Ordered two items a day apart. The first item ordered on April 8 in the amount of $33.88 was received. Ordered second item April 9 in the amount of $35.84 not received! I want my money back in the amount of $35.84.

I am writing this review because unfortunately I purchased some items from them before I looked at their reviews. Oh how sorry I am. I recently purchased three items, after what seemed an age they arrived. They were absolutely disgusting and one was two sizes to big and one too tight. There was no returns address in the package. I then had to go online and try and get the returns address. This is the most difficult process I have ever encountered. Over the course of two weeks they came up with the most ridiculous reasons for not wanting to give me a returns address. The last one saying that due to the expense of returning the items, why didn't I just give them away to charity and they would give me 15% discount off of another order placed with them! I presevered and eventually was given an address in china. It cost me £18.60 to return the goods. Then over the course of the next couple of weeks they kept denying ever receiving the goods, denying being able to find my order number and generally the emails kept just saying the same things, asking me to send proof which I kept doing. So I contacted paypal as I had bought the items through them. Initially Rotita offered paypal a £23 refund. The goods I bought and returned cost me £73.99 so why would I accept this. Even paypal could understand that. So I refused and thankfully after nearly two months I have received my refund in full. Unfortunately I have lost the £18.60 postage plus a lot of time spent in emails.
Please see the return address for Rotita below if you are like me and they keep refusing to give you the address
Rotita
Fang En
Room 2092 #15-3 Building
999 Ningqiao Road,
Pudong District, Shanhai Municipality ******* China
Telephone number *******6409

The only valuable thing this has taught me I will never buy anything from a company I don't know without reading the reviews. Please take heed. Also go back to your credit card provider or paypal and ask them to intervene. They will help you.

Photos are not representative of products. Long delays in shipping because its coming from China. The quality of the fabric is very poor. Sizes are not true, they run extremely small.

This company is out of China. There is really NO return policy; because you have to send it back to China. The shipping would cost more than the purchased item.

After contacting this company through PayPal about my order (from April 24th) and having not had any further shipping information, I did receive an answer from them on May 18th stating; " ISC CHICAGO IL (USPS), Processed Through Facility, Your item has been processed through our facility in ISC CHICAGO IL (USPS) at 11:34 am on May 17,2017. Surprisingly enough my package arrived today.

No. 1 They are apparently a legitimate company
No. 2 It may take about a month for your package to arrive (as in my case)

My blouse, an XL is too small and the material was a bit disappointing. I will keep it and put it for sale in my next garage sale and recover some of the cost of the item
Purchase from Liligal at your own discretion. Be prepared to wait. There are "state-wide sites to buy from to avoid this confusion. All in all. It comes down to looking before you buy..

Your item will probably not look like the enhanced photo which drew you to buying it. It will not arrive with an invoice enclosed or a return address on the parcel. If the item is not suitable and you want to return it - BEST OF LUCK, Once you have found the 'returns page' you are asked questions as to why you want to return/refund. If you answer the question wrongly the application is ended. My garment was bought through Paypal so I thought I would turn to them for support, in the first instance bearing in mind I paid 100% price I was offered 4% which I refused, the second offer was 8% again refused, I offered to accept a refund minus postage to China, which by the way the Post Office quote as 1 week delivery.
Long story short - Paypal decided the garment of my choice (which was of inferior quality and did not fit well) was as LiliGal had described and closed the case.
A - Did Paypal actually have the garment to make a decision?
B - I am left with an expensive rag/duster

I had a worst ever experience with online returning process ever with Rotita.

I purchased 3 items and returned two items.
1. there was no S&H fee paid from Potita
2. They didn't return 100% refund although the products were returned less than 48 hours.
3. I returned two items, but they only refunded me 60% of one item
4. This has been taken care of still and this have been longer than 1 month now.

I will NEVER NEVER use this website ever again. Please do share with others as much as I can.

I will send this info anyone who is willing to hear.