Rotita is your global online destination that delivers some of today’ s most exciting and edgy fashion apparel. High quality with affordable prices. Free Shipping Over $69 and 30 Days Easy Returns.
Rotita has a rating of 4.2 stars from 10,338 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Rotita most frequently mention customer service, good quality and bathing suit. Rotita ranks 3rd among Discount Shopping sites.
HATE how long it takes for shipping! I have been waiting for every for my order. I wanted to put in another order for my granddaughter, but is going to be the end of summer before she gets them!
Very pleased with the dress, it looks exactly as it does on the web site, except it is a bit longer than shown. I used the sizing chart to get the right one to order and it was perfect. I would recommend everyone do this as the sizes are smaller than normal and if I had ordered my normal size it would not have fitted me. Very pleased with the seller.
Rotita did not disappoint the clothes are quality, lovely and stylish. They have a hige sele tion very rrasonabky priced. You can litetally find just about anytbing yku want and much mote. They are profesdional and very nice and eady to work with.
Good customer service nice colour good material variety of selection
There were so many to choose from it was difficult to pick just one! But, I'm very happy with my choice and I can't wait to go to the beach to wear it!
Excellent customer service. Emails replied to promptly and help given with returns and replacements.
I appreciate the seller's commitment to timely delivery for this women's clothing order. The package arrived promptly, and I was able to enjoy my new outfits without any delay.
I ordered 1 dress which arrived, it was nice but too small so returned it and asked for a larger size to be sent I sent the 3.99 like requested but havent received any emails or information when the exchange will be coming.
I ordered three blouses and a jumpsuit from this company. When I finally got them, they all looked cheap and were poorly sewed together. I will never wear these items. The website displays beautiful clothing but no matter how good they look, don't order. The pictures do not accurately depict the product that you will actually get in the long run. The sizing is off sizing.The fabric isn't aligned correctly.
I've been trying for over two weeks to get My refund. Everyday I have to contact them online. Everyday they promise it's resolved and every day it's not. This is insane. No one will take care of the issue.
I purchased 3 Christmas tops on Nov 20 with the expectation of being received by Dec 9, based on the information their website stated (well enough before Christmas). Here it is Dec 30, still hasn't left their "partner" shipping company and cannot get a refund, told multiple times "please wait a few days, we have accelerated the delivery for you". I have requested a refund numerous times with no success. They constantly state it's been shipped, but USPS has not received any shipment in their hands yet. I believe this is scam and can't get any refund or answer from this company.
I've ordered twice from Rotita. One order came through at the expected time and products were generally ok. I put in a second order on April 1,2022 and as of May 5,2022, it hasn't even shipped yet. Customer Service has not been helpful at all - they keep promising me that shipment has been 'urged', but I've been given shipment deadlines of April 5, April 11, April 30 and May 4 and nothing has even been sent yet - according to their original deadline, it was supposed to arrive between April 28-May 9 - and instead, they can't even get it out the door. Although they have taken my money. And not offered compensation or a refund. Buyer beware with this company.
I ordered a couple of tops in late November with shipping estimate of December 25-22. It is now January 3 and I just got a note that my items are being prepared for shipment with the same shipping estimate.
I've tried to cancel the order and they claim item is shipped. It's been very frustrating to deal with customer service and get any help. I'm no longer at the address for receipt of the package so even if delivered I cannot pick it up to return. So disappointing. Do not buy from Rotita and expect prompt shipment.
I ordered a very cute jean jacket but didn't wear it until 30 days had passed. I was totally humiliated at work when my coworkers noticed how the sleeves did not match. I sent pictures to Rotita but they refused to replace or refund the item.
Returned my 1st order in one package using their return label. Policy states If you are not 100% satisfied with the items you received, we gladly accept the free return & exchange for US within 45 days of receipt. The company deducted $19.22 from my credit. Cannot call anyone. Only online chat x3 with no results and 1 email with no response. Very unhappy with the company.
Very cheap quality for what you pay. Won't order again. Shein is better. I ordered shorts that looked flattering and thick. Far from that. Cheap and falling apart. Bathing suit top is not even hemmed on bottom. Just cut.
I ordered the swimsuit deal in May. I loved all of the swimsuits. I went to the beach, in June, so I had a pretty swimsuit for all 5 days.
I like that Rotita, has great deals all of the time.
I sent back very flimsy tops and never got credited for my returns, I will NEVER order from them again.
They owe me $89.00. I have contacted them 3 times since Oct, 2019.
The tops are terrible!
Do yourself a favor, block them on your email.
Be careful and do not buy from Rotita. I bought 4 clothing from them. All were small. To make matter worse, I had to pay £28 to send it back. It was so annoying and frustrating and I would never buy from such a site again. Most sites such as Shein have free returns even though it's not based in England. They're reap off and their sizes are incorrect. Clothing are also so light and looking cheap.
This company not only charged me twice for my order but also sells items representing something different. Their quality of this item is completely different than the one described. More over, I have been trying to return the item for a refund and they are giving me the runaround.
Hi, Rosi L.
Sorry for the inconvenience.
Can you tell me your order number?
I will check and solve it for you.
Looking forward to your reply.
Sincerely
Rotita
Answer: Thank you for your valuable feedback. I wish to start off by telling you that we are extremely sorry about the situation. I have followed up your case and our team will solve it for you. Can you please submit a ticket? Our customer service will resolve the problem in 1-2 working days. Please mention that you are from sitejabber website.
Answer: We have been providing free shipping and high quality products all over the world. Some customers may not like them, but they have right to return and get a refund. Meanwhile, there are many bad reviews not written by real customers, but fraud competitors. We really despise it.
Answer: Please don't waste your time! It is not suppose to be that some people just so "happen" to have a good experience. Trust me this company is horrible and you will regret it immensely. They send cheap fake knockoff of their items and the pictures on the site are stolen. Don't read the fake positive reviews. I ordered from here and I was extremely disappointed and angry. I want to spare you that experiment
Answer: Our size is Asian size and runs small for western size, you can choose 1-2 up More information, pls check our size chart
Answer: I wouldn't order anything from that site. But it's at your own risk
Answer: Sizing is very inconsistent and clothing looks nothing like the Pics. Do NOT buy
Answer: I wouldn't waste your money. Took forever to get the dress and once we got it, it was poor quality and not what was pictured on website. Finally got them to agree to refund money if I returned dress. Went to post office to ship back and found out it was going to cost almost $15 to send back with no guarantee I would get my full refund. I opted to keep the dress so I wouldn't be out more money. Maybe I can use for dish rag! Lesson learned! Will never order through them again.
Answer: Thanks for your feedback. We have been devoting to offer good products with low price, but it maybe up to your expectation. So you could return anything you want, under the condition it's in original condition. Postal service is a good way to return, and I suppose its not much expensive. After we get the return package, 100% refund will be issued. Our customer service will send the return address to you, please submit a ticket ASAP and we are expecting for an earlier reply. Please mention that you are from sitejabber. Best Regards,
Answer: I wouldn't waste your money. Nothing that you order looks as good as in pictures and the quality of the material is cheap and thin.
Answer: I was lucky in the sense that my "clothes" arrived in a relatively short amount of time. However, it is important to note that the clothes were so unlike what I purchased and so cheaply constructed that I used one piece to dust with (literally) and immediately stuck the other in a bag of clothes to donate. So unfortunately waiting for your items to arrive may be the least of your worries. Good luck!
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Hi, Debra B.
We are sorry that our products did not satisfy you.
Can you tell us your order number?
We will check and give you a reasonable solution.
Looking forward to your reply.
Best wishes
Rotita