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Rotita is your global online destination that delivers some of today’ s most exciting and edgy fashion apparel. High quality with affordable prices. Free Shipping Over $69 and 30 Days Easy Returns.
The company enjoys a strong reputation for high-quality products, with many customers praising the craftsmanship, precise sizing, and stylish designs that cater to a diverse range of body types. The ease of the ordering and return processes further enhances customer satisfaction, fostering loyalty among shoppers. However, concerns regarding shipping times and costs have been noted, with some customers expressing disappointment over delays and the expense exceeding product prices. Overall, the company demonstrates a commitment to customer happiness, balancing quality offerings with a responsive service approach despite logistical challenges.
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Love this blouse extremely sexy. Ended buying three as if this writing... a birthday gift for my sister who admired mine.
According to other customers, the size of this item is a bit smaller than usual. Thus, even though I'm usually size S, I ordered M, and it fits perfectly. The fabric is very soft, but is thinner than I'd prefer. Overall, it's a great product, and I'd recommend it to anyone.
It's a good outfit for the price. The reason why I am giving it 3 stars is because the material is kind of cheap. If you bend over it will become see thru. I ended up returning it because it did not fit me right. I am 5'6" and weigh 160. My measurements are 36" 30" 38" the bottoms were a little looser then I wanted them to be and the top was too small
Worst service ever, their customer service is beyond a joke! The website says easy return, that's a joke too! All they do is send you email after email after email expecting a response. When you respond to each time they just ask you the same question over in the the next email. No phone number to call. I returned per their stupid mode of return that they work with which is a joke and mailed my package back to the address that they sent in one of their several emails to have it " RETURNED TO SENDER" whenthey received my package. Not only am I out $27 for the bathing suit but I'm also out eight dollars for shipping when I set it to them and they returned it to me! Of course they won't give me my money back now. The clothes fit $20 I guess because their bra cups in their bathing suits are absolutely a joke. It wouldn't even fit my eight-year-old niece! BUYER BE WARE. Do not order from this crappy company
It was just to small for me. I am a 20/22 and normally a XXL will fit. This dress just runs really small. All of my cloths that are not a numbered size are XXL and they are plenty big. BUT the dress is beautiful and I love it in the other colors that it comes in as well.
Absolutely astounding value for such a reasonable price. The workmanship was far superior to what I expected. It is a high quality dress with skilled decorative embellishments on the front and back. There was no zipper, but the stretch fabric made it easy to put on and take off. I will wear this dress again to a New Year's Eve party or other Roaring 20's theme event. It was such fun to wear, and I received many compliments. Thanks for having such an incredible product.
I'm 5'9"" about 170 with a little stomach. I got an XL and it fit perfectly. Do expect thin material, it is basically a Halloween type costume. Expect that type of fabric quality. I thought it was well worth $29.99.
5 stars for being inexpensive! Sure the fabric is a little thinner than you'd get with a $80 department store swimsuit. I don't have high expectations for this holding up to multiple washings and wearings but is sure to last a short summer season. Don't be afraid of fit. I was scared and ordered a size larger than I would normally. This is a 3xl size 12-14. I might have been better off with a 2 X but I'm happy to keep and love this suit anyway
I agree with the other disappointed customers. The actual product is NOTHING like the picture. The sizing it totally off(runs very small), and lets not get started on the quality of the material! CHEAP, CHEAP, CHEAP. The package that it arrived in looked like a bag you get from the neighborhood convenience store. No other invoice included. I was just so excited by the pictures and the price, I did read the FINE PRINT. Wish I would have pulled up reviews before I got suckered in. This 5 STAR review... I feel are fake. Buyers PLEASE beware.
Dear customs,
We apologize for the inconvenience.
There is a size chart for each item under the product information. So please make sure you have checked size chart and measurements before purchase.
In this way, if the size is not fit, you can return for exchange or refund. Pls log in your account on our site and submit a ticket from the after-sales service, our customer service will send you the return address and the RMA number in one working day (except weekends and holidays).
Note: Please mention that you are from sitejabber.
Best Regards
Rotita Liligal, Shein, Fasion Mia, an many other sites advertise the same clothes for the same ridiculously low prices. There is no such thing as a free lunch. You cant possibly get the beautiful dresses they picture for only 30 bucks. The sites look legit but beware. If it looks like a Chinese company, stay away from it. If the models look Chinese (even when they chop off their faces) or the descriptions are not quite written grammatically correct, know you are are about to be swindled. Also important if every review on their site is a 5-star, you know they are fake reviews, or are being compensated somehow to write good reviews.
I love this store, everything is so fashionable and i love the prices. I will share this store with everyone and be shopping here more often. The shipping is a bit slow but i willing wait for the wonderful stuff i can have.The customer service is quick and helpful.
Ok so I heard that their clothes run small according to Liligal so I ordered up 3 sizes and what did I get something that was about 10 sizes to small! I gave them 2 stars instead of just one because they did allow me to return the clothes minus the postage they paid to mail it to me and minus the postage I had to pay to mail it back. They continue to send me coupons but I don't think I'll ever fit into Barbie's wardrobe!
I'd give zero stars if I can! No response to me. Bulls**t company. At least it's only 1 item and I'll throw it away! Should have googled the reviews first
Never buy from Rotita. Your product will be sent from China, will not fit as advertised, and is likely to be mislabeled for customs, so it will take 2 months to arrive. While you wait, you won't be able to tell anything about where the item is from the shipping info they give you. When it looks nothing like what you thought you ordered and you ask for a return/refund, you'll spend at least half the cost of the item to ship it back.
Dear customs,
We apologize for the inconvenience.
We have been devoting to offer good products with low price, but it maybe up to your expectation. So you could return anything you want, under the condition it's in original condition. Postal service is a good way to return, and I suppose it’s not much expensive. After we get the return package, 100% refund will be issued.
Please log in your account on our site and submit a ticket from the after-sales service, our customer service will send you the return address and the RMA number in one working day (except weekends and holidays).
Note: Please mention that you are from sitejabber.
Best Regards
Processing orders takes patience to wait for but they're quick to ship once that part is done. I've always received my package earlier than estimated arrival time which is awesome and received all items purchased, never missing any items. Merchandise is cute and good quality. I like that they have an app which is easier for browsing and or shopping on the go.
I ordered a bathing suit from Rotita.com. It did not fit and the quality was poor. There was no return address on the package (except somewhere in China) and no info. On returns on their website. Finally, I called them and got an address for the return. My package came back as the address was non-existent! Their customer service is awful and I am stuck with a bathing suit I don't want plus the cost of shipping to return the item.
Dear customs,
We apologize for the inconvenience.
We have been devoting to offer good products with low price, but it maybe up to your expectation. So you could return anything you want, under the condition it's in original condition. Postal service is a good way to return, and I suppose it’s not much expensive. After we get the return package, 100% refund will be issued.
Please log in your account on our site and submit a ticket from the after-sales service, our customer service will send you the return address and the RMA number in one working day (except weekends and holidays).
Note: Please mention that you are from sitejabber.
Best Regards
Unable to get a response to return a bathing suit. Despite that it took over a month to receive. Unable to get signed into web site. Keep getting error messages. I should have read reviews before ordering. Never again. Even if I get a return ticket I hold out no hope of a refund based upon comments.
Dear customs,
We apologize for the inconvenience.
There is a size chart for each item under the product information. So please make sure you have checked size chart and measurements before purchase.
In this way, if the size is not fit, you can return for exchange or refund. Pls log in your account on our site and submit a ticket from the after-sales service, our customer service will send you the return address and the RMA number in one working day (except weekends and holidays).
Note: Please mention that you are from sitejabber.
Best Regards
They make it impossible to return an item. There site will bring you in circles over and over. I even called the overseas # and there is no answer. Pass the word to everyone. Lets put these crooks out of business. They Suck
Ordered swimsuit and top is too small. Tried about 10 times to submit a ticket but keeps telling me the order number is wrong and it is NOT! Even copied and pasted order number. So now I'm stuck with an item I can't use. I will report this to BBB.
Dear customer,
We apologize for the inconvenience.
I will solve the problem soon for u, but could you tell us your order number first? Our order number is begin with the letter of “W” or “WW”, you can find it in your Modlily account or the invoice ID from the PayPal.
If you still cannot find out the order number, please feel free to submit a ticket to contact us. And our customs service will reply you in one working day (except weekends and holidays).
Note: Please mention that you are from sitejabber.
I absolutely love this website. Always order from it, the prices are fair, it may take some time on the delivery, although some orders might come faster, but overall I love it. I am very satisfied with this website, would definitely recommend it.
Answer: Thank you for your valuable feedback. I wish to start off by telling you that we are extremely sorry about the situation. I have followed up your case and our team will solve it for you. Can you please submit a ticket? Our customer service will resolve the problem in 1-2 working days. Please mention that you are from sitejabber website.
Answer: We have been providing free shipping and high quality products all over the world. Some customers may not like them, but they have right to return and get a refund. Meanwhile, there are many bad reviews not written by real customers, but fraud competitors. We really despise it.
Answer: Please don't waste your time! It is not suppose to be that some people just so "happen" to have a good experience. Trust me this company is horrible and you will regret it immensely. They send cheap fake knockoff of their items and the pictures on the site are stolen. Don't read the fake positive reviews. I ordered from here and I was extremely disappointed and angry. I want to spare you that experiment
Answer: Our size is Asian size and runs small for western size, you can choose 1-2 up More information, pls check our size chart
Answer: I wouldn't order anything from that site. But it's at your own risk
Answer: Sizing is very inconsistent and clothing looks nothing like the Pics. Do NOT buy
Answer: I wouldn't waste your money. Took forever to get the dress and once we got it, it was poor quality and not what was pictured on website. Finally got them to agree to refund money if I returned dress. Went to post office to ship back and found out it was going to cost almost $15 to send back with no guarantee I would get my full refund. I opted to keep the dress so I wouldn't be out more money. Maybe I can use for dish rag! Lesson learned! Will never order through them again.
Answer: Thanks for your feedback. We have been devoting to offer good products with low price, but it maybe up to your expectation. So you could return anything you want, under the condition it's in original condition. Postal service is a good way to return, and I suppose its not much expensive. After we get the return package, 100% refund will be issued. Our customer service will send the return address to you, please submit a ticket ASAP and we are expecting for an earlier reply. Please mention that you are from sitejabber. Best Regards,
Answer: I wouldn't waste your money. Nothing that you order looks as good as in pictures and the quality of the material is cheap and thin.
Answer: I was lucky in the sense that my "clothes" arrived in a relatively short amount of time. However, it is important to note that the clothes were so unlike what I purchased and so cheaply constructed that I used one piece to dust with (literally) and immediately stuck the other in a bag of clothes to donate. So unfortunately waiting for your items to arrive may be the least of your worries. Good luck!
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Dear Customer
I have applied the refund for u, pls wait about 1-3 working days to get it