I paid for 2 day shipping on November 1st I didn't get my order in till November 18th the dresses were ordered three sizes larger than I normally wear but they don't fit the arms of the dresses are too small the fabric of the material and the pictures are misleading the quality is not as great as they make it look in the pictures I'm angry with myself because I feel like I kind of promoted slave labor I'm sure the women Men Who Built these dresses work really hard but they're just very poorly made there was a hole in one of the pockets of the dresses... if you can do all the research you can on this company before you place an order and if at all possible no shade on China but please shop American that's the best way to go because you'll get the quality that you're looking for and we have laws that kind of protect us from people saying one thing and then doing something completely different

I really want to give 0 star for this company. I seriously warn anyone NOT to buy through this website (www.rotita.com) since it is a hoax.
I bought a dress which arrived not the same as shown in the picture, the bottom is far different. It is in poor quality, seeing-through, and no material labeling and washing guild attached to it. It looks much worse than your oldest pajama. It is a piece of CRAP! The size is very weird; the size guide is completely non-sense. I tried this site since they say free shipping and free return for new users. Unfortunately, they are cheating! They offered 30% refund and suggested me donate or gift it to friends, or I get 60% refund and pay for shipping back China. They are ripping off customers by penalizing them as being their customers. I guess they are making money this way, so don't buy anything on this site! You will be completely pissed by the product and service! So stay FAR away!

I ordered a dress from here. When the dress came it was nothing at all like the pictures infact was a jumper and not a dress. The material is cheap and nasty rubbish and the quality of the workmanship is even worse. The garment came with holes in and a full hem dropping down. The company are offering a 20% refund or a 60% refund if I return it and I have to pay shipping and import tax. Disgusting when the item is faulty. You would be better off to burn your wad of £5 notes on the fire than buy anything at all from here!

I ordered 3 items off of Rotita. My payment went through and afterwards I received an email that one was out of stock and that I had a credit in the store. I checked and it was there, but didn't really find anything else I wanted so didn't use it right away.

My items arrived and one was the correct size, the other is child sized. If we hemmed the sleeves it would fit my 4 yr old niece. I ordered a women's XL, so there is quite a disparity. I have been going back and forth with the company for a week with them telling me that it's not worth it to return it and refusing even half of a refund. This is by far the worst customer service, and the quality of the products is shoddy even if you get the right size. Don't waste your time or money

I bought two shirts. The shirts didn't fit properly... poor design. Buttons partially down the front that ended in the middle of my breast, totally unflattering. I asked customer service for return authorization.

First they tell me to send a picture of the shirt on me. Seriously? Rotita is going to tell me if the shirt looks ok on me?

I say no, I want to return the shirts.

They say "sorry for that trouble to you
You can send back, but you need to pay for the shipping fee back if return, which is expensive, because its returned to China. I think it is not worthy and troublesome. So we suggest you keep the order, and if you really cannot wear it, you can sell it online or send it to someone as a gift. If you trust me, I can apply some compensation for u to make up your loss, do you agree?"

Heck NO, I do not agree. Instead of agreeing to accept the return, they tell me TO SELL THEM OR GIVE TO A FRIEND!

Live and learn. Maybe Trump will put a huge tarriff on overseas companies and then they won't have to worry about issuing refunds.

Love the look and the quality of corset, although the size was waaaay to shall. I even followed their size chart. Size S cross references a 35" bust. Considering I'm a 34", I figured this would be perfect. NOT! =0( I advised them of this and they asked me if I had measured myself and if I had somebody I could give it to. I'm in the midst of trying to have them refund me my $ and pay for returning the item. Today I let them know that I would buy another one ( bigger size) and I would spread a word about them if they came thru with my requests. Haven't heard back yet, but I'll keep U guys posted.

One star was required! They should have negative stars for this one! Size accuracy, quality of garments and customer service are all seriously lacking! Their size chart states that an XL is 42" bust. That is not true it is more like 36". I ordered 4 dresses none of which I can wear. The fabric on one is a very cheap cotton, although it looked nice enough for the office online. On another the fabric belt arrived with a tear in it. I was supposed to have next day shipping; it took over a week for my stuff to ship. This company is a total waste of time and money. Do not buy from them or you will be disappointed!

This firm should not be allowed to trade. I have wasted £30 on a jacket which arrived finally after numerous emails to them. The jacket came bundled in a small plastic pouch and resembled a floor cloth. It wasn't even folded just bunched into the bag. The quality is utter rubbish and certainly not worth £30. I am not going to even attempt a refund as the hassle I have had with them I can't commit my time to them. I am putting it down to a bad online purchase but would want to warn everyone, don't deal with them.!