business logo of Rotita

RotitaReviews 10,408

rotita.com
casual, lounge, resort, swimwear womenAge 19-25, 26-45
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From the business

Rotita is your global online destination that delivers some of today’ s most exciting and edgy fashion apparel. High quality with affordable prices. Free Shipping Over $69 and 30 Days Easy Returns.


rotita.com
Hong Kong
Founded in 2009
Clothing item from RotitaFashion apparel by RotitaMerchandise from Rotita clothing lineRotita fashion product

Business Highlights

General

Year Founded: 2009
Target Gender: women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $8.99 - $12.99
Free Shipping: sometimes
Free Shipping Detail: for orders above $79

Returns

Return Policy: not free
Return Instructions: only items in their original, undamaged, unstained and unworn condition and swimsuits with hygiene liners attached can be returned or exchanged
Return Cost: label fee

Sustainability

Recycling Program: no

Product

Style: casual, lounge, resort, swimwear
Body Fit: regular, plus size
Available Sizes: Women's (XS, S, M, L, XL, XXL, 3XL, 4XL, 5XL, 1X, 2X, 3X)

Customer Service

Support Channels: chat, contact form

Payment Options

Payment Methods: card payments, financing, PayPal, Google Pay
Buy Now Pay Later: Klarna

Membership Programs

Rewards Program: TopCashback

How would you rate Rotita?
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Rotita Reviews Summary

The company enjoys a strong reputation for high-quality products, with many customers praising the craftsmanship, precise sizing, and stylish designs that cater to a diverse range of body types. The ease of the ordering and return processes further enhances customer satisfaction, fostering loyalty among shoppers. However, concerns regarding shipping times and costs have been noted, with some customers expressing disappointment over delays and the expense exceeding product prices. Overall, the company demonstrates a commitment to customer happiness, balancing quality offerings with a responsive service approach despite logistical challenges.

This summary is generated by AI, based on text from customer reviews

service
1,464
value
1,407
shipping
1,420
returns
1,307
quality
1,394
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California
1 review
0 helpful votes
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My favorite
September 9, 2017

My favorite clothes website! The quality is exceptionally good, the sizing is very accurate and the clothes are absolutely stunning. Great online shop, clothing to cater different occasions and very affordable. Honestly I can hands down say that this website is brilliant to shop from.

Date of experience: September 8, 2017
Alabama
1 review
0 helpful votes
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I was a first time buyer, and I'm happy with my purchase I was pleased that it came in the mail before expected and it was packaged in a discreet bag. Everything I bought was their and I even got the free gift I definitely will be doing business with you guys again!

Date of experience: September 8, 2017
Texas
1 review
0 helpful votes
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Surprised by the quality
September 9, 2017

When I ordered from Liligal the first time, I was skeptical. The prices are so low and the reviews weren't all that great. But once I relieved my order I was surprised by the quality! I have been a returning customer ever since! Shipping is fast, and I've never had any problems with any of my orders. I absolutely love Liligal and will continues to shop here for all of my rave wear :)

Date of experience: September 8, 2017
Nevada
1 review
9 helpful votes
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They do not respond to inquiries. They ask you to open a help ticket, but you can't find the option for opening tickets. They do not respond to messages. I have goods to return for refund, but I am still stuck. Their clothes sizes are not matching common size standards, making it hard to order the correct size.

Date of experience: September 8, 2017
Rotita R. Rotita Rep
over a year old

Dear customs,
We apologize for the inconvenience.
There is a size chart for each item under the product information. So please make sure you have checked size chart and measurements before purchase.
In this way, if the size is not fit, you can return for exchange or refund. Pls log in your account on our site and submit a ticket from the after-sales service, our customer service will send you the return address and the RMA number in one working day (except weekends and holidays).
Note: Please mention that you are from sitejabber.
Best Regards

Illinois
1 review
7 helpful votes
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Impossible to deal with
September 7, 2017

There is no customer service contact after you receive the product and it is not what you expected. Impossible to return items... DO NOT PURCHASE FROM THIS OVERSEAS THEIF.

Date of experience: September 7, 2017
Minnesota
1 review
7 helpful votes
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The shirt has size XL which may be Chinese XL. Is a SMALL!
Impossible to return. Need to pay for return to Chine.

Rotita attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: September 7, 2017
Rotita R. Rotita Rep
over a year old

Dear customs,
We apologize for the inconvenience.
There is a size chart for each item under the product information. So please make sure you have checked size chart and measurements before purchase.
In this way, if the size is not fit, you can return for exchange or refund. Pls log in your account on our site and submit a ticket from the after-sales service, our customer service will send you the return address and the RMA number in one working day (except weekends and holidays).
Note: Please mention that you are from sitejabber.
Best Regards

GB
1 review
17 helpful votes
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"We ship the order from China" - you'll never be able to return anything...

Rotita attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: September 7, 2017
Rotita R. Rotita Rep
over a year old

Dear customs,
We apologize for the inconvenience.
We have been devoting to offer good products with low price, but it maybe up to your expectation. So you could return anything you want, under the condition it's in original condition. Postal service is a good way to return, and I suppose it’s not much expensive. After we get the return package, 100% refund will be issued.
Please log in your account on our site and submit a ticket from the after-sales service, our customer service will send you the return address and the RMA number in one working day (except weekends and holidays).
Note: Please mention that you are from sitejabber.
Best Regards


The newchic.com website looks identical to the Rotita one and the also have a Chinese address. The products look the same too. Avoid!

Date of experience: February 7, 2017
Illinois
1 review
0 helpful votes
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Second one I buy! Love the fit! The material is very light and will be nice for the summer to just put on and go. Since the dress is very stretchy though you may still get away with ordering your normal size or one size up. Recommend to you!

Date of experience: September 7, 2017
Utah
1 review
0 helpful votes
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Amazing surprised!
September 7, 2017

I love this bandage dress, because it fits perfect, and looks sexy! Will be buy more from this buyer! For the price, I really have no complaints at all for this outfit. All in all, I am happy with my purchase and considering another color. I cannot wait to wear it out this weekend!

Date of experience: September 7, 2017
Arkansas
1 review
0 helpful votes
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Awesome customer services
September 7, 2017

This E commerce store is just awesome I ever seen. Really it's great not only for its customer service even with all service they are the best. I just buy a shirt only for $20, when the same product is double price on another site. I really appropriate about their customer service and I just get my problem solved prompt. It's amazing to share that I got my product within 2 weeks after order but one think is remarkable that there product quality, I never thought the I will get this type of product for this price it's really unenviable. I really recommend Rotita.com for a great shopping experience and I always get back here for their awesome services.

Date of experience: September 7, 2017
Illinois
1 review
1 helpful vote
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I was turned onto Rotita by a classmate of mine after admiring her jacket. I had never heard of it before and was leery that I would end up with cheaply made imported clothes given how inexpensive they were. Boy was I wrong! I ordered a pink dress for my sister shows and OH MY GOD. I got 20% off for it being my first order and it was in my hands in a week. The dress was well made and beautiful! I've since placed a larger order and am slowly redoing my wardrobe. The prices are so good!

Date of experience: September 6, 2017
Michigan
1 review
0 helpful votes
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This is the third time I order clothing from Rotita.com and they keep on providing great experience every time I try to surprise my girlfriend. I am very happy with what I received - the dress I bought is created using quality fabrics and fits my girlfriend perfectly. I will recommend Rotita.com to all of my friends as this is one of the most reliable clothing website I have ever encountered. Keep up to the good work you do!

Date of experience: September 6, 2017
New Hampshire
1 review
0 helpful votes
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Beautiful dresses
September 7, 2017

I bought 2 dresses to start. I was very please that I have ordered another 3 and excitedly waiting their arrival. Very impressed with how quickly they arrived and the quality of the dresses. I am a very happy customer.

Date of experience: September 6, 2017
Massachusetts
1 review
0 helpful votes
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Thanks to Linkshe.
September 7, 2017

The women pants from Linkshe online shop are certainly some of the very best options to consider today. The women pants have a lovely red shade that stands out from other pants When I saw this women pants, I knew I am going to purchase the pants. The women pants are comfortable to wear and the manufacture of the pants are good in quality. Very sturdy and reliable, I love these pants very much!

Date of experience: September 6, 2017
Colorado
1 review
0 helpful votes
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Many thanks!
September 7, 2017

Many people write about their bad experience shopping in this store, I want to share my impressions: absolutely all the shopping (and them at me in the store 4) I was satisfied, I hope that the site will continue to please the good products with nice prices!

Date of experience: September 6, 2017
Indiana
1 review
0 helpful votes
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Awesome! New wardrobe!
September 7, 2017

I'm a single mom now and don't have a lot of money to spend on clothes for myself... But thanks to Linkshe I have a whole new wardrobe! I'm so happy! Their clothes are trendy and sized perfectly for all body types... (I'm a hard fit) I recommend anyone out there to give them a try! They are so cheap and the shipping is low too... you will be amazed at the quality!

Date of experience: September 6, 2017
Oregon
1 review
0 helpful votes
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Terrific quality of the clothes I bought from Linkshe. I was really happy that it was exactly same as it looks on the website. It fitted well on me. They delivered it within a week. I would definitely buy more stuff from here. It's only because of their quality and top class collection.

Date of experience: September 6, 2017
Oklahoma
1 review
0 helpful votes
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Nice clothing
September 6, 2017

I love the product I ordered from Linkshe. It took about two weeks for it to arrive in the USA. The product was as described as shown on its website. Material was good, and it fits well. The kimono is great for the summer, so I plan to wear it often.

Date of experience: September 6, 2017
Oklahoma
1 review
0 helpful votes
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About bra
September 6, 2017

I got this bra to wear with my prom dress and it fits perfectly and DOES NOT FALL DOWN even dancing and running around all night. Highly recommend this strapless bra! Big thanks! The customer service is always ready to help us whenever we get some doubts. They are trust worthy!

Date of experience: September 6, 2017
Kentucky
1 review
0 helpful votes
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Hello, I'm writing here after my girlfriend bought an item from this shop.
At first I was skeptical about web shopping since. You know how much a pain and regret is after you get your products.
Well this time was different. She ordered it, and the order came in 14 days in a nice package.
The item she bought is: a print shirt. The fabric is as they say: cotton and the quality - price ratio is very fair.
So, yes. She is happy. The shirt fits her personality.

Date of experience: September 6, 2017