business logo of Rotita

RotitaReviews 10,400

rotita.com
casual, lounge, resort, swimwear womenAge 19-25, 26-45
Write a Review

From the business

Rotita is your global online destination that delivers some of today’ s most exciting and edgy fashion apparel. High quality with affordable prices. Free Shipping Over $69 and 30 Days Easy Returns.


rotita.com
Hong Kong
Founded in 2009
Clothing item from RotitaFashion apparel by RotitaMerchandise from Rotita clothing lineRotita fashion product

Business Highlights

General

Year Founded: 2009
Target Gender: women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $8.99 - $12.99
Free Shipping: sometimes
Free Shipping Detail: for orders above $79

Returns

Return Policy: not free
Return Instructions: only items in their original, undamaged, unstained and unworn condition and swimsuits with hygiene liners attached can be returned or exchanged
Return Cost: label fee

Sustainability

Recycling Program: no

Product

Style: casual, lounge, resort, swimwear
Body Fit: regular, plus size
Available Sizes: Women's (XS, S, M, L, XL, XXL, 3XL, 4XL, 5XL, 1X, 2X, 3X)

Customer Service

Support Channels: chat, contact form

Payment Options

Payment Methods: card payments, financing, PayPal, Google Pay
Buy Now Pay Later: Klarna

Membership Programs

Rewards Program: TopCashback

How would you rate Rotita?
grey star
grey star
grey star
grey star
grey star

Rotita Reviews Summary

The company enjoys a strong reputation for high-quality products, with many customers praising the craftsmanship, precise sizing, and stylish designs that cater to a diverse range of body types. The ease of the ordering and return processes further enhances customer satisfaction, fostering loyalty among shoppers. However, concerns regarding shipping times and costs have been noted, with some customers expressing disappointment over delays and the expense exceeding product prices. Overall, the company demonstrates a commitment to customer happiness, balancing quality offerings with a responsive service approach despite logistical challenges.

This summary is generated by AI, based on text from customer reviews

service
1,463
value
1,406
shipping
1,419
returns
1,306
quality
1,393
This company does not typically respond to reviews
Singapore
1 review
0 helpful votes
Follow Erika l.
Unfollow Erika l.
Send Message
Share Review
Report Review

Love this tunic!
August 28, 2016

Love this tunic! I have it in several colors and it looks great with leggings or jeans. I'm 5'4 and athletic build and I ordered a small and it fits perfectly

Date of experience: July 27, 2016
Singapore
1 review
0 helpful votes
Follow Carol V.
Unfollow Carol V.
Send Message
Share Review
Report Review

Gorgeous dress
August 28, 2016

This purchase is so beautiful! I actually didn't think it would fit right on me because it would be too tight but holy smokes. It is such a gorgeous dress! Perfect for a wedding and it fits really well and i got the white color so i was worried that it would be see through but it's not!

Date of experience: July 27, 2016
Singapore
1 review
0 helpful votes
Follow Cynthia b.
Unfollow Cynthia b.
Send Message
Share Review
Report Review

Cute and comfortable
August 28, 2016

I love this so much! It's very cute and comfortable. I love wearing this with my cowboy boots. Ordered in extra large because i wanted a longer length and for it to not be too tight around the bust area.

Date of experience: July 27, 2016
Singapore
1 review
0 helpful votes
Follow robert G.
Unfollow robert G.
Send Message
Share Review
Report Review

The cutest summer dress
August 28, 2016

I think this is the cutest clothe I buy from rotita.com! It also has a high neckline, so with a cardigan, it can be worn relatively professionally. I wear it under my white coat for clinicals, and always get lots of compliments.

Date of experience: July 27, 2016
Missouri
2 reviews
10 helpful votes
Follow Suellen S.
Unfollow Suellen S.
Send Message
Share Review
Report Review

PLEASE PLEASE PLEASE DO NOT BUY FROM THIS COMPANY. Rotita continues to make inadequate offers on the complete JUNK they sent. As I sit here reading the responses they've made to others about sizing I become furious all over again. First of all, the company does NOT tell you the sizes are based on sizing for China and second, when you complain about sizing they phrase the response to give the perception the company thinks the consumer should feel bad for not being of oriental descent. They asked me if I had referred to their sizing chart which I had. I can tell you I've ordered from all kinds of companies around the world and I've never had an issue with returning clothing that did not fit for whatever reason. Their product is junk regardless of fit.

Rotita attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: July 25, 2016
Washington
1 review
0 helpful votes
Follow Lori A.
Unfollow Lori A.
Send Message
Share Review
Report Review

Very durable to wear
August 26, 2016

I buy it after my friend tells me about the website. I've already worn it twice and it's just super cute and fun. The floral pattern looks even prettier in person! Highly recommend this to everyone!

Date of experience: July 25, 2016
Kentucky
1 review
8 helpful votes
Follow valerie d.
Unfollow valerie d.
Send Message
Share Review
Report Review

If there is anything wrong with the item, they will not accept returns. I purchased a top and it was defective. They were unwilling to refund my money (even after sending pictures of the top) and would not accept any returns.

Rotita attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: July 25, 2016
New Zealand
1 review
6 helpful votes
Follow Emma D.
Unfollow Emma D.
Send Message
Share Review
Report Review

I was excited at receiving my first order but unfortunately the sizing is inconsistent (a LARGE could be anything from MEDIUM to X-LARGE).

While Rotita's website says they will refund... they don't. On the day of receiving my order is a variety of sizes, I contacted Rotita but they would not provide a shipping address - in spite of repeated requests - so that I could return the unused goods. I did everything according to their website as well as the paperwork that came with my order. Rotita advised me to "give the wrong sizes away."

Never again.

Rotita attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: July 24, 2016
GB
1 review
0 helpful votes
Follow Karoline F.
Unfollow Karoline F.
Send Message
Share Review
Report Review

Wonderful Customer Servive
August 23, 2016

My experience in Rotita.com was wonderful. Although, the shipping does take a little longer due to the service being International, it's not that big of a deal! Overall, the merchandise I received was what was described on their website and quality was good. Nevertheless, rotita was great with communicating when the order was ready to be shipped out (they sent tracking infomation of each package). I truly look forward to purchasing more clothing from them.

Date of experience: July 22, 2016
Singapore
1 review
0 helpful votes
Follow imade H.
Unfollow imade H.
Send Message
Share Review
Report Review

Would recommend rotita 100%. Everything is reasonably priced and shipped wonderfully fast. Everything meets my expectations and was true to size and how it looked in the pictures. Quality cloth was used in all of my clothing orders, and they look as great as the first day I worn them. Will continue buying from them.

Date of experience: July 22, 2016
Singapore
1 review
0 helpful votes
Follow pascale L.
Unfollow pascale L.
Send Message
Share Review
Report Review

What amazingly fast service
August 23, 2016

What amazingly fast service from rotita.com! The dress came on time, was just what I expected, and my wife loved the look. If you're looking for great service, great prices, fast delivery, and the trendiest fashion,

Date of experience: July 22, 2016
Singapore
1 review
0 helpful votes
Follow Grant r.
Unfollow Grant r.
Send Message
Share Review
Report Review

Fashionable dresses
August 23, 2016

I ordered some fashionable dresses for my daughter.The dresses reached me very soon. My daughter became very elated at the very first sight of them. They were so nice in design and stylish. The dresses were just like my order.

Date of experience: July 22, 2016
Canada
1 review
0 helpful votes
Follow Sebastian W.
Unfollow Sebastian W.
Send Message
Share Review
Report Review

The customer server is helpful
August 23, 2016

The customer server is helpful and they deliver your product on time this is my third time shopping on this site and i will recommend them to any one who is looking for good quality products on low cost.

Date of experience: July 22, 2016
Spain
1 review
0 helpful votes
Follow Frau M.
Unfollow Frau M.
Send Message
Share Review
Report Review

Fit exactly as the picture described
August 23, 2016

Am 5'10 with a 32-33 inch waist and usually wear a 10-12 dress size. I was unsure of the size to get because of the reviews, but I got the XXL because that's what I would usually wear. I was surprised by how well this skirt was made.

Date of experience: July 22, 2016
GB
1 review
0 helpful votes
Follow pascale L.
Unfollow pascale L.
Send Message
Share Review
Report Review

Fit exactly as the picture described
August 23, 2016

I am 5'10 with a 32-33 inch waist and usually wear a 10-12 dress size. I was unsure of the size to get because of the reviews, but I got the XXL because that's what I would usually wear. I was surprised by how well this skirt was made.

Date of experience: July 22, 2016
GB
1 review
0 helpful votes
Follow Karoline o.
Unfollow Karoline o.
Send Message
Share Review
Report Review

LOVE LOVE LOVE
August 23, 2016

I am so incredibly ecstatic to have discovered Rotita.com. From their astonishingly low low prices, to their vast and extensive variety of products, which are always readily available to everyone with an internet connection; they have cornered the market for online stores. They have most definitely become my new favorite online site for purchasing everything from. I am so grateful to have found Rotita.com I absolutely love this site!

Date of experience: July 22, 2016
Georgia
1 review
7 helpful votes
Follow Antionette M.
Unfollow Antionette M.
Send Message
Share Review
Report Review

Scam
July 23, 2016

My clothes I never received and the won't refund my money

Rotita attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: July 21, 2016
Australia
1 review
4 helpful votes
Follow Janaree p.
Unfollow Janaree p.
Send Message
Share Review
Report Review

This is a scam! Items are different from pictures shown, material is disgusting, sizes are extremely misleading and small. They will not let you return item unless you pay for postage to China and then only offer to refund 60%. This is after numerous emails of them telling me to gift item to a friend or re sell it myself! It is a total scam I don't know how this company gets away with it

Rotita attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: July 21, 2016
GB
1 review
4 helpful votes
Follow Ms S.
Unfollow Ms S.
Send Message
Share Review
Report Review

Rip off rubbish
July 23, 2016

Please read all the negative reviews and ignore the positive ones which I am convinced are written by the company. You will be ripped off fobbed off and robbed. Should be banned.

Rotita attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: July 21, 2016
North Carolina
2 reviews
17 helpful votes
Follow Thangee G.
Unfollow Thangee G.
Send Message
Share Review
Report Review

STAY AWAY
July 23, 2016

THIS IS THE WORST BUY I HAVE EVER MADE! SAVE YOUR MONEY! I ordered a white jumper for an all white party. Got it and its not white its cream and very thin, Almost like a swimsuit cover. I wear a large and thought I would get it a size up to have a lose fit. Honey I can even get the darn thing on. This piece of ****! Please save you money go somewhere else. I just wish I had read the reviews before ordering. Never agan

Rotita attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: July 21, 2016