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Rotita is your global online destination that delivers some of today’ s most exciting and edgy fashion apparel. High quality with affordable prices. Free Shipping Over $69 and 30 Days Easy Returns.
The company enjoys a strong reputation for high-quality products, with many customers praising the craftsmanship, precise sizing, and stylish designs that cater to a diverse range of body types. The ease of the ordering and return processes further enhances customer satisfaction, fostering loyalty among shoppers. However, concerns regarding shipping times and costs have been noted, with some customers expressing disappointment over delays and the expense exceeding product prices. Overall, the company demonstrates a commitment to customer happiness, balancing quality offerings with a responsive service approach despite logistical challenges.
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Ordered a blouse August 9th. As of September 1st have not received it. No answer to several emails. No phone number listed.
I will not do business with this company again! Was unable to return merchandise because I could get in touch with them for the return materials. No response to email; no way to contact by phone. Paid through Paypal and PayPal totally failed to follow through on their commitment after I finally was able to return the items at a cost of $22+ by refusing to accept my verification of return!
Ordered bathing suit, the size wasn't even Close.
Tried returning it... no way to get it done. NO PHONE WOULD EVER ANSWER. NO REPLIES TO MULTIPLE EMAILS.
They allow 5 star posts but I seriously doubt they are real. This is a Chinese Co and scamming is a way of life over there.
Very elegant and fits true to size. Initially, I was skeptical because the price is very inexpensive, but this item is made of a good quality material, with the exception of the zipper. Overall, I am very satisfied with this purchase.
Stunning. Truly a nice suit and a perfect fit. I ordered this item late in the season, and it turned out to be exactly what i hoped it would be. Great color, good fit, nice texture, very sexy without being too revealing. Thank you!
I have to admit I was expecting to be disappointed with my outfit as it is so hard to find an online retailer that sells quality clothing. My jumpsuit was not only made of quality fabric but the workmanship was superb. The only downside is that I paid for expedited shipment as I had a function to attend but my package was received in excess of the shipping time stated on the website
Very happy with my swimwear... Very good fit and good quality. Exceptional service and very quick delivery to my door in Australia Will order from this site again...
The quality is really good for the cheap prices so far I've gotten a lot of things from this website and I do not complain about the shipping time because everything else is good so at least something a bit bad had to slip in. Love this website for its good prices. And the costumer service is really good, I honestly do not understand the complaints about that. My point is that i love this site and will keep using.
Love love love the outfits from this site! This is the only online site I trust to buy my clothes. Took a while to get items, but really cute! Free shipping and they always have specific measurement for each item. Good quality and you can't beat the price! Would definitely recommend!
I love love love this site. This is my first online shopping. I ordered 7 dresses and I loved it. The clothes on it are very cute and unique I am so glad I found it. Very inexpensive and good quality and the sizes are true to size! Customer service were very helpful and professional. Thank you :)
I actually had a great experience with this site. Everything was exactly as I ordered. The clothes are really pretty and just as they look on the pictures! It also came in the perfect size, and it only took a week to arrive! Loved all my pieces! All in all I was impressed!
Their customer services tirelessly to answer my question. It makes me feel sweet and choose a correct a right size at last. This dress is exactly what I wanted. The size and material is perfect. White color and lace material make me looks more femininity. Its a happy shopping experience.
The dress was lovely, but was at least two sizes too small, though I followed the size charts. The company wants me to pay to ship it back, or to give me back half what it cost me! Neither of those is satisfactory.
Had the dress fit, I'd have loved it. It was a lovely fabric and gorgeous blue.
Before buying online I like to read reviews of the product. After reading the huge volume of 5 star ratings, one after the other, I got a very strong feeling that they were written by the company staff to bolster their average overall ratings. Look at the names and the language used, a bit suspicious...
Dress looked nothing like the picture when it arrived really cheap material,,, took 5 days and twenty emails trying to get money back,,, In the end was told to keep the dress and they give you a part of the payment back,, which I agreed to in the end because they made it very complicated,,, worst ever company,,, from china which I did not realise when I ordered,,,, Never Again,,,,
This is a well made shirt and the material is thick and luxuriously soft. The design is not suitable for a larger bust. It pulls along the bust line. My daughter tried it on and it fit her really well.
Good quality but I found the size chart was sized small for me. I ordered XLG but is not comfortable for me. I would like a refund since the Autumn event is tomorrow. I am sorry this did not work for me. I like the service and company appears to be great and will refer people to Rotita. Thanks
Very cute dress. I ordered l, but it is a little to loose on but. I will fix this and then it will be perfect; The colours are great, like the pics. Many thanks rotita!
I get a ton of complements on this shirt. I wear different tank tops underneath. My daughter steals it every chance she gets. It is true to size, soft and doesn't shrink when washed
I have used this website several times to purchase both individual items and bulk items for a club that I belong to. I have found both the clothing and jewelry to be of good quality and as depicted in the photos and descriptions. A few times the shipping has taken slightly longer than stated but this was expected as the items are coming from overseas and I always account for this when shopping at these sorts of websites. Overall, the prices simply can't be beat and the wide range of selection that they have is also pretty amazing.
Answer: Thank you for your valuable feedback. I wish to start off by telling you that we are extremely sorry about the situation. I have followed up your case and our team will solve it for you. Can you please submit a ticket? Our customer service will resolve the problem in 1-2 working days. Please mention that you are from sitejabber website.
Answer: We have been providing free shipping and high quality products all over the world. Some customers may not like them, but they have right to return and get a refund. Meanwhile, there are many bad reviews not written by real customers, but fraud competitors. We really despise it.
Answer: Please don't waste your time! It is not suppose to be that some people just so "happen" to have a good experience. Trust me this company is horrible and you will regret it immensely. They send cheap fake knockoff of their items and the pictures on the site are stolen. Don't read the fake positive reviews. I ordered from here and I was extremely disappointed and angry. I want to spare you that experiment
Answer: Our size is Asian size and runs small for western size, you can choose 1-2 up More information, pls check our size chart
Answer: I wouldn't order anything from that site. But it's at your own risk
Answer: Sizing is very inconsistent and clothing looks nothing like the Pics. Do NOT buy
Answer: I wouldn't waste your money. Took forever to get the dress and once we got it, it was poor quality and not what was pictured on website. Finally got them to agree to refund money if I returned dress. Went to post office to ship back and found out it was going to cost almost $15 to send back with no guarantee I would get my full refund. I opted to keep the dress so I wouldn't be out more money. Maybe I can use for dish rag! Lesson learned! Will never order through them again.
Answer: Thanks for your feedback. We have been devoting to offer good products with low price, but it maybe up to your expectation. So you could return anything you want, under the condition it's in original condition. Postal service is a good way to return, and I suppose its not much expensive. After we get the return package, 100% refund will be issued. Our customer service will send the return address to you, please submit a ticket ASAP and we are expecting for an earlier reply. Please mention that you are from sitejabber. Best Regards,
Answer: I wouldn't waste your money. Nothing that you order looks as good as in pictures and the quality of the material is cheap and thin.
Answer: I was lucky in the sense that my "clothes" arrived in a relatively short amount of time. However, it is important to note that the clothes were so unlike what I purchased and so cheaply constructed that I used one piece to dust with (literally) and immediately stuck the other in a bag of clothes to donate. So unfortunately waiting for your items to arrive may be the least of your worries. Good luck!
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Dear customs,
We apologize for the inconvenience.
There is a size chart for each item under the product information. So please make sure you have checked size chart and measurements before purchase.
In this way, if the size is not fit, you can return for exchange or refund. Pls log in your account on our site and submit a ticket from the after-sales service, our customer service will send you the return address and the RMA number in one working day (except weekends and holidays).
Note: Please mention that you are from sitejabber.
Best Regards