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Rotita is your global online destination that delivers some of today’ s most exciting and edgy fashion apparel. High quality with affordable prices. Free Shipping Over $69 and 30 Days Easy Returns.
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Rotita Reviews Summary
The company enjoys a strong reputation for high-quality products, with many customers praising the craftsmanship, precise sizing, and stylish designs that cater to a diverse range of body types. The ease of the ordering and return processes further enhances customer satisfaction, fostering loyalty among shoppers. However, concerns regarding shipping times and costs have been noted, with some customers expressing disappointment over delays and the expense exceeding product prices. Overall, the company demonstrates a commitment to customer happiness, balancing quality offerings with a responsive service approach despite logistical challenges.
This summary is generated by AI, based on text from customer reviews
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Purchase a pair of pants and top. No conformation email so ordered again! Item came way too smal. Sizing wrong. And you can not for the love of god send items back. They even block you on fb!
Don't waste your money!
After a wait of weeks finally received the swimsuit I ordered.
Only for it to be nowhere near the size stated AND for it to be stained.
After numerous emails and despite being promised that they would refund the return carriage costs they now say their 'terms & conditions' state that buyer pays return carriage costs-even though the swimsuit was unwearable.
Paypal can only help so far as refunding the original cost but am still out of pocket by over £8.
DO NOT order from this website as the only thing more shoddy than the goods is the after sales service!
Love love love the outfits from this site! This is the only online site I trust to buy my clothes. Took a while to get items, but really cute! Free shipping and they always have specific measurement for each item. Good quality and you can't beat the price! Would definitely recommend!
I absolutely loved everything I ordered! I just placed an order maybe a week and a half ago, and received my package yesterday. The clothing details and model information should help you decipher the size clothing you should order. If you just read, you should be all good. Thanks Rotita! I will be ordering from you guys again!
I love love love this site. This is my first online shopping. I ordered 7 dresses and I loved it. The clothes on it are very cute and unique I am so glad I found it. Very inexpensive and good quality and the sizes are true to size! Customer service were very helpful and professional. Thank you :)
I actually had a great experience with this site. Everything was exactly as I ordered. The clothes are really pretty and just as they look on the pictures! It also came in the perfect size, and it only took a week to arrive! Loved all my pieces! All in all I was impressed!
I made my first purchase right before Mother's day... I saw the product online and was able to use several coupons to get it even cheaper! I used the pick up in store option and it was a breeze! Will definitely order from the site again. I especially love the dresses they are so nice. As if they have everything you can dream of.
Rotita is a website where you can buy women's clothes, shoes, and accessories. The site is well organized and easy to navigate through. Their customer service is very competent. I had to contact them about an order and the issue was resolved in an effective and timely manner. Really nice website for woman.
"I got great clothes there! I really like Rotita. I have found some really cute clothes on this site. I didn't have any problems receiving my orders.My last order from Rotita went well, but the clothes themselves seemed to be more cheaply made and the fit wasn't quite right. The good news is that my mother doesn't seem to care as much as I did, so she was able to gain a couple of blouses for her wardrobe.
"
"You can find some something you like here, I being a faithful customer of Rotita for more than 3 years, Clothes are perfect fit for me and my age! One of my faves for fashion. Great prices; great quality! Is consistent on quality and fit. I find it hard to buy clothes online but Rotita is great for petite sizes that might be a little curvy as well."
"Elegant dresses, customer service helped me find current trends in my petite sizes, then ordered other tops I wanted. Also found perfect dress for my daughter in Chicago--- wrapped and ready to give as birthday gift. We always find the best fitting current trends here. Thanks! I will always love their lines...
"
I love Rotita clothing. It's quality and online shopping is way more productive than in-store shopping here in Little Rock, AR. For petites. They simply don't have enough to my liking. They've even told me to go online for a better selection of petites.The store is nice, and the staff has always been courteous and helpful. Love online best. Good sales.
They charged my card before it ever shipped. Then, it said it shipped but the item had not left the facility. So, I sent a message and lo and behold, it finally shipped from the facility. I believe they were going to take my money and not ship the item. Also, after I got on them about shipping the item, it stated that it would arrive by a certain date, and of course, it did not. I did not realize also they are shipping from overseas (dumb me). Buyer beware. I am trying to get a prepaid shipping label to send the item back and get a full refund. I'll update, if that ever happens.
BEWARE shoppers: the online women's clothing shop LILIGAL is the new name for what used to be LULUGAL. Please read the hundreds of negative reviews for Lulugal before you buy from Liligal! This is a China based operation that posts false reviews and sells undersized, junky clothing. When you try to return it they offer you credit toward more clothing. If you insist on returning they tell you that you will have to send it to China on your own dollar and only get a fraction of your money back! Don't fall for the cute pics, this company is a scam and should be put out of business!
Got 2 swim suits that were suppose to be plus sized the both came in as size 8 s and when i tried to return them all i got was a big runaround no packing slip no return labels nothing but products that were awful and cheaply made and the wrong size
Don't try to call either theres no place to call
I threw them in the garbage where they belonged
I ordered two dresses from them, which looked totally different when I received them. Not to mention the size (chart) that they offered is way off. I paid them on PayPal and have officially filed a claim with them and have been communicating, but to no avail. They had me send the dresses to an address in Hyattsville, MD to a Dingchang Deng, and it was not accepted, and is being returned to me after spending $15+ on Fed Ex. They are BS and still owe me $70.91. A scam for sure.
Size way too small for size marked. Cannot find any way to return. Says my order # is incorrect and shows no record of my purchase in my Rotita account. Do not order from this company
Dear customs,
We apologize for the inconvenience.
There is a size chart for each item under the product information. So please make sure you have checked size chart and measurements before purchase.
In this way, if the size is not fit, you can return for exchange or refund. Pls log in your account on our site and submit a ticket from the after-sales service, our customer service will send you the return address and the RMA number in one working day (except weekends and holidays).
Note: Please mention that you are from sitejabber.
Best Regards
Ordered a dress and a blouse. The dress was ordered in a size XXL - it came in a size that would fit a child - the sizing is NOT american sizes. Tried to find out how to return the items. When I logged on and was attempting to create a "ticket" to return the item I was logged out and when I went back to the site it gives me an "access forbidden" I cannot even get to the site to find an address. DO NOT ORDER FROM THIS COMPANY. There are more reputable places to order from! I have definitely learned my lesson!
Dear customs,
We apologize for the inconvenience.
There is a size chart for each item under the product information. So please make sure you have checked size chart and measurements before purchase.
In this way, if the size is not fit, you can return for exchange or refund. Pls log in your account on our site and submit a ticket from the after-sales service, our customer service will send you the return address and the RMA number in one working day (except weekends and holidays).
Note: Please mention that you are from sitejabber.
Best Regards
This is crazy! These blouses and swim suit are for people with NO bust. The swimsuit I order was too large but the top was like a pastie didn't even attempt to cover anything. I am having a difficult time returning them. Totally a rip off.
Dear customs,
We apologize for the inconvenience.
There is a size chart for each item under the product information. So please make sure you have checked size chart and measurements before purchase.
In this way, if the size is not fit, you can return for exchange or refund. Pls log in your account on our site and submit a ticket from the after-sales service, our customer service will send you the return address and the RMA number in one working day (except weekends and holidays).
Note: Please mention that you are from sitejabber.
Best Regards
I ordered two bathing suits. If I hadn't paid via paypal I would've received NO receipt! After 3 weeks i recd no email and no product. Inquired via paypal and they provided tracking #. I finally recd one bathing suit. Inquired twice about the second one and recd no response after a month, escalated to paypal. Cute bathing suits, good prices - but order at your own risk...
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear customs,
We apologize for the inconvenience.
We have been devoting to offer good products with low price, but it maybe up to your expectation. So you could return anything you want, under the condition it's in original condition. Postal service is a good way to return, and I suppose it’s not much expensive. After we get the return package, 100% refund will be issued.
Please log in your account on our site and submit a ticket from the after-sales service, our customer service will send you the return address and the RMA number in one working day (except weekends and holidays).
Note: Please mention that you are from sitejabber.
Best Regards