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From the business
Rotita is your global online destination that delivers some of today’ s most exciting and edgy fashion apparel. High quality with affordable prices. Free Shipping Over $69 and 30 Days Easy Returns.
Business Highlights
General
Shipping
Returns
Sustainability
Product
Customer Service
Payment Options
Membership Programs
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Rotita Reviews Summary
The company enjoys a strong reputation for high-quality products, with many customers praising the craftsmanship, precise sizing, and stylish designs that cater to a diverse range of body types. The ease of the ordering and return processes further enhances customer satisfaction, fostering loyalty among shoppers. However, concerns regarding shipping times and costs have been noted, with some customers expressing disappointment over delays and the expense exceeding product prices. Overall, the company demonstrates a commitment to customer happiness, balancing quality offerings with a responsive service approach despite logistical challenges.
This summary is generated by AI, based on text from customer reviews
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Poor quality dress arrived AND with a hole in it and not on just a seam, but in the main body of the dress! Rotita offered a rubbish £10 refund. Either that or return dress to China at a cost of about £10 postage which I would have to pay!
Once bitten as they say, so will NEVER use them again.
I put an order with this company on May 1 and today in June 10 and still have not received the merchandise. I have put tickets with the company and no email has come back with any responce. I will never buy anything with this company. I will like my money back but their's not way of communicating with the company.
Hello
I have checked your order is undelivered in your local post office, could you go to there to check; if you still can not find out the order, pls connect our customer service and we can issue the refund for u, thanks
LILIGAL IS A RIP OFF -- like everyone else I paid for a swimsuit and never got it. Liligal does not recognize my e-mail -- Oh, they accepted my payment tho, RIP OFF
Order placed, money taken and no item received. Unable to contact company rubbish email system whereby you have to submit a ticket, which then tells me it does not recognise my email address. WISH I"D READ REVIEWS BEFORE ORDERING!
... and have you noticed that all their replies to complaints are identical wording. Simply an automated reply that does not address the individual issue and is written in such poor English that it makes no sense either!
Hello
We have checked your order has been delivered, if you have any problem about your order, pls connect our customer service to solve
Best regards
Still waiting on my order, cannot call them (line is busy) or even submit a ticket, but sure did take my payment of the top I ordered the very next day. Karma will get you! Watch your back! Our great lord Jesus knows who you are.
One of my colleagues recommended this site to me one day. It's really a great online shop! I found several products cheaper than I found on the retail site. The color and quality far exceeded my expectations, considering the reasonable price and top-ranking products. Thanks!
This online fashion store has a lot of nice items that I want to buy, I would like to give it thumbs up. I ordered three items and both of them fitted me very well. The products are exactly true to the pictures. They will send me emails each other day where I can find good bargins of very high quality.
This fashion store is one of the best online shoping websites I have ever seen. It is easy for me to use and the size guide in this site is a really big help! And there are excellent range of products sold on this website. I can buy different styles of clothes from Rotita.
I have brought two casual dresses from Rotita for my mother and have leaved a deep impression on this site.The high-quality material and fashionabe design make my mother look smart. Muck thanks and highly recommended! Worth the wait in delivery time!
Highly recommended! Rotita is the only online fashion site that I trust to buy my clothes. Free shipping worldwide and they always have specific measurement for each item. Good quality and you can't beat the price! I believe you will love this site too.
Rotita is a competitive online fashion store.The sizes are always correct and swimwears I bought from this site are of good quality. Value for money and look stunning! As the weather gets hotter and hotter, I will buy more swimwear from here. I trust this online fashion site very much.
It took only 2 weeks and I have new swimwear, really good speed and quality of the material! Thanks for quick delivery. For me it's very good. Style are nice and pretty. I'm pleased with the purchase.
I have been buying clothes from this store latelly and i love it! Great prices, good quality and diferent styles that you cant find in a regular store... sizes are acuratte of the description! I really recomend to buy in this store.
I made a lot of orders with them and I all recieved them at the right time and with the complete items.It was everything I hoped it would be! I am very happy of the items I ordered the quality of the materials are good. Very positive experience!
I ordered a few things and was surprised and happy because all of the highest quality at low price. Service is excellent! They respond to my questions and my worries about the orders, if one item did not arrived to me they will refund me or they will sent it again!
They keep your money, and will not send the product you bought. I bought my product last month, and they tell you it will be 6-10 business days but you never get the product. Then when you submit a ticket, they do not fully respond. They say, "Unpaid," but they have taken your money proven by your bank statement.
Hello
Thanks for your feedback, and i have checked your order, it is unpaid, do you have another order number? And we will check it again for u
Tunic I ordered didn't fit, sizes are not at all reliable, cannot contact anyone to get instructions for return of item, will never use them again
Dear customs,
We apologize for the inconvenience.
There is a size chart for each item under the product information. So please make sure you have checked size chart and measurements before purchase.
In this way, if the size is not fit, you can return for exchange or refund. Pls log in your account on our site and submit a ticket from the after-sales service, our customer service will send you the return address and the RMA number in one working day (except weekends and holidays).
Note: Please mention that you are from sitejabber.
Best Regards
I ordered 4 items costing over $120 in April and still haven't received it.
Um finding it impossible to reach anyone to resolve the issue.
Hetes some advice I wish I had before I ordered... DONT ORDER FROM ROTITA.
Dear customer,
We are terribly sorry for the delay. And i have checked your order, your order has been returned by the shipping company, so we have applied the refund for u, pls wait about 1-3 working days to get it
Should you need further assistance, please feel free to submit a ticket to contact us.
Note: Please mention that you are from sitejabber.
Do not order from this company. You may never see your goods!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear customs,
We apologize for the inconvenience.
We have been devoting to offer good products with low price, but it maybe up to your expectation. So you could return anything you want, under the condition it's in original condition. Postal service is a good way to return, and I suppose it’s not much expensive. After we get the return package, 100% refund will be issued.
Please log in your account on our site and submit a ticket from the after-sales service, our customer service will send you the return address and the RMA number in one working day (except weekends and holidays).
Note: Please mention that you are from sitejabber.
Best Regards