business logo of Rotita

RotitaReviews 10,405

rotita.com
casual, lounge, resort, swimwear womenAge 19-25, 26-45
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From the business

Rotita is your global online destination that delivers some of today’ s most exciting and edgy fashion apparel. High quality with affordable prices. Free Shipping Over $69 and 30 Days Easy Returns.


rotita.com
Hong Kong
Founded in 2009
Clothing item from RotitaFashion apparel by RotitaMerchandise from Rotita clothing lineRotita fashion product

Business Highlights

General

Year Founded: 2009
Target Gender: women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $8.99 - $12.99
Free Shipping: sometimes
Free Shipping Detail: for orders above $79

Returns

Return Policy: not free
Return Instructions: only items in their original, undamaged, unstained and unworn condition and swimsuits with hygiene liners attached can be returned or exchanged
Return Cost: label fee

Sustainability

Recycling Program: no

Product

Style: casual, lounge, resort, swimwear
Body Fit: regular, plus size
Available Sizes: Women's (XS, S, M, L, XL, XXL, 3XL, 4XL, 5XL, 1X, 2X, 3X)

Customer Service

Support Channels: chat, contact form

Payment Options

Payment Methods: card payments, financing, PayPal, Google Pay
Buy Now Pay Later: Klarna

Membership Programs

Rewards Program: TopCashback

How would you rate Rotita?
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Rotita Reviews Summary

The company enjoys a strong reputation for high-quality products, with many customers praising the craftsmanship, precise sizing, and stylish designs that cater to a diverse range of body types. The ease of the ordering and return processes further enhances customer satisfaction, fostering loyalty among shoppers. However, concerns regarding shipping times and costs have been noted, with some customers expressing disappointment over delays and the expense exceeding product prices. Overall, the company demonstrates a commitment to customer happiness, balancing quality offerings with a responsive service approach despite logistical challenges.

This summary is generated by AI, based on text from customer reviews

service
1,464
value
1,407
shipping
1,420
returns
1,307
quality
1,394
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We monitor reviews for authenticity

California
1 review
3 helpful votes
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I ordered a large swimsuit. But, when I tried it on, the bra part was way too small. Seems like a company would realize that one bra does not fit all. No phone number listed anywhere. Discusted.

Date of experience: June 28, 2017
California
1 review
5 helpful votes
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The worst. Should be an illegal operation in the US because it is lying to consumers. You can't return anything. Its a scam.

Date of experience: June 28, 2017
Canada
1 review
0 helpful votes
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Absolutely Great
June 28, 2017

Woah! I ordered a small amount off clothes just to make sure the site is reliable and it came in perfectly! The clothes are really pretty and just as they look on the pictures! It also came in the perfect size, and it only took a week to arrive! I'm going to order more in the future! Love it

Date of experience: June 28, 2017
Germany
1 review
1 helpful vote
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Got two shirts and a dress! Affordable great quality clothing. The quality is really good for the cheap prices (in my opinion) so far I've gotten a lot of things from this website. Everything I got looked like the picture, and arrived within two weeks. Love this website for its good prices. And the costumer service is really good.

Date of experience: June 28, 2017
Germany
1 review
1 helpful vote
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Now I'm waiting on another order that I placed this week with a couple of dresses I thought were priced great and looked great! If this is my 4th order in two months that should speak to how satisfied I am with my purchases. Everything is wrapped nice and neat and looks great when opened. I hardly leave reviews but with all the negative reviews thought I should give my input to encourage others to at least give it a try!

Date of experience: June 28, 2017
Germany
1 review
0 helpful votes
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When I need to online shop for clothes, home goods, or beauty accessories, Yesstyle is always the first place I look! Their everything is at a great value. I love shopping here because the shipping policy is generous, and although it does take a while to ship to the U.S., I think the wait is worth it. I always recommend Rotita to my friends. The only setback is that sometimes the pictures for the products are misleading so shopping carefully is important.

Date of experience: June 28, 2017
Canada
1 review
0 helpful votes
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Convenient to Buy
June 28, 2017

YesStyle is a wonderful online shopping forum for cheap prices and amazing quality. Definitely one of my favorites! It is really very convenient to shop here and there are also so many products to choose. Excellent website! It's cost efficient and great quality! Really Convenient to Buy!

Date of experience: June 28, 2017
Georgia
1 review
0 helpful votes
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I have bought many pieces of clothing from them, and all (except one) have been exactly as described and of decent quality for their price! A great place for finding different styles inexpensively.it really has generally great quality and a wide variety of products.

Date of experience: June 27, 2017
Michigan
1 review
0 helpful votes
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Great Quality!
June 28, 2017

I love shopping at Yesstyle. Their items quality are great and the price are decent. I would recommend this site to all of my friends who like to shop online! Anyway i really like big selection of comsetics and clothes. Prices are also good, i think i'll buy sth more here.

Date of experience: June 27, 2017
California
1 review
0 helpful votes
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I'm so glad I found Rotita! Their clothes are unbelievably inexpensive while still being cute and fashion forward. The site has many items to propose and the detailed photo are always a plus in xhoosing the items

Date of experience: June 27, 2017
Georgia
1 review
0 helpful votes
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I've been shopping here for 10 years now. From clothes to beauty products to accessories. All of my purchases were in good quality, cute and affordable. A lot of different products but easy to see which one you needed the most. They also have safe packages which keep your product intact. So may brands which I so love. 10-10 rating I must say.

Date of experience: June 27, 2017
Florida
1 review
0 helpful votes
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Happy customer
June 28, 2017

I'm a happy customer, Perfect customer support, The products are of very good quality, Delivery times are respected,
It is one of the only companies that can deliver in Africa without problems

Date of experience: June 27, 2017
Massachusetts
6 reviews
3 helpful votes
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Took forever to arrive. Coming from China! Cheesy material. No way of returning. Customer Setvice never answers and does not return email requests to get an RA# to return item. Plus, the cost to ship it back to China... need I say more?

Date of experience: June 27, 2017
Florida
1 review
2 helpful votes
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I tried to return items and could not. I spent $180 with them and their clothing had poor quality and did not fit at all. Attempted to return and they asked me for SKU numbers, which they did not provide and pictures. What pictures?

More Chinese BS

Date of experience: June 27, 2017
New Jersey
1 review
1 helpful vote
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Bad company
June 27, 2017

Please send my money back $77,32. I return clothes I ordered in January 2017. Paid 22$ to send back to China.

Rotita attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: June 27, 2017
Rotita R. Rotita Rep
over a year old

Dear customer,
Could you send us your order number and we will refund for u

Minnesota
1 review
8 helpful votes
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Dispute resolved quickly and fairly.
June 26, 2017
Updated review

Through PayPal, Rotita offered a refund of half of what I paid and did not request return of the merchandise. This was acceptable to me as one of the swimsuits I ordered is of sturdier fabric and fits very well. Thank you to both PayPal and Rotita for the speedy resolution.

Rotita attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: June 26, 2017

They ask you to write a "ticket" to communicate with them. You have to include the order number which they say is invalid. If you have problems with this, you're directed to "my order," which is empty and claims no orders within the last 30 days (I ordered 5/31 and received merchandise today, 6/23.) The phone number on their site does not work. Two of my items were made of transparent fabric which is different than they look on the website. I called PayPal and initiated a dispute. The representative told me that if Rotita doesn't respond within 10 days, my money will be refunded. I encourage other dissatisfied customers to contact PayPal and their credit card companies.

Date of experience: June 23, 2017
Florida
1 review
0 helpful votes
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This company is wonderful. They take care of your pre sale and post sale concerns and questions. Great quality clothing. I love shopping here! :) I have bought dresses skirts tops and bottoms. Love them! Even if this week was the fifth time I ever bought from rotita. But I totally recommend this to everyone.

Date of experience: June 26, 2017
Missouri
1 review
0 helpful votes
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Big Discount
June 26, 2017

Was surprisingly happy with this purchase! Bought it in flash sale so not much could go wrong for only $10.33, but both the material and the fit really surprised me in a positive way.It's amazing online shop.

Date of experience: June 26, 2017
Florida
1 review
0 helpful votes
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As Showed
June 26, 2017

A friend of mine told me about Rotita and I give them a try. You will also need to order a size up.The pictures on website are the same as what you receive. Color, style and material were exactly as showed. Gorgeous.

Date of experience: June 26, 2017
Colorado
1 review
0 helpful votes
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Amazing Website
June 26, 2017

Whether you want a vintage style dress, comtemporary designer dress, or one thing totally unique, you will find one that will suits your tastes and body kind.

Date of experience: June 26, 2017