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Rotita is your global online destination that delivers some of today’ s most exciting and edgy fashion apparel. High quality with affordable prices. Free Shipping Over $69 and 30 Days Easy Returns.
The company enjoys a strong reputation for high-quality products, with many customers praising the craftsmanship, precise sizing, and stylish designs that cater to a diverse range of body types. The ease of the ordering and return processes further enhances customer satisfaction, fostering loyalty among shoppers. However, concerns regarding shipping times and costs have been noted, with some customers expressing disappointment over delays and the expense exceeding product prices. Overall, the company demonstrates a commitment to customer happiness, balancing quality offerings with a responsive service approach despite logistical challenges.
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So happy I bought this top from Rotita! Its one of my favorite shirts. It's very versatile it goes well with jeans, leggings, and a skirt. It fits beautiful. It is true to size. Its very sexy and comfortable. I have a tattoo on my upper arm and I love the sleeves on this top to show it off. I probably will buy it in another color too.
Great shirt for the price. I was skeptical at first but decided to give them a try and I was really impressed. I went up a size... I'm usually a medium but went up to a large since the reviews I read suggested going up in size. It fits just right. Here are a few pictures of different angles of what the shirt looks like on.
I love the length... it offers coverage for curvy women like myself.
Looks and feels fabulous! It's just the right kind of jacket for me in north of Sweden early September. For your kind remind, if you have broad shoulders and quite large arms, buy a larger size. My mom said that the price is so cheap. She couldn't believe that the quality is much better than she expected. Hahaha, overall, it's a good purchase.
"Very warm sweater! I bought it for my mum's birthday and she really really really loves it! It is very well made and the design is absolutely autumn essential. It runs a little small but the design is the thing I love. Also I love the way this feels on body it's so smooth and soft. Overall considering the price it is a good product. I think I will buy some other items from this site again.
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This dress is not only beautiful, but elegant and sexy. You guys should produce more items for bigger American women. I have been considering about so many items other websites but however the size are too small.
I placed an order for 2 suits. The suits arrived and were not true to size as advertised. In with the suits was the invoice for how much the suits cost the company. I was charged $60 and they paid $13 for both suits. I inquired about returning the suits which took several attempts and going back and forth to get them to send me the return info. I mailed the suits back with the return info provided and paid for tracking with signature required. They refused the suits. I have still not received the suits back nor a credit. If "0" was a rating that is what I would rate
When you try and return a product for exchange they will not let you reach anyone because they require that we make 'a ticket' first and it keeps asking for a transaction #. Sounds simple but they have conveniently left out that number so all that keeps happening is that we are going around in circles without being able to complete the required steps. That ticket is the only way to contact them but since it don't work nothing happens.
Ordered...item doesn't fit according to their charts. Been trying to return .. asked for address. ..they don't respond immediately so you can get a CREDIT. . So you're stuck w product.
WARNING: DO NOT ORDER FROM THIS SITE! !
I ordered some cute swimwear. However, it did not fit properly and I have been trying to return them, and THAT PROCESS IS BEYOND STUPID! I have tried to put in a ticket, and the order number I have in my email doesn't work for the return ticket. You cannot reach anyone directly without a "ticket", but I cannot create one because of my "invalid" order #. SO I tried tracking the shipment to see what the order number came up as in case it somehow changed. Funny thing! It's the same order # stated in the email. SO does ANYONE have any suggestions. They have made it impossible to return this order, or even contact a representative in order to assist me. I shouldn't have to eat $50+ dollars.
I purchased a top in my normal size when it arrived i tried it on and it was way to small also the material was almost paper thin. I have followed all there return policies but they will not answer me with return authorization. This is a company no one should ever do business with.
Hi barbara,
In this way, if the size is not fit, you can return for exchange or refund. But we don't receive any message from you by ticket. I have sent a message, please check and reply.
This dress is soooo beautiful I got many compliments, and I am definitely shopping again thank you. I bought one dress from another site but the material really feels bad. The fabric is really stretchy as well. Definitely I will recommend Rotita to my friends!
Dress was absolutely as said to be, it arrived earlier than expected for homecoming and the only problem is the bust was too big even when I ordered a small, but other than that I would definitely recommend them to anyone and will be purchasing from them again for prom!
Just like the picture. A little tight in the butt, if you have curves. Especially I want to thank the customer service that she kindly answered so many answers from me. Next time I will choose a larger size. I suggest that I should have measured my bust, hip and waist. But the quality is very nice, and the price is so cheap.
Very true to size, the delivery is fast. The dress came just before my homecoming party. Thanks Rosewe. However the fabric is a bit thin. But it's OK since I can wear it in hot summer days.
This dress is very cute. As a gift for my sister, she loves it! She wore it to her homecoming party and received lots of compliments! Now I am planning to buy another color of this item.
The delivery took a very very very long time but thank god the item didn't disappoint me. I was worried about the stretch issue but the customer service told me that the item is stretchy. Highly Recommend! I can normally get away with wearing a medium locally but the large was perfect.
Waited a long long long time for the item. But the quality is good. Also want too thank the customer service. She kindly help me find the proper size. Overall I am happy with the purchase. The dress is super cute also. I have received so many compliments.
It is the best customer service I ever meet online. She provided me a lot of great suggestions on choosing the right size. I am not confident of my figure, but she helped me find back my confidence and got the perfect dress for me. I am so happy and thanks so much for such great service.
I ordered a couple of bathing suits. Took them out of bag and immediately knew they were too small. Tried to return the items but got every run around in the book. Had to log into my account to be contact customer service for return form but never able to get in -- kept cycling me around (asked for an email but would say "username" not correct). Tried to set up another account and then it said my order number was wrong (it wasn't). Bottom line --a big scam. Not to mention product is very, very subpair.
Dear customs,
We apologize for the inconvenience.
We have been devoting to offer good products with low price, but it maybe up to your expectation. So you could return anything you want, under the condition it's in original condition. Postal service is a good way to return, and I suppose it’s not much expensive. After we get the return package, 100% refund will be issued.
Please log in your account on our site and submit a ticket from the after-sales service, our customer service will send you the return address and the RMA number in one working day (except weekends and holidays).
Note: Please mention that you are from sitejabber.
Best Regards
Nothing seems to be able to resolve this. They promised an 80% refund on my card and also a complete refund for my return which I have never, after all this time, gotten. Order nothing from this company unless you plan on keeping it even if it is not to your satisfaction. I will continue to send reviews or call the Attorney General if Rotita does not credit my account.
Dear customs,
We apologize for the inconvenience.
We have been devoting to offer good products with low price, but it maybe up to your expectation. So you could return anything you want, under the condition it's in original condition. Postal service is a good way to return, and I suppose it’s not much expensive. After we get the return package, 100% refund will be issued.
Please log in your account on our site and submit a ticket from the after-sales service, our customer service will send you the return address and the RMA number in one working day (except weekends and holidays).
Note: Please mention that you are from sitejabber.
Best Regards
Answer: Thank you for your valuable feedback. I wish to start off by telling you that we are extremely sorry about the situation. I have followed up your case and our team will solve it for you. Can you please submit a ticket? Our customer service will resolve the problem in 1-2 working days. Please mention that you are from sitejabber website.
Answer: We have been providing free shipping and high quality products all over the world. Some customers may not like them, but they have right to return and get a refund. Meanwhile, there are many bad reviews not written by real customers, but fraud competitors. We really despise it.
Answer: Please don't waste your time! It is not suppose to be that some people just so "happen" to have a good experience. Trust me this company is horrible and you will regret it immensely. They send cheap fake knockoff of their items and the pictures on the site are stolen. Don't read the fake positive reviews. I ordered from here and I was extremely disappointed and angry. I want to spare you that experiment
Answer: Our size is Asian size and runs small for western size, you can choose 1-2 up More information, pls check our size chart
Answer: I wouldn't order anything from that site. But it's at your own risk
Answer: Sizing is very inconsistent and clothing looks nothing like the Pics. Do NOT buy
Answer: I wouldn't waste your money. Took forever to get the dress and once we got it, it was poor quality and not what was pictured on website. Finally got them to agree to refund money if I returned dress. Went to post office to ship back and found out it was going to cost almost $15 to send back with no guarantee I would get my full refund. I opted to keep the dress so I wouldn't be out more money. Maybe I can use for dish rag! Lesson learned! Will never order through them again.
Answer: Thanks for your feedback. We have been devoting to offer good products with low price, but it maybe up to your expectation. So you could return anything you want, under the condition it's in original condition. Postal service is a good way to return, and I suppose its not much expensive. After we get the return package, 100% refund will be issued. Our customer service will send the return address to you, please submit a ticket ASAP and we are expecting for an earlier reply. Please mention that you are from sitejabber. Best Regards,
Answer: I wouldn't waste your money. Nothing that you order looks as good as in pictures and the quality of the material is cheap and thin.
Answer: I was lucky in the sense that my "clothes" arrived in a relatively short amount of time. However, it is important to note that the clothes were so unlike what I purchased and so cheaply constructed that I used one piece to dust with (literally) and immediately stuck the other in a bag of clothes to donate. So unfortunately waiting for your items to arrive may be the least of your worries. Good luck!
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Hi Jessica,
Sorry for all this trouble. Your order number is correct and we have been processing the return for you now.
I have sent a message to you, please have a check and reply.