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Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...
Ross-Simons Reviews Summary
The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of jewelry, as well as fast shipping and reliable service. Many reviews highlight satisfaction with the purchasing experience, including ease of ordering and attractive packaging. However, some customers expressed concerns regarding product sizing and the accuracy of descriptions, particularly for certain items. Additionally, there were mentions of delayed deliveries and issues with returns, indicating a need for improved clarity in product details and customer support. Overall, the company is well-regarded, though there are areas for enhancement in communication and product consistency.
This summary is generated by AI, based on text from customer reviews
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I bought a necklace from ross simons and they said it will take 7 to 10 business days for the package to arrive. Its been a lot longer than that and they do not give you a tracking number. I called customer service twice and they were no help at all. I will no longer buy expensive items online, i will only buy from a brick and mortar store from now on. I don't know how they are still in business.
I love this company. They have a wide range of gorgeous quality jewelry and I have only returned one thing I ever bought from them and it was easy. They're fast and reliable and have good sales. Also, I requested their gold packet (to sell some single earrings, broken necklace) to them and it was here in less than 48 hours. I don't know how that process is going to work out for me yet, but am optimistic. Apparently, they do a live video weighing your gold and give you a quote right then and there. If you don't want it, they send your jewelry back for free and insured.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members