business logo of Rotita

RotitaReviews 10,409

rotita.com
casual, lounge, resort, swimwear womenAge 19-25, 26-45
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From the business

Rotita is your global online destination that delivers some of today’ s most exciting and edgy fashion apparel. High quality with affordable prices. Free Shipping Over $69 and 30 Days Easy Returns.


rotita.com
Hong Kong
Founded in 2009
Clothing item from RotitaFashion apparel by RotitaMerchandise from Rotita clothing lineRotita fashion product

Business Highlights

General

Year Founded: 2009
Target Gender: women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $8.99 - $12.99
Free Shipping: sometimes
Free Shipping Detail: for orders above $79

Returns

Return Policy: not free
Return Instructions: only items in their original, undamaged, unstained and unworn condition and swimsuits with hygiene liners attached can be returned or exchanged
Return Cost: label fee

Sustainability

Recycling Program: no

Product

Style: casual, lounge, resort, swimwear
Body Fit: regular, plus size
Available Sizes: Women's (XS, S, M, L, XL, XXL, 3XL, 4XL, 5XL, 1X, 2X, 3X)

Customer Service

Support Channels: chat, contact form

Payment Options

Payment Methods: card payments, financing, PayPal, Google Pay
Buy Now Pay Later: Klarna

Membership Programs

Rewards Program: TopCashback

How would you rate Rotita?
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Rotita Reviews Summary

The company enjoys a strong reputation for high-quality products, with many customers praising the craftsmanship, precise sizing, and stylish designs that cater to a diverse range of body types. The ease of the ordering and return processes further enhances customer satisfaction, fostering loyalty among shoppers. However, concerns regarding shipping times and costs have been noted, with some customers expressing disappointment over delays and the expense exceeding product prices. Overall, the company demonstrates a commitment to customer happiness, balancing quality offerings with a responsive service approach despite logistical challenges.

This summary is generated by AI, based on text from customer reviews

service
1,464
value
1,407
shipping
1,420
returns
1,307
quality
1,394
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South Carolina
1 review
0 helpful votes
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Absolutely love this site!
September 28, 2017

I ordered the sleeveless maxi dress for a wedding I'm attending. This was my first time shopping on this Rotita.com, the site was easy to navigate through and the ordering process was simple. My order shipped quickly and I was more than pleased with the quality of the dress when it arrived. The price was amazing for such a beautiful dress. I definitely will be doing more shopping off this site.

Date of experience: September 28, 2017
Oklahoma
1 review
0 helpful votes
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Very pleasant experience
September 28, 2017

The experience with Rotita is always very pleasant. I love the fast service and friendly representatives. The products seem to be in good condition.

Date of experience: September 28, 2017
Illinois
1 review
0 helpful votes
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Keep up the good work
September 28, 2017

Rotita is an amazing online shop. This is the second time I am buying clothes from this site and I have the same testimony. The quality of clothes I ordered and expected was exactly what I got. The site is very user friendly. I picked the Items I needed and payment was fast. The products where delivered right on time. I recommend Rotita for efficiency, speedy delivery and quality product.
I started shopping online since 2015 and I want to say that my experience with Rotita is amazing.

Date of experience: September 28, 2017
Ohio
1 review
0 helpful votes
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FINALLY RECEIVED MY ORDER!
September 28, 2017

My package FINALLY Arrived today after waiting nearly two weeks!
I tried on all three of the bathing suits that I ordered. Each one fits perfectly. I am very pleased with the uniqueness of the styles & the fabrics! Never have I found such beautiful bathing suits in the stores!
The only criticism I have of this company is that there is no way to contact a sales representative.
Other than that, I am very pleased with my order.

Date of experience: September 28, 2017
Australia
1 review
12 helpful votes
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The bathing suit I received would not fit for ANY normally shaped body. It was a completely misaligned cut.
The blouse was too big but that's an acceptable problem. I thought I could return the two items as stated in their return policy info. When I tried to log in to get a return ticket, it wouldn't allow me to login. It would not recognize my email address although they are sending me weekly emails! After no success there, I tried the help desk chat link - it did not work. So I'm stuck with two items that aren't right - about a $90 loss

Rotita attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: September 27, 2017
Rotita R. Rotita Rep
over a year old

Dear customers,
We apologize for the inconvenience.
There is a size chart for each item under the product information. So please make sure you have checked size chart and measurements before purchase.
In this way, if the size is not fit, you can return for exchange or refund. Pls log in your account on our site and submit a ticket from the after-sales service, our customer service will send you the return address and the RMA number in one working day (except weekends and holidays).
Note: Please mention that you are from sitejabber.
Best Regards

Florida
2 reviews
4 helpful votes
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Fraud
September 27, 2017

I have been trying to return an item for the past two weeks and i am still waiting for a reply on my ticket. I did everything that they tell you to do and nothing. Today September 27,2017 i try to sign in on my account to check on my ticket for the return item and i can't sign in. This website is a FRAUD and no one should ever buy from this site. Their materials are cheap. I WILL NEVER PURCHASE ANOTHER ITEM FROM THEM AND I WILL TELL PEOPLE NOT EITHER.

Date of experience: September 27, 2017
Singapore
1 review
7 helpful votes
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Nothing like the picture
September 27, 2017

The colour was totally different to the picture and the cut and the quality was absolutely terrible. I will be taking it straight to the charity shop.

Rotita attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: September 27, 2017
Rotita R. Rotita Rep
over a year old

Dear customers,
We apologize for the inconvenience.
We have been devoting to offer good products with low price, but it maybe up to your expectation. So you could return anything you want, under the condition it's in original condition. Postal service is a good way to return, and I suppose it’s not much expensive. After we get the return package, 100% refund will be issued.
Please log in your account on our site and submit a ticket from the after-sales service, our customer service will send you the return address and the RMA number in one working day (except weekends and holidays).
Note: Please mention that you are from sitejabber.
Best Regards

California
1 review
0 helpful votes
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Quaolity clothing
September 27, 2017

I am super impressed with the dress that I purchased from Liligal. They make is so easy to shop for quality products online and I'm so grateful I found them. I just placed an order for some really cute earrings too that I can hardly wait to get. Hopefully it arrives as quickly as my dress did. I really enjoy this brand an will come back

Date of experience: September 27, 2017
Washington
1 review
0 helpful votes
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Excited to trade.
September 27, 2017

Gold trading academy has a genuine source of information on how to trade effectively. Im learning their system and its making me excited to trade.

Date of experience: September 27, 2017
North Carolina
1 review
0 helpful votes
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It' s a great deal done with Liligal.The relationship between me and Liligal is for long time.And I feel better to deal with this really dependable site. Basically I like to purchase products from online shopping site and this site is really awesome

Date of experience: September 27, 2017
Wisconsin
1 review
1 helpful vote
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Beautiful earrings
September 27, 2017

I had bought the purple earrings and they were beautiful, I also bought a pair for my mom and sisters. The quality is just absolutely amazing for the price! When I ordered mine then I just loved there checkout system, you just click an item and it adds it to your cart. Then I received a confirmation email of my order and it was set. I was so excited and they definitely reached higher than my expectations! After I had received mine it was so perfect that I had to buy a pair for my mom and she absolutely fell in love with it so then I bought a pair for my sisters and they bought it for their friends and now we are just all in love with it! The quality is just absolutely amazing for what you pay for it though, amazing.

Date of experience: September 27, 2017
California
1 review
0 helpful votes
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Best online shop
September 27, 2017

Rotita.com is the best online shop for womens vintage style clothing. I enjoy wearing vintage and retro styles and have received several compliments on the red dress and also on the black dress. The prices are competitive and there is always a sale. Plus they offer 30 days easy return but believe me when I say that you will not want to return your items because they are so very nice and all measurements are provided on the site so you can be assured of a proper fit. I am so glad I found this site.

Date of experience: September 27, 2017
Louisiana
1 review
0 helpful votes
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I'm very pleased with the vintage skirt that I bought! It arrived on time and in excellent condition. It also fit very well and looked exactly like the picture online! Liligal.com is the perfect website for someone looking for fashionable and affordable clothes, and accessories! Would definitely shop with Liligal again!

Date of experience: September 26, 2017
Georgia
1 review
0 helpful votes
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Selling Good
September 26, 2017

This jumpsuit was excellent. It fitted perfectly and hid all the lumps and bumps in the right places. I'm 5'2" and with high heels I didn't need to shorten the length. It is so versatile that it could be worn to a smart dinner or out to a party. The quality is good.

Date of experience: September 25, 2017
New Jersey
1 review
0 helpful votes
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So Beautiful
September 26, 2017

This top is much more beautiful than the image. The material is very good quality, and the stitching is excellent. This is definitely a "Must have item". The top is beautiful, classic and Stylish and can be worn with so many different things, skirts, trousers, shorts, leggings, tailored trousers. It is absolutely stunning.

Date of experience: September 25, 2017
Oklahoma
1 review
0 helpful votes
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I Love It.
September 26, 2017

I love this dress so much until I have ordered two more in different colors I wore it to a Birthday party and got lots of compliments even posted a couple of Pictures on FB and guys said it looked very stunning and professional on me..

Date of experience: September 25, 2017
Florida
1 review
0 helpful votes
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Good Online shop
September 26, 2017

This was my very first time I ever ordered from online. I was always worried and heard crazy stories about online purchases. But I saw this dress and wanted It. This was perfect. I read all the reviews and I did follow the instructions and ordered up a dress size. I usual wear a 14-16 so I did the next size up. People gave me so many compliments it was awesome. The material is good quality, I did wear a half slip only because I am a bit traditional but it's not necessary. But very pleased with the purchase

Date of experience: September 25, 2017
Texas
1 review
0 helpful votes
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Fantastic dress!
September 26, 2017

Completely happy with my purchase. It's a good material and slightly stretchy. It's a good, respectable length but not too long and not too short. I'm 5'6" and weigh about 167 and a Large fit perfectly without being too baggy or too tight! I'm going to buy more!

Date of experience: September 25, 2017
Texas
1 review
1 helpful vote
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Love it. Getting more.
September 26, 2017

This review is for the slim fit, not the skater dress. I got the LRG/XL based on the XL measurements in the 'sizing info'. It came in as a large, but it fits great nonetheless. Love the softness of it. The fit and length are as expected and the material is stretchy. I will be buying more in different colors.

Date of experience: September 25, 2017
California
1 review
0 helpful votes
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Professionally and promptly
September 26, 2017

I received a cute and quality swimsuit from this company quickly. I had some trouble with the sizing and they fixed the situation professionally and promptly. Overall, I was very pleased with their products and service!

Date of experience: September 25, 2017