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RotitaReviews 10,409

rotita.com
casual, lounge, resort, swimwear womenAge 19-25, 26-45
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From the business

Rotita is your global online destination that delivers some of today’ s most exciting and edgy fashion apparel. High quality with affordable prices. Free Shipping Over $69 and 30 Days Easy Returns.


rotita.com
Hong Kong
Founded in 2009
Clothing item from RotitaFashion apparel by RotitaMerchandise from Rotita clothing lineRotita fashion product

Business Highlights

General

Year Founded: 2009
Target Gender: women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $8.99 - $12.99
Free Shipping: sometimes
Free Shipping Detail: for orders above $79

Returns

Return Policy: not free
Return Instructions: only items in their original, undamaged, unstained and unworn condition and swimsuits with hygiene liners attached can be returned or exchanged
Return Cost: label fee

Sustainability

Recycling Program: no

Product

Style: casual, lounge, resort, swimwear
Body Fit: regular, plus size
Available Sizes: Women's (XS, S, M, L, XL, XXL, 3XL, 4XL, 5XL, 1X, 2X, 3X)

Customer Service

Support Channels: chat, contact form

Payment Options

Payment Methods: card payments, financing, PayPal, Google Pay
Buy Now Pay Later: Klarna

Membership Programs

Rewards Program: TopCashback

How would you rate Rotita?
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Rotita Reviews Summary

The company enjoys a strong reputation for high-quality products, with many customers praising the craftsmanship, precise sizing, and stylish designs that cater to a diverse range of body types. The ease of the ordering and return processes further enhances customer satisfaction, fostering loyalty among shoppers. However, concerns regarding shipping times and costs have been noted, with some customers expressing disappointment over delays and the expense exceeding product prices. Overall, the company demonstrates a commitment to customer happiness, balancing quality offerings with a responsive service approach despite logistical challenges.

This summary is generated by AI, based on text from customer reviews

service
1,464
value
1,407
shipping
1,420
returns
1,307
quality
1,394
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Florida
1 review
0 helpful votes
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I love this dress
October 2, 2017

I love this dress! I'm a size large in most dresses. I wanted a more slouchy off the shoulder look so I got a size 14, and it's exactly what I wanted. The material is a nice cotton feel that's a little weighted (doesn't feel super cheap and light). Also the price isn't half bad either! I'm going to be ordering another one in a different color.

Date of experience: October 1, 2017
Texas
1 review
0 helpful votes
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A great dress for the money and it can be dressed up easily with accessories. I put a camisole underneath because the v neck is quite deep. The 3x would have been just fine but I ordered up a size because of the reviews to be safe. It was fine either way.

Date of experience: October 1, 2017
New Jersey
1 review
2 helpful votes
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Dominique
September 30, 2017

I have ordered from Venus with no issues. Clothes are true to fit and look like the pictures.
I am also concerned about liligal too.

Date of experience: September 30, 2017
Minnesota
1 review
2 helpful votes
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Too hard to return an item
September 30, 2017

If you don't like your item and want to return, you have to submit an email "ticket". They plead with you to keep the item and give you 50% refund. I said "ok" since I would have to pay for the return postage to CHINA which would have cost a lot. I haven't heard back, no refund. You are taking a BIG risk... my items were too big, strangely sewn and not wearable.

Date of experience: September 30, 2017
California
1 review
2 helpful votes
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I bough a dress and what i received was something looking like a Halloween costume!
Is horrible the material cheap. Unfinished items, Please dont buy it anything form here!

Date of experience: September 29, 2017
Washington
1 review
0 helpful votes
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Good Fit
September 29, 2017

This is a great shirt for those somewhat chilly days when you need a scarf but not a jacket. I would buy again. Just make sure you check the care directions - don't put it in the dryer!

Date of experience: September 29, 2017
California
1 review
0 helpful votes
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Exactly as pictured
September 29, 2017

The color is bright and the item looks the same as the picture. Good Quality, very pretty, and I got lots of compliments. I like this dress because it was not see through, seemed to be a good quality and fit as expected.

Date of experience: September 29, 2017
Pennsylvania
1 review
3 helpful votes
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Lovely lace dress
September 29, 2017

I bought one of the lace dresses from Rotita.com and it is very lovely. Lacy and pretty layers and comes to about mid calf. I would guess US size of 12-14-16, not much bigger. Flows nicely! Looks like it will be washed and wear type material. Very pretty nice and light weight and I am sure I will be wearing it often. This came much sooner than expected date. I'm very happy with it, and definitely recommend.

Date of experience: September 29, 2017
New Jersey
1 review
0 helpful votes
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My go to site for fashion
September 29, 2017

After reading the reviews on sitejabber, I decided to order a couple of dresses, tops & accessories from Rotita and will definitely be a returning customer! Website is super easy to navigate with a huge choice of products, really easy to order & checkout via PayPal. Great value for money too (I even nabbed several dresses for under $20)! Discounts are run on most items adding more value & the free shipping is a nice touch. Received my order in good time expecting to "get what I paid for" in terms of quality & cheap prices yet I was extremely impressed by the quality of the clothes. Nice fabric, doesn't look like it will wear out quickly either, simply wash and wear. Customer support was very helpful & quick in their response for the little questions I had.

Date of experience: September 29, 2017
Indiana
1 review
0 helpful votes
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I needed a cute but classy dress, for my boyfriends dinner party, later this month. So, I went online and went straight to Rotita. I found a blue sleeveless dress, which I thought was perfect for the occasion. The dress was coincidentally on sale. I wasn't about to miss out this bargain, so I ordered right away. The ordering process was quick and easy. Thankfully, I received package in a timely fashion. The packaging is was great as usual. The material used to create the dress did not feel cheap at all. I felt like quality cloth. I feel I got way more than i expected for the price I paid.

Date of experience: September 29, 2017
Missouri
1 review
0 helpful votes
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Worth the money
September 29, 2017

I ordered the black dress and I have to say it was worth the money I spent and the time waited for it. It's my new favorite clothing piece to wear with everyday wear. My friends are really trying to figure out where I got this and it's fun to watch them guess. I love their selection of shirts too and it matches my personality just right and for a great price! I'm definitely going to be ordering more from this site, especially shirts and a few pieces of jewelry they have on the site, their stuff isnt like other sites that Ive ordered from.

Date of experience: September 29, 2017
Iowa
2 reviews
1 helpful vote
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So Happy With My Order!
September 28, 2017

It does take about 2 or 3 weeks to receive, but I was not disappointed in the product! I have learned from other orders, to choose a bit on the bigger size of what you wear. I wear between a L and XL. I chose the XL and glad I did. Company is legit!

Date of experience: September 28, 2017
Ohio
2 reviews
16 helpful votes
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Listen to the bad reviews
September 28, 2017

If there are good reviews on this company, they have to be paid for. I ordered a blouse a month ago. Never heard anything from them after the order was placed. I tried to contact them several times and they would email stating that I had to create a ticket, but every time I tried to create a ticket it didn't recognize my order number. I got in contact with PayPal and told them to take back payment. They contacted Rotita and amazingly, they said that it shipped and emailed me with the tracking number. BUT! When I try to track it, there is no information. After the ordering experience I am so afraid of what the product is going to be like. THe blouse I ordered was so cute, I was stupid and didn't read the reviews. SHAME ON ME! And SHAME ON YOU if you order from this company. If the blouse arrives and it is amazing, I will review this again and let you know.

Rotita attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: September 28, 2017
Rotita R. Rotita Rep
over a year old

Dear customer.
We are so sorry to tell you that your delivery is stuck at the customs. We are willing to offer you a full refund to your user account for next purchase or to your original payment account.
Please feel free to submit a ticket to contact us and tell us your decision. And our customs service will reply you in one working day (except weekends and holidays).
Note: Please mention that you are from sitejabber.

District of Columbia
1 review
1 helpful vote
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Concerned
September 28, 2017

I an leaving on a 12 day cruise in November. I would like to order several items from the liligal site. I have read all the reviews and Im concerned about the negative revie ws. Can a liligal customer or customers reach out to me. Would you advise me to order or run away? Is liligal a rip off? Is liligal scamming customers? Is the return policy accurate and true? If I was to orderfrom liligal will I get my items in time of cruise? Im also concerned about the broken English in the positive reviews. Are the positive reviews fake? I also read reviews also negative pertaining to extremely poor customer service. Unable to speak or communicate with liligal staff. Also, has anyone ordrred from Venus, Riotta, Rosewe Shopping sites. Are thes sites just as bad? Are any of these sites creduble? EBdress, Ericdress, Modishe clothing sites ligitimate? Please reach out. Im cruising in November. Thanks for sharing and caring.

Date of experience: September 28, 2017
Michigan
1 review
0 helpful votes
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Fits well
September 28, 2017

I love this shirt! The feel of it is nice and soft but sturdy, and the fit is fantastic. It hugs the bust just so and then flares to flatter a fuller tummy, like I have. The sleeves are nice and soft so I can push them up and out of the way when I'm working with my hands.

Date of experience: September 28, 2017
Illinois
1 review
1 helpful vote
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Free shipping
September 28, 2017

I ordered three of these to get the free shipping. I love them! Easy to wear, and to wash. I washed them by hand, hung them to dry... wonderful. I'm wearing the chocolate one now with leggings. Very comfy.

Date of experience: September 28, 2017
California
1 review
0 helpful votes
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Amazing compliments
September 28, 2017

One I had a larger size it really is a nice versatile dress. I've worn this with boots and leggings and then a thinner pair of leggings and sandals and get huge compliments on the dress.

Date of experience: September 28, 2017
Texas
1 review
0 helpful votes
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Good quality
September 28, 2017

So cute and soft! And what a great price point! I got this dress to wear with leggings and skinny jeans. I got it in three colors. It's nice and stretchy and super comfortable. The length is great and I think shirts like these are just so easy.

Date of experience: September 28, 2017
Missouri
1 review
0 helpful votes
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Feel Comfortable
September 28, 2017

I love this dress! I bought a pair of mauve leggings to go with it. It is very conservative, most young women my age do not dress this way. Also, the material is exceptionally soft, it exceeded my expectations.

Date of experience: September 28, 2017
Pennsylvania
1 review
0 helpful votes
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Great experience
September 28, 2017

I am not usually very big on buying clothes online because the experiences I have had are mostly negative. However, Rotita has caused me to rethink my perception of buying online. I recently purchased some clothes for myself - and I was satisfied with the order! Firstly, the clothes were great prices. Secondly, the clothes I ordered were as I saw them online and ordering was very easy. Also, the shipping time was good. Overall, the experience was great and because of that I would return again. Thanks much, Rotita!

Date of experience: September 28, 2017