business logo of Rotita

RotitaReviews 10,408

rotita.com
casual, lounge, resort, swimwear womenAge 19-25, 26-45
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From the business

Rotita is your global online destination that delivers some of today’ s most exciting and edgy fashion apparel. High quality with affordable prices. Free Shipping Over $69 and 30 Days Easy Returns.


rotita.com
Hong Kong
Founded in 2009
Clothing item from RotitaFashion apparel by RotitaMerchandise from Rotita clothing lineRotita fashion product

Business Highlights

General

Year Founded: 2009
Target Gender: women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $8.99 - $12.99
Free Shipping: sometimes
Free Shipping Detail: for orders above $79

Returns

Return Policy: not free
Return Instructions: only items in their original, undamaged, unstained and unworn condition and swimsuits with hygiene liners attached can be returned or exchanged
Return Cost: label fee

Sustainability

Recycling Program: no

Product

Style: casual, lounge, resort, swimwear
Body Fit: regular, plus size
Available Sizes: Women's (XS, S, M, L, XL, XXL, 3XL, 4XL, 5XL, 1X, 2X, 3X)

Customer Service

Support Channels: chat, contact form

Payment Options

Payment Methods: card payments, financing, PayPal, Google Pay
Buy Now Pay Later: Klarna

Membership Programs

Rewards Program: TopCashback

How would you rate Rotita?
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Rotita Reviews Summary

The company enjoys a strong reputation for high-quality products, with many customers praising the craftsmanship, precise sizing, and stylish designs that cater to a diverse range of body types. The ease of the ordering and return processes further enhances customer satisfaction, fostering loyalty among shoppers. However, concerns regarding shipping times and costs have been noted, with some customers expressing disappointment over delays and the expense exceeding product prices. Overall, the company demonstrates a commitment to customer happiness, balancing quality offerings with a responsive service approach despite logistical challenges.

This summary is generated by AI, based on text from customer reviews

service
1,464
value
1,407
shipping
1,420
returns
1,307
quality
1,394
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California
1 review
6 helpful votes
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Denim Dress Disaster
September 5, 2017

While my purchase was not to my preference, I am happy to say, Rotita.com came through with flying colors by offering good communication and a satisfactory resolution to my order dilemma.

I would recommend to others, if you have a problem with your order; perhaps a few of you, please reach out to Rotita.com to express your concerns first; you may find that their effort to satisfy your order will be delightful, professional, and satisfactory...

Thanks again, Rotita.com for all of your help resolving my order... your help was very much appreciated and valued.

Rotita attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: September 5, 2017
Rotita R. Rotita Rep
over a year old

Dear customers,
We apologize for the inconvenience.
We have been devoting to offer good products with low price, but it maybe up to your expectation. So you could return anything you want, under the condition it's in original condition. Postal service is a good way to return, and I suppose it’s not much expensive. After we get the return package, 100% refund will be issued.
Please log in your account on our site and submit a ticket from the after-sales service, our customer service will send you the return address and the RMA number in one working day (except weekends and holidays).
Note: Please mention that you are from sitejabber.
Best Regards

California
1 review
0 helpful votes
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A happy customer
September 5, 2017

I am so happy with my purchases from Linkshe. I have bought from them multiple times now and I am more than satisfied every time. I recently bought a burgundy lace dress, which is beautifully detailed and fits great. It was perfect for the occasion I bought it for and I got so many compliments on it! They have a great selection of clothes, jewelry with all different styles. The prices are great and the quality of the clothing is outstanding. I havent had any problems with Linkshe and will continue to shop from them. I couldnt be happier with this site and would highly recommend!

Date of experience: September 5, 2017
Missouri
1 review
8 helpful votes
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The sizing is very off, The company is in China somewhere! The reviews come from workers of the company. If you buy you will be disappointed. Clothing looks really pretty but looks different when it arrives. Save yourself time and money, because you will return for whatever reason

Date of experience: September 5, 2017
Mississippi
1 review
1 helpful vote
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Not as pictured
September 5, 2017

Ordered a bikini. Item was NOT as pictured (faded blue versus bright blue) and the item looked like it had been previously tried on or worn. Will be returning. Unsure yet if there will be problems with return.

Date of experience: September 5, 2017
New York
6 reviews
12 helpful votes
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GOLD DIGGERS - CHEATS
September 5, 2017

I don't understand why you advertise live chat, easy return and exchange and it's all a lie! Big LIES! I feel like you are gold diggers and cheats!

Date of experience: September 5, 2017
New York
1 review
0 helpful votes
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Absolutely wonderful!
September 4, 2017

I'm 5'6" and 145lbs with a c cup. I bought the medium and it fits perfectly. Very slightly loose in the sides but that's ok. This is for weddings and I would like to be comfortable. Fabric is nicer than I expected. I will buy from this Website again. :)

Date of experience: September 4, 2017
Florida
1 review
0 helpful votes
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So I love this dress
September 4, 2017

This dress fits really good. Love the material, great quality, can't wait to purchase the blue one! Being plus size it is hard to find this style that fits and is not cheaply made. I am in love and excited to more...

Date of experience: September 4, 2017
Georgia
1 review
0 helpful votes
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Got it today at the office and couldn't wait to get home and try it. Fits like a glove! Added a thick red waist belt I have and it looks absolutely spectacular

Date of experience: September 4, 2017
Florida
1 review
0 helpful votes
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Awesome! And a bargain!
September 4, 2017

"I was a little nervous about ordering this dress online but I'm so glad I did! It's gorgeous, the fabric is heavy and a nice quality, it's well made and the cut is extremely flattering. I was surprised after reading some mixed reviews but I'm so happy because this dress is beautiful. And it's amazingly low priced for how nice it is. I normally wear a 4/6 in dresses and I ordered a small and it fits perfectly. I like how it's fitted and flattering but still modest with sleeves and a slightly below the knee hem. I don't find it to be tight in the arms or anywhere and my upper arms aren't that skinny. I wouldn't call it sheer, you can't see through it anymore than any other white dress or top. This would even make a great casual wedding dress!
Love it."

Date of experience: September 3, 2017
Michigan
1 review
0 helpful votes
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This skirt is SO cute! The pockets aren't very deep, but can hold your phone and keys. I'm 5 ft tall, so the skirt hits me at a very modest length just below the knee. I don't mind because I can wear this skirt to work and not worry about it being too short. It also adds to the retro look. Definitely go up a size or two. I'm usually a medium and the large fits me snugly. Not uncomfortably snug, but an xl may have fit me more comfortably. I'm definitely going to get more!

Date of experience: September 3, 2017
Ohio
1 review
0 helpful votes
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I'm in denial about gaining weight (haha) and as such probably should have gotten a Large instead of a medium. That being said, this skirt is adorable, well made, and sturdy! The fabric does not stretch, so keep that in mind. I love the folded fabric at the front, it does not make the skirt appear bulky as I feared it might. Definitely need this in more patterns/colors for my wardrobe!

Date of experience: September 3, 2017
Pennsylvania
1 review
0 helpful votes
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I ordered this in both a medium & large. The medium fit but the large fit better and was more comfortable. I am usually a size 8. The length is right at the knee - I am 5'4 -- and 52 years old so I thought it was the appropriate length for me. Great skirt for the price. I had to iron it and after having to sit at a luncheon all day - it wasn't extremely wrinkled. I would recommend this skirt. The red is very vibrant and bold. Hopefully it washes well!

Date of experience: September 3, 2017
California
1 review
0 helpful votes
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Nice material, good cut
September 4, 2017

The material is very stretchy, which I am very happy about! I was worried, because the dress was so affordable. But it looks like it will stand up to some wear just fine! It is a little heavy so it probably wouldn't be the best for a warm summer day, but it is very pretty! Looking forward to wearing this dress!

Date of experience: September 3, 2017
New Jersey
1 review
0 helpful votes
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Pleased beyond pleased.
September 4, 2017

This dress is perfect. I bought size large. I was worried when I read another poster say they looked like a fat Minnie mouse in the red polka dot dress. I was very pleased to put it on and its nothing like the horrid thought I had in my mind when i read it. I was amazed at the quality of the dress. The material is not flimsy at all. It is just beautiful. The lines are perfect with my body type. I'm 5'5" and 195lbs. I have a fat baby gut from all my kids and this dress hides it perfectly. I don't need to wear any shapewear at all! Perfect for the summer. Its also about knee length so it hides my thighs without being too lose anywhere. Just an overall perfect fit!

Date of experience: September 3, 2017
Louisiana
1 review
0 helpful votes
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Very impressed overall
September 4, 2017

I am actually very impressed with this. It's great and perfect for what I needed. The material is so nice, too! With a black petticoat underneath, it was just perfect and everyone loved it! Can't beat the price for this quality.

Date of experience: September 3, 2017
Arkansas
1 review
1 helpful vote
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This dress is so cute! I am a size 16, and bought the XL, it fits perfectly! It arrives very quickly. I would recommend a petticoat though, I think that the dress looks cute without it, but the petticoat really gives it the retro look that I am aiming for.

Date of experience: September 3, 2017
Texas
1 review
0 helpful votes
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Awesome dress! Great fit, super comfortable. My husband loved it. Everyone loved it.My favorite part: The more you dress it down, the better it looks. I loved it so much that I am ordering 2 more in different colors and styles.

Date of experience: September 3, 2017
Australia
5 reviews
0 helpful votes
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They need shut down their website or change their business structure at least! I m done from this site

Date of experience: September 3, 2017
Pennsylvania
1 review
11 helpful votes
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Skeptical
September 3, 2017

If you notice, every favorable review us written by a man, and some even use the same exact phrasing such as "love love love". I think these are fake reviews meant to boost the rating

Date of experience: September 3, 2017
Florida
1 review
5 helpful votes
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I made the big mistake of ordering from this company, without realizg they are in China. After waiting 3wks, started tracking order, which showed "delivered" but no other info. Tried a few times to open a ticket, as they call it. Got nowhere! They cannot be reached by phone and they do not care anthing about customers. I am in the process of getting my money back from Paypal, hopefully. Don't make my mistake!

Date of experience: September 1, 2017