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Rotita is your global online destination that delivers some of today’ s most exciting and edgy fashion apparel. High quality with affordable prices. Free Shipping Over $69 and 30 Days Easy Returns.
The company enjoys a strong reputation for high-quality products, with many customers praising the craftsmanship, precise sizing, and stylish designs that cater to a diverse range of body types. The ease of the ordering and return processes further enhances customer satisfaction, fostering loyalty among shoppers. However, concerns regarding shipping times and costs have been noted, with some customers expressing disappointment over delays and the expense exceeding product prices. Overall, the company demonstrates a commitment to customer happiness, balancing quality offerings with a responsive service approach despite logistical challenges.
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Love to browse Rotita and occasionally make a purchase. Love the store and products. Always find what I need at a great price. Shopping online is often even better than in store. Great return policy. Everything is top quality and I've never been disappointed.
Dont go anywhere else and just shop at Rotita. Quality and service are hard to beat. I have never had a problem returning and item, even online purchases and never had a problem with them replacing a defective product.
First, these suits run really really small. I ordered up and still didn't come close to fitting. Then they make returns difficult - submit a "ticket", wait for reply, then they offer 1/2 cost refund if you don't return, then you have to ask for an address to return to, then you have to send them a copy of the mailing receipt. (Only cost me $2.66 to return, why would I except a 50% credit for not mailing back?) Not worth the work.
Please please do mot purchase anything from this site. It took over a month to recieve my order and once recieved, items were poorly made and looked nothing like the pictures.
I ordered my swimsuits in enough time to get them by the time I left for vacation, paid for express shipping and what a scam that was. The D Cup fit more like an A cup and I still haven't received all of my order and it's been over 2 weeks. Not happy and will be attempting to get all my money back hopefully.
Dear customs,
We apologize for the inconvenience.
There is a size chart for each item under the product information. So please make sure you have checked size chart and measurements before purchase.
In this way, if the size is not fit, you can return for exchange or refund. Pls log in your account on our site and submit a ticket from the after-sales service, our customer service will send you the return address and the RMA number in one working day (except weekends and holidays).
Note: Please mention that you are from sitejabber.
Best Regards
I purchased many clothes from Rotita. Each and everything looked the same like it is on the site. It also has the most reasonable price and best qualityI appreciate this honestly from their. Highly recommend Rotita.
I've had a great experience as a seller on Rotita, but also as a very long term customer. I've only had one negative shopping experience to date, and Rotita customer service sorted it out for me and I got my money back.
They are too cool and nice, you can always find something on the website and the sellers are really nice and just so cool stuff the have. I Love it and shop a lot with them. Thanks.
Their clothes are junk, then there is no way to return them!
Do NOT order anything from this site!
I think they are overseas because the only phone number is international.
I ordered several items. With a big surprise i received the goods three weeks later. All of it. Very good material. I will defently purchase from you again
Need i say more. Ordered my size... got my size. Two swim suits, fit perfectly... made very well, good quality craftsmanship. Could not have asked for better. Vickie M Austin
The blouses I purchased are beautiful... Great experience, great clothes, great pricing. I understand some items run small and all the reviews helped me order. I truly wish there were more items for older women and working women. I look forward to the order I just placed today. Thank You Rotita.
I absolutely loved everything I ordered! I just placed an order maybe a week and a half ago, and received my package yesterday. The clothing details and model information should help you decipher the size clothing you should order. So again, if you just read, you should be all good. Thanks Rotita! I will be ordering from you guys again!
Excellent site! It's my fav place to shop. Great quality, great price. You get what you pay for and shipping always on time! This is a wonderful site that I love! It never fails to let me down, and I would definitely recommend for others to come and purchase from this site.
Took a while to get items, but really cute! Very inexpensive and good quality and the sizes are true to size! I love it because the size fits me and i love the styles. Good customer service! Customer service was so helpful with my order, gave me accurate information very quickly. I appreciate her help.
I love love love this site! This is my first online shopping and I was scared after reading all the negative reviews in this site. I ordered 7 dresses and I loved it. Customer service were very helpful and professional. The clothes on it are very cute and unique I am so glad I found it. Thank you :)
I read a lot of people's reviews saying their clothes never arrived or took months to do so, weren't the right size, looked different than pictured, etc. Not only did I receive all my order in about a week and a half but everything was exactly as I ordered. Some things fit a little different than I hoped but it is discount clothing and you get what you pay for. All in all I was impressed!
SHOUKLD BE AN OPTION FOR NO STARS. Liligal sent crap tops at expensive prices, then sent me a return address that was A LIE. They scammed me out of a refund by having an address in China lodged with PayPal, who refused to refund me because I sent the items to the address in America - sent to me by Liligal! DO NOT BUY FROM THESE THIEVES.
I ORDERED A BATHING SUIT, THE LARGE BOTTOM IS HUGE AND THE TOP IS EXTRA SMALL. REALLY! ITS NOT EVEN THE ONE I ORDERED. LOOKS LIKE THEY GRABBED WHATEVER THEY HAD. ALSO IT LOOKED LIKE SOMEONE ALREADY HAD WORN IT. NASTY. I'M EATING THE COST BECAUSE YOU CANT RETURN LIKE THEY SAY. THEY MAKE IT IMPOSSIBLE TO EVEN TRY. I CLOSED MY CREDIT CARD, WHO KNOWS WHAT WOULD HAPPEN TO MY INFORMATION.
I had very very bad experience. Don't pay them. Thanks God PayPal was involved and that's why I survived. They may be a fake company. Be care full they wont return your money easily. They never response. They don't ship item as they describe.
Answer: Thank you for your valuable feedback. I wish to start off by telling you that we are extremely sorry about the situation. I have followed up your case and our team will solve it for you. Can you please submit a ticket? Our customer service will resolve the problem in 1-2 working days. Please mention that you are from sitejabber website.
Answer: We have been providing free shipping and high quality products all over the world. Some customers may not like them, but they have right to return and get a refund. Meanwhile, there are many bad reviews not written by real customers, but fraud competitors. We really despise it.
Answer: Please don't waste your time! It is not suppose to be that some people just so "happen" to have a good experience. Trust me this company is horrible and you will regret it immensely. They send cheap fake knockoff of their items and the pictures on the site are stolen. Don't read the fake positive reviews. I ordered from here and I was extremely disappointed and angry. I want to spare you that experiment
Answer: Our size is Asian size and runs small for western size, you can choose 1-2 up More information, pls check our size chart
Answer: I wouldn't order anything from that site. But it's at your own risk
Answer: Sizing is very inconsistent and clothing looks nothing like the Pics. Do NOT buy
Answer: I wouldn't waste your money. Took forever to get the dress and once we got it, it was poor quality and not what was pictured on website. Finally got them to agree to refund money if I returned dress. Went to post office to ship back and found out it was going to cost almost $15 to send back with no guarantee I would get my full refund. I opted to keep the dress so I wouldn't be out more money. Maybe I can use for dish rag! Lesson learned! Will never order through them again.
Answer: Thanks for your feedback. We have been devoting to offer good products with low price, but it maybe up to your expectation. So you could return anything you want, under the condition it's in original condition. Postal service is a good way to return, and I suppose its not much expensive. After we get the return package, 100% refund will be issued. Our customer service will send the return address to you, please submit a ticket ASAP and we are expecting for an earlier reply. Please mention that you are from sitejabber. Best Regards,
Answer: I wouldn't waste your money. Nothing that you order looks as good as in pictures and the quality of the material is cheap and thin.
Answer: I was lucky in the sense that my "clothes" arrived in a relatively short amount of time. However, it is important to note that the clothes were so unlike what I purchased and so cheaply constructed that I used one piece to dust with (literally) and immediately stuck the other in a bag of clothes to donate. So unfortunately waiting for your items to arrive may be the least of your worries. Good luck!
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Dear Customer,
It is just the customer service's suggestion, you can reply the ticket and told them you still want to return and then, they will send you the return address directly
Thanks