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Ross-SimonsReviews 13,497

4.7

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Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...


ross-simons.com
Founded in 1952
Cranston, RI
+39
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Ross-Simons Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of jewelry, as well as fast shipping and reliable service. Many reviews highlight satisfaction with the purchasing experience, including ease of ordering and attractive packaging. However, some customers expressed concerns regarding product sizing and the accuracy of descriptions, particularly for certain items. Additionally, there were mentions of delayed deliveries and issues with returns, indicating a need for improved clarity in product details and customer support. Overall, the company is well-regarded, though there are areas for enhancement in communication and product consistency.

This summary is generated by AI, based on text from customer reviews

service
1,399
shipping
50
quality
11,962
This company responds to reviews on average within 2 days

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62,483 reviews

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Rhode Island
1 review
0 helpful votes
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Great customer service
September 5, 2025
Updated review

This site is very easy to navigate. The products they offer are high quality and their prices are very reasonable. Shipping is free and orders arrive quickly.

Date of experience: August 16, 2025

Easy to navigate site and checkout was very easy
August 26, 2025
Previous review

Easy to navigate site and checkout was very easy.

Date of experience: August 16, 2025
Massachusetts
1 review
0 helpful votes
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I am very happy about the product I received. Not happy to see the product was on sale a few days after I received it.

Date of experience: August 26, 2025
Barbara J. — Ross-Simons Rep
3 hours ago

We offer promotions that change weekly, and while some pieces may never go on sale, we do honor price adjustments if an item goes on sale within 30 days of shipping. A refund was issued for the sales price difference. Private message sent.

Tennessee
4 reviews
19 helpful votes
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I really love the 22 inch 14kt Yellow gold adjustable box chain I ordered. It is light weight and I love that the box chain style does Not get caught in my long hair. The only problem is that the lobster clasp is so very tiny, that it is extremely difficult to open and catch into the tiny tiny hole on the other end of the chain. That is the only reason that I only gave a 3 star rating instead of five.

Date of experience: August 26, 2025

I was happy to be able to find the 14kt
August 26, 2025
Previous review

I was happy to be able to find the 14kt. Gold adjustable box chain necklace that I needed today. The price was also great and I appreciate this very much.

Date of experience: August 16, 2025
Missouri
1 review
0 helpful votes
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Good experience
September 5, 2025
Updated review

Ordering the bracelet was easy, and it was delivered on time.

Date of experience: August 26, 2025

Good experience
August 23, 2025
Previous review

Good experience.

Date of experience: August 13, 2025
Vermont
1 review
0 helpful votes
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Beautiful!
September 5, 2025

I have no problem purchasing from Ross Simon's. I'm well aware of the quality of their products. Many times I had been in their Barrington Rhode Island store. Perfect fit and comfortable. AND sparkly! Lab created diamonds in my ring did not disappoint.

Date of experience: August 26, 2025
Michigan
1 review
0 helpful votes
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Yellow quartz ring
September 5, 2025

The rings ive purchased are true to my size and are very nice quality.

Date of experience: August 26, 2025
Massachusetts
1 review
0 helpful votes
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Amber Pumpkin Pendant and Drop Earrings
September 5, 2025
Updated review

I love the Amber Pumpkin Pendant and Drop Earrings! I can't wait 'til October to wear them to celebrate one of my favorite holidays, Halloween! The quality of these items is fantastic, and I think the price was appropriate based on the workmanship and compared to similar items. Thank you for making them available! On-line purchase was easy, and the items were both shipped very quickly and well packaged.

Date of experience: August 26, 2025

I love the Amber Pumpkin Pendant and Earrings, and...
August 26, 2025
Previous review

I love the Amber Pumpkin Pendant and Earrings, and can't wait to receive them! Thank you for making them available. Online order was easy.

Date of experience: August 16, 2025
Arkansas
2 reviews
0 helpful votes
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Prettier Than the Picture
September 5, 2025

My father and grandfather both grew sunflowers, so I fell in love with the sunflower necklace. I was thrilled when it arrived, and it is so much prettier around my neck than it was on the page. It is the perfect size and has the perfect sparkle. I love it!

Date of experience: August 22, 2025
Florida
1 review
0 helpful votes
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Diamond earrings
September 5, 2025

My earrings came in a good time. Diamonds in white gold, studs. I wear them most of the time. They are my main pair. I really am pleasantly surprised how beautiful they are. They are man made and usually you don't care those stones, but these really impressed me.

Date of experience: August 26, 2025
Michigan
1 review
0 helpful votes
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Very Satisfied
September 5, 2025

You make shopping online very easy. My order arrived earlier than promised. Your tracking system is very easy to use.

Date of experience: August 26, 2025
Oklahoma
1 review
1 helpful vote
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Reed and Barton Christmas Cross
September 5, 2025

We received the 1st annual edition of Reed and Barton's Christmas Cross as a wedding gift. Every year we have added the next edition and now we have our 55th ornament. Needless to say, the price has increased significantly. The jewelry store that carried the crosses quit carrying them several years ago, so we had to find a new supplier, and Ross-Simons was the perfect answer. The price, service, and availability are outstanding. We couldn't be happier that we can continue our collection!

Date of experience: August 26, 2025
New York
1 review
0 helpful votes
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Seamless
September 5, 2025
Updated review

The overall transaction was simple and smooth. All good for my first purchase.

Date of experience: August 26, 2025

Shopping was easy
August 25, 2025
Previous review

Shopping was easy. We'll see how the rest of the experience goes.

Date of experience: August 15, 2025
Alabama
1 review
0 helpful votes
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Great product
September 4, 2025

Great jewelry. Always received great products from this company.

Date of experience: August 25, 2025
Texas
1 review
0 helpful votes
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Excellent
September 4, 2025

Item was exactly as seen on web site. Quality of item was great

Date of experience: August 25, 2025
Pennsylvania
1 review
0 helpful votes
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Great company
September 4, 2025

Great company, affordable price, good quality. My item's was delivered quick and in a very nice box. Highly recommended this company.

Date of experience: August 25, 2025
New York
1 review
0 helpful votes
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I'm Never Disappointed In Ross-Simons Jewelry
September 4, 2025
Updated review

The overall experience was great. I'm so glad I ordered the pearl studs in 14kt gold.

Date of experience: August 25, 2025

Ordering was easy and checkout also
August 25, 2025
Previous review

Ordering was easy and checkout also.

Date of experience: August 15, 2025
Tennessee
1 review
0 helpful votes
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Good selection and quick delivery
September 4, 2025

Found nice gold hoops to use till I can afford to replace my 14K ones that I've worn for 25+ years. Selection was nice. Good value and quick delivery. Packaging was impressive.

Date of experience: August 25, 2025
California
1 review
0 helpful votes
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Easy to order.
September 4, 2025

Easy to order and receive. Necklace is a lot smaller than it looks in the picture.

Date of experience: August 25, 2025
Texas
1 review
1 helpful vote
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First complaint
September 4, 2025
Updated review

Up until this purchase never had a complaint. I dont have 12 more characters to say.

Date of experience: August 25, 2025

Quick and easy
May 8, 2025
Previous review

Quick and easy

Date of experience: April 28, 2025
Florida
1 review
0 helpful votes
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It was what I expected
September 4, 2025
Updated review

Nice jewelry and good price for it. It's what I was expecting for daily use.

Date of experience: August 25, 2025

Im a regular customer because I love you service
August 24, 2025
Previous review

Im a regular customer because I love you service

Date of experience: August 14, 2025