business logo of Rotita

RotitaReviews 10,409

rotita.com
casual, lounge, resort, swimwear womenAge 19-25, 26-45
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From the business

Rotita is your global online destination that delivers some of today’ s most exciting and edgy fashion apparel. High quality with affordable prices. Free Shipping Over $69 and 30 Days Easy Returns.


rotita.com
Hong Kong
Founded in 2009
Clothing item from RotitaFashion apparel by RotitaMerchandise from Rotita clothing lineRotita fashion product

Business Highlights

General

Year Founded: 2009
Target Gender: women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $8.99 - $12.99
Free Shipping: sometimes
Free Shipping Detail: for orders above $79

Returns

Return Policy: not free
Return Instructions: only items in their original, undamaged, unstained and unworn condition and swimsuits with hygiene liners attached can be returned or exchanged
Return Cost: label fee

Sustainability

Recycling Program: no

Product

Style: casual, lounge, resort, swimwear
Body Fit: regular, plus size
Available Sizes: Women's (XS, S, M, L, XL, XXL, 3XL, 4XL, 5XL, 1X, 2X, 3X)

Customer Service

Support Channels: chat, contact form

Payment Options

Payment Methods: card payments, financing, PayPal, Google Pay
Buy Now Pay Later: Klarna

Membership Programs

Rewards Program: TopCashback

How would you rate Rotita?
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Rotita Reviews Summary

The company enjoys a strong reputation for high-quality products, with many customers praising the craftsmanship, precise sizing, and stylish designs that cater to a diverse range of body types. The ease of the ordering and return processes further enhances customer satisfaction, fostering loyalty among shoppers. However, concerns regarding shipping times and costs have been noted, with some customers expressing disappointment over delays and the expense exceeding product prices. Overall, the company demonstrates a commitment to customer happiness, balancing quality offerings with a responsive service approach despite logistical challenges.

This summary is generated by AI, based on text from customer reviews

service
1,464
value
1,407
shipping
1,420
returns
1,307
quality
1,394
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Texas
1 review
0 helpful votes
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How beautiful
September 13, 2017

A combination of intellectual being, classic icon, and person of gracefulness and means is sure to be your story while wearing this dress. The fit will perfectly capture your essence! I am confident, is written all over this dress. A well crafted outfit!

Date of experience: September 13, 2017
California
1 review
0 helpful votes
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True to it Site.
September 13, 2017

I've ordered from Liligal.com a few times before and I've never had a problem. Their clothes, especially their dresses fit true to size. I purchased the dress and a few other items a few weeks ago. Aside from being more than satisfied with the price, I was able to track my order and I received it exactly when they said I would. I had absolutely no problems with the way any of the clothes fit. Great website, great service. I'm definitely keeping this website in my favorites.

Date of experience: September 13, 2017
Colorado
1 review
0 helpful votes
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This store is amazing.
September 13, 2017

Liligal have never had any issues or mistakes with their shipments to me, shipping is always fast, and their products are always beautifully and carefully packed! I am not one to ever return clothes anyway, so I am totally happy with them.

Date of experience: September 13, 2017
Virginia
1 review
10 helpful votes
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Don't do it
September 12, 2017

Listen to all the reviews. Do not, I repeat do not order from this site. It takes forever to receive your order and when my order finally arrived, the item looked nothing like what it looked like on the website. I am very, very disappointed. I was going to send it back but I do not even feel like dealing with the return. I am sooooooo glad I only ordered one item.

Date of experience: September 12, 2017
New York
1 review
0 helpful votes
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Selling Good
September 12, 2017

I love Liligal.com! An amazing selection of items (something for everyone!) at shockingly low prices, not to mention the excellent customer service! Very happy with my purchases as well as the high level of service received. A great experience, highly recommended!

Date of experience: September 12, 2017
Minnesota
1 review
0 helpful votes
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Great discounts
September 12, 2017

Delivered on time with no hassle. The quality of the product is par excellence. The colors and design are exactly as they were shown on the website. I love the fabric and intricate detailing. I have given you guys a five star rating! I will definitely recommend you to all my friends as you have delivered what you promised. Keep up the good work!

Date of experience: September 12, 2017
California
1 review
0 helpful votes
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It is really comfortable
September 12, 2017

I am so thrilled with this dress. I usually wear a medium and sometimes even a large but this time I have tried for a large size and it fits perfectly. I am really satisfied with the material, it is really comfortable.

Date of experience: September 12, 2017
Arizona
1 review
0 helpful votes
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Dress fits as expected
September 12, 2017

Dress fits as expected, color is true to picture. I'm 5ft 9", weigh 150 pounds, and dress fits below the knee. For women with larger cup sizes it fits well and the fabric is quite forgiving and durable. Will be a comfortable dress to wear to work in cooler weather.

Date of experience: September 12, 2017
Louisiana
1 review
0 helpful votes
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Perfect fit
September 12, 2017

I am a large size women and I usually buy my clothing on plus size clothing site. But most products from that site are just made to wear but not that stylish. I bought one dress and a piece of swimwear from Liligal. I cant express how happy when I get my clothing. The swimwear is perfect fit and the color is same as the picture shows.

Date of experience: September 12, 2017
Maryland
1 review
0 helpful votes
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Superior transaction
September 12, 2017

I could not be happier with the entire purchase from Liligal. The on line ordering process was quick and user friendly, the product arrived in amazingly quick time especially since it was the holiday season and my choices were exactly as described.

Date of experience: September 12, 2017
North Carolina
1 review
0 helpful votes
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I was very pleased with the speed of delivery. Then, when I needed to exchange for a different size, I only received excellent service in assistance. I received help to correct my exchange slip and it was done in a friendly manner. I have already recommended Liligal to a friend.

Date of experience: September 12, 2017
Missouri
1 review
0 helpful votes
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I ordered a dress from Liligal on a Sunday, got the confirmation mail immediately and my parcel was delivered on Wednesday. Shipping was unexpectedly quick. It was the first time I bought clothes from Liligal, but it won't be the last time. Plus the dress was just the perfect size and perfect quality. I can only recommend this site to my friends and others

Date of experience: September 12, 2017
Colorado
1 review
0 helpful votes
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I was very pleased with the customer service staff and their pleasant approach. As for the e-shop itself, it I was kindly surprised by a huge amount of stuff and very good prices. The quality of items I ordered and received was satisfying and I am planning to order a lot of new stuff here.

Date of experience: September 11, 2017
Indiana
1 review
0 helpful votes
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Wonderful products
September 11, 2017

I made a purchase, after the payment confirmed my request has already been sent, were super attentive, sent emails of my order and tell me how to track it. Wonderful products and super affordable values. Now is my favorite shopping site

Date of experience: September 11, 2017
Tennessee
1 review
0 helpful votes
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Good quality
September 11, 2017

All the products I ordered were just like I had hoped for and I had no problems at any point. The products are very affordable and the quality is still great. I will continue ordering stuff from here in the future for sure!

Date of experience: September 11, 2017
Maryland
1 review
0 helpful votes
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Rotita is amazing
September 11, 2017

I absolutely love this site! You get what you pay for. I bought a cheap outfit and it fit me perfectly however the material was cheap. But that's fine since I only paid $10! Costumer service was also very quick to respond. I love it!

Date of experience: September 11, 2017
Alabama
1 review
7 helpful votes
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Slow to respond, fast to received payment. It has been 10 days since I have paid for 1 item. I may dispute this in my back if no reply from the Liligal

Date of experience: September 10, 2017
Alabama
1 review
6 helpful votes
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Buyer beware
September 9, 2017

I spent 50 dollars on a bathing suit. I used their size chart and could not get my big toe in it. I had no way to contact them and could not even get back into the website to complain. This was a 50 dollar lesson. PayPal would not even help me even with picture evidence that they had sent the wrong size.

Date of experience: September 9, 2017
Wisconsin
1 review
0 helpful votes
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Love this store
September 9, 2017

I cant say enough great things about this company. I used to shop at Victoria Secret but have been disappointed and that is how I found Liligal. They have great variety and the quality of the items is amazing. When I have sent things back they have been fast about returns and no games.

Date of experience: September 8, 2017
Florida
1 review
0 helpful votes
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Fantastic Service
September 9, 2017

I had ordered two things that came ripped, but as soon as I asked for help, they were already sending me replacements at no cost to me! They are very quick with responses and are very accommodating. Thanks a bunch Liligal!

Date of experience: September 8, 2017