PayPal retrieved my money back in Full in just one day. This is not a reputable clothing company but one that appears Fraudulent. They use China as their excuse for items to not be returned but are believed to be based in UK. Ignore the small print as company could not use this in court of law. Report them to Trading Standards immediately, more reports made about Rotita the more investigations and hopefully crackdown on these unlawfully trading.

I bought 2 swimsuits in a size larger than I wear to allow for Chinese sizing. They arrived a couple weeks AFTER my vacation and were way too small. One suit which was suppose to be XXL was a small or Xsmall. I tried to get my money back. No go. Return shipping to China is way too expensive and they don't pay return shipping. I ended up with only15% of my original purchase price after corresponding back and forth for almost two weeks. Don't do business with them. You'll be disappointed wirh the poor qualoty and sizing and out your money.

China. The sites are set up to get your money! If you paid by credit card contact your card company to get your money back. If you paid by debit card contact your bank and claim your money back via the visa chargeback scheme. You need to follow the process but you can claim your money back. Rotita, Lily doll, Shein are all the same. Check before you buy where the company is based and their contact details. Do not order from these scam sites!

I admit their clothes look beautiful in the photos. But what I bought looked terrible on me and I asked how to return. I was told I would have to send it back to CHINA and that they would "try" and give me some credit if I bought something else. There return policy basically makes it so difficult and you have to get permission first to send it back and the fact that you look terrible in it doesn't seem to a reason. Don't buy from this company.

I haven't been able to give them no stars, or I would have.
Abysmal quality - the lovely blue dress that I bought was not the thing they sent to me. It had two layers, both different colours, both different fabrics. Poor, thin, cheap, I am SO disappointed. The coat I bought from them was very little better. I don't think that the items in the pictures are the items that arrive - just a very basic approximation of them.
I could have bought better quality from my local market stall.
I was offered a full refund if I returned them with tracking information... which would cost £58.00.
YES, FIFTY EIGHT POUNDS.
If you are lucky enough to be reading this before you send off, to gain any insight - do yourself a favour.
Keep your money.

This sizing is very small and material of poor quality. It is only possible to return goods by paying postage to China, All communication is via email. I was offered 10% refund on 42.00. Eventually increased to 30% that's is £12 60. Which was offered as a credit note! I insisted on a credit to PayPal. All in all a lesson learned, I should have read these online reviews.

Using Ritita's size chart I ordered a medium coat. It took over a month to get and it was so small I couldn't even get it on. I contacted them and they said I could echange it. I had to pay postage myself which was $32. I exchanged the medium for an XL and got the second coat last week and it is the same size as the first coat. It just has XL inside instead of a M but it is the exact size as the first coat. I now have almost $100 in this coat I can not even get on. Do not throw your money away on this company!
Update: April 3. Keep in mind I have almost $100 in this $52 coat. I can return the coat at a 30% restocking fee which I can get about $36 dollars refunded on a coat I have close to $100 in. Does this sound like a good deal to anyone?