Stay away from THIS SCAM ROTITA.
I ordered 3 items from them and now I totally regret it. Ive had a bad experience from net shopping with another Chinese company before. Its been few years since then, so I seemed to forget all about it.

But this time I did learn that I should never buy anything from Chinese company. Well, I suppose not all the Chinese company are bad, but those 2 companies disgusted me as much as I come to feel that way.

The problem I had was a long coat. The one I ordered was XL, but it was a way too small compared to regular XL. I usually wear S or M, but I like to wear a big coat, thats why I ordered XL. The actual coat I received is like size Small (even though the tag on the coat is XL). Yes, like other reviewers say their sizes run exceptionally small.

And also it never looks like the one in the picture of their website. I spent nearly $50 for that, though, it is worth like $15-20, as the fabric is quite thin, and the length is much shorter than the picture and its collar is not as wide as its supposed to be.

So I decide to return it and contacted their customer service. They are totally useless, as they never answered to my simple question.
I tried to be patient with their idiotic response, I tried about 7 times. But all they did is keep giving me the run around.
Just now I read their last response and it was the same phrase that they kept giving me.
Im getting tired of dealing with them so I decided to stop trying, as I realized they are totally a scam.

You can trust all the bad reviews here, they are 100% right, and so is mine. And youd better not believe in the favorable reviews if you dont want to regret, thats for sure.

The only reason I am giving this company two stars is because the product I ordered exceeded my expectations from this overseas company. The only I have with this company is that it took three months to receive my product. When I notified the company they kept giving me the run around (prior to me receiving my product).
They kept offering me a discount on a product I never received. I am glad I have Paypal because your always protected by them. But I received the product and will probably not take the chance ordering with them again.

I ordered and paid for a dress advertised by this company on Facebook. It was some time ago and has not yet arrived even taking into account the delays caused by the Chinese new year. They tell me I have a 'ticket pending' but I have to repeat the order number. Surely they have it already? Stay away from this site, it is a complete scam. Facebook should not host these ads from Chinese dress companies without much stricter vetting.

How I wish that I had looked at these reviews before I sent my cash. The dress that arrived was not the size that I ordered as evidenced by the label and was therefore too small. The company should therefore pay for the return but I have spent all day trying to get even a return address from them, The invoice on the front of the packet shows a partial address in Hong Kong but the parcel was posted in Germany. The whole thing looks very fishy and I think that I have probably lost my £20

On the 18th November, 2016 I placed an order with Rotita for a swimming costume and paid with my visa card. At the time or ordering I wrote down the order number which showed on the screen. I did not receive a confirmation email from Rotita or a receipt or invoice. When the goods had not arrived by the 12th December, 2016 I commenced emailing Rotita asking confirmation of despatch and for the Receipt/Invoice.

I have now emailed Rotita 25 times to no avail. Still have not received any paperwork, the goods or a refund.

The 18 replies I have received from Rotita are single lined replies saying:-
We will check again for you
Can you wait one more week
Can you go and look at your local post office
Could you agree to 60% refund
And finally - the last email - Do you still want to return the goods (THAT I NEVER RECEIVED!)

Almost three months and still no goods, no refund and no answer to my emails.

Received items quickly despite coming from China (which isn't clear from the website). Shoddy quality with cheap fabric- looked nothing like the website photos. Unable to open dispute on site as they make the process difficult. Finally after contacting through various mediums including Facebook (but they delete all the negative comments from their page just as they add false positive comments and reviews) I received a reply. They refused full trying offering me a measly 15% OR a return to China which would cost as much as the items! Unhelpful and dishonest. I managed to get full refund from Paypal thankfully! Don't buy from this moronic company.

Like many of the customers, I ordered 2 dresses, one which was listed as "knee length" on the website, and one which was shorter, and I planned to wear with leggings. When they arrived (over a month later) the knee length one was not even long enough to cover my butt, and the shorter one had a broken zipper. I contacted customer service and were of no help. After 2 months of headache, I was able to recover 16 of my 48 dollars through PayPal, but now I have 2 unwearable dresses. This place is a TOTAL SCAM. Don't order from them!

Bought a dress size L (based on their size chart) for a uk 12-14. It arrived fine. Isn't terribly bad quality for something cheap. Not great though. Buttons loose etc. But would only fit someone size 8. Asked to return for a refund as it says on their site is fine, but was told in a very hard to understand reply, not to bother as it would cost me so much and take so long, so basically no, no return address given, no further responses.