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Rotita is your global online destination that delivers some of today’ s most exciting and edgy fashion apparel. High quality with affordable prices. Free Shipping Over $69 and 30 Days Easy Returns.
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Rotita Reviews Summary
The company enjoys a strong reputation for high-quality products, with many customers praising the craftsmanship, precise sizing, and stylish designs that cater to a diverse range of body types. The ease of the ordering and return processes further enhances customer satisfaction, fostering loyalty among shoppers. However, concerns regarding shipping times and costs have been noted, with some customers expressing disappointment over delays and the expense exceeding product prices. Overall, the company demonstrates a commitment to customer happiness, balancing quality offerings with a responsive service approach despite logistical challenges.
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I also ordered a dress on 3-27-2017, paid for by PAYPAL. Still have not received it.
I just sent them the order number. I think that Facebook should check out the companies that want to advertise on Facebook, Depending on response I get from Rotita, I will contact PAYPAL...
I ordered from Rotita on 3/31/17. Did not realize company was from China. It is now 4/18/17. I have submitted a ticket with them. Took them 3 days to respond. Asked for refund, because I could not track order. They were suppose to ship in 3 or 4 days. They refused to refund stating it shipped, still cannot track order. Everything says its in preshipment. They are thieves as far as I am concerned and not trustworthy. Definitely do not order.
Seriously! Is this even a real company!
This company should be investigated! I wish I ad seen these reviews before ordering. No response to my inquiries. My credit card has been charged and no item received. I am going to dispute the charge on my credit card and try to have it refunded!
I ordered 5 tops/dresses in size 3X.
One dress arrived in that size and fitted.
4 other items were sized between 14-16 (although label stated 3X).
Refund policy is to send back to Shanghai at own expense.
Company offered 15% in compensation - I think I should have full refund in compensation for wrong size clothing.
Obviously very very poor quality control if only 1 in 5 items right sizing according to their own size chart. Sizing.
Lastly clothing not finished well. I noted on all items cotton sewing threads had not been cut or secured neatly.
Very bad service Rotitia, lift your game if you wish to stay in market and be competitive.
I don't recommend buying anything from this company. I get a very big feeling that Rotita is LilLilgal. I mean compare both of the website's format, policies, clothes, models, literally everything! I already had a bad experience with LilLilgal :/. The complaints from LilLilgal to this website are the same!
The garments do not look like the picture and returns from the US cost nearly $100 as you need to mail to China. Terrible experience. Took me a week just to get a return address
Takes forever to ship from china. I bought a swim suit and the material is very thin, the stitching is very loose and it's too small in the chest. I do not recommend this company at all!
I ordered then read the reviews and got nervous. But I got my swimsuit about 10 days later and it was just as expected from the picture. I ordered a large (figured to go up a size) and normally wear a size 4/6 and it fits great. The quality is great too. Nothing bad to say!
I ordered from them over a month ago. Still have not received item. Sent several emails and only get a response that says they are looking into the problem and it must be the manufacturer. They are still advertising the item I bought but can't deliver it? Thanks for the lesson in how to get ripped off. Now I'm wondering how many people have my credit card information.
So far they suck and I will never order from them again. I am on the verge or making a formal complaint. I ordered an outfit with shipment to be expedited and paid $15 extra to have it delivered within 3-5 business days. It has now been over a week and it just reached U.S. today. I specifically ordered this for an event this weekend. Now I have to go out and buy another outfit which I have very little time to do because I don't know if and when my shipment will arrive. They said 3-5 days... they must have meant if you live in China. So disappointed and annoyed. You can't even contact them with questions... smh
I had some issues with items ordered from Rotita.com. But their administrative staff persevered in working with me and were very polite to me at all times. Fortunately, they took care of my requests, ensuring that I was satisfied with their service.
This company is nothing but a scam. I received a blouse, labeled Large, but I estimate it's a size 2. It also smells like it's been in a damp warehouse. I emailed to get a return "ticket" and was told I'd have to pay postage to China. This is not mentioned in their return policy. This is the Chinese ripping off stupid Americans, and I am one of them. Lesson learned.
Whatever you have ordered would never arrive and I'm still debating with customer service reimbursement. They are offering to reimburse me only partially (50%).
I ordered a dress since march. We are in april now. Im still waiting for the item. There is no phone number to call to speak to someone. No identification #, no where to tract your order, nothing. They are already took out the money in my account. This is crasy, very crasy. I dont know if Rotita is a scan, dont know what to do.
My goods took 3 weeks to arrive, they were of poor quality although the colours were good.
There is a ghastly ticket system instead of emails to find out about returns
Goods have to be returned to China, costing a fortune.
Or you can keep them and have a 20% discount.
Placed order March 22 still waiting to be shipped sent complaint to company poor response directs me back to tracking ugh NEVER will I order from them again scared to see quality if it ever arrives
I am so pleased with the items I brouht from this site, the material is really soft and the price is pretty competitive. People couldn't believe how inexpensive it was when I told them!
The purchases bought from this site are fit me perfectly and I love the coverage and the color is just as it showed on line.The package came quickly and the packaging service was very good.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members