great service
August 20, 2016

I bought a floral Maxi dress to wear while on vacation. The price was great, and at a discount! The shipping was fast, and the dress arrived just as described. Thanks for the great service and cute dress!

Date of experience: July 19, 2016
Maine
1 review
0 helpful votes
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Thanks for the great service
August 20, 2016

I bought a floral Maxi dress to wear while on vacation. The price was great, and at a discount! The shipping was fast, and the dress arrived just as described. Thanks for the great service and cute dress!

Date of experience: July 19, 2016
California
1 review
0 helpful votes
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Want to buy from here again
August 20, 2016

I loved the dress a lot. I ordered a dress to surprise my younger sister. I was elated as my sis loved the dress. The dress was quite adorable and fitting was perfect. The delivery of the order was in time and I am happy with the service.

Date of experience: July 19, 2016
California
1 review
0 helpful votes
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Great
August 20, 2016

Amazing products and quality for really low price. People who work with answering questions are very kind and professional. Love this site will be ordering more stuffs. Fast shipping. Thank you

Date of experience: July 19, 2016
Washington
1 review
0 helpful votes
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My girlfriend loved it
August 20, 2016

If you want to have the latest in fashion and get it with the best materials, then rotita is for you. I purchased some costume jewelry from rotita.com for my girlfriend and I was really happy with the quality. My girlfriend loved it

Date of experience: July 19, 2016
Florida
1 review
5 helpful votes
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I ordered 2 items from this company and they are to small. They dont tell you that the size scale is compared to "asian women" as the representative told me in an email. They do not want to tell you the price of shipping for returns instead say they can give you back 15% of what you paid or suggest to give as a gift to someone. I wouldn't advise anyone to purchase anything off this website!

Rotita attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: July 19, 2016
California
1 review
6 helpful votes
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Worse company ever!
July 21, 2016

Worse company ever! Their x large is actually a small and the material is cheap and looks nothing like the pictures in the catalogue. When I asked for a refund, they send me various messages discouraging me from sending the merchandize back, the worse was their return policy
Here are the return instructions if you want to do a return:
1. You can only return through post office and you need pay the postage yourself
2. When we receive the item we will issue a 60% refund
3. You need put your order number on the package
4. Return address is: Fang En (Tel: *******9903)
Room3206, #999 Ningqiao Road, Pudong, Shanghai, *******, China

60% of the actual price and I have to pay return postage!

Rotita attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: July 19, 2016