Ross-Simons

I purchased the magnet type closures in both gold & silver that attach to my necklaces. They had become difficult for me to do between my nails & my fingers not working due to aging. With my purchase, the problem is solved! I'm very pleased with my purchase.

RS has so many pieces of jewelry to choose from. They also run the gamut on price. If you want to spend $10,000 on a ruby ring, they have it. If you want to spend $300 on a ruby ring, you'll find that too. Because there is so much to choose, I wish the filter worked a little more efficiently.

I purchased a diamond cross for the Easter holiday. When I opened the cross, I immediately was disappointed in the quality of the diamonds. The diamonds are cloudy. In addition, the clasp is a spring ring style. It was very, very SMALL thus making it hard to put on. I have purchased several items from RS, including expensive pieces. This is the first time I was disappointed in my decision to purchase what I thought would be a good purchase for the money. The usual diamond quality was absent, and the chain was very cheap. I wish there had been a better-quality chain to purchase with the cross. Overall. I would not purchase a clearance item unless it was a truly better investment.

My past experiences with RS have been very good. I was very disappointed when one earring in my recent purchase ended up with a broken hinge on its first wearing. There is no way these earrings can be worn again. Big waste of money. Too bad.

I started using Ross-Simons when remembering my mother talking about them after she visited New York. They have everything you could possibly want at a terrific price. Just the place to go to find something lovely to treat yourself. The earrings were the second piece I bought and were of excellent quality, as was the ring.

My daughter fell in love with some tiny starfish earrings while watching the Netflix series White Lotus. I remember seeing them years ago in your catalog. I purchased them for her birthday and she was thrilled. And then something terrible happened. She lost one a few days after she received the earrings and is devastated. Please let me know if there's anyway I can purchase one tiny starfish earring to replace the one she lost. She really loves them.

As always, shopping with Ross-Simons is a great experience. Website is easy to navigate and the jewelry is exquisite. I love this necklace but wish I had gotten the larger size. Can't decide if my "bumblebee" will stay with me or return to the hive! Then again perhaps a small bee is better? In any case, shop this company with confidence!
And: their presentations are gorgeous too!

While recovering from complex ankle surgery, several wonderful women friends took good care of me for 5 weeks, asking for nothing in return. I chose to gift all of my "angels". Every necklace chosen arrived on time and in one piece. All were lovely and perfect for each individual. I also rewarded myself with a ring, which was equally lovely and will remind me of the blessings, not the pain that I experienced during this challenging time. Ross Simons is a dependable source for high quality, fair priced jewelry, which in this day, is not that easy to find nor to trust the company or purveyor selling the pieces. Thank you Ross Simons.

I received a small brochure and found the jewelry very appealing. Prices seemed decent.
I researched on line and ordered the mother of pearl silver heart pendant. It is a lovely design, made well and surprise it can be flipped over for a different look. Nice quality. Very happy and you now have a new customer. Ordered again already!

Arrived on time and beautifully boxed. Disappointed in bracelet itself. It's a graduation gift for my granddaughter and does not meet my expectations. Chain is rather cheap looking and infinity design appears dull. Had hoped it would have been nicer for a gift.

I enjoy online shopping with a store that carries unique jewelry I don't see in my local stores or jewelry stores. I discovered Ross-Simons through an online invitation. Since then, I've bought many pieces, and I always get compliments on my jewelry when I'm out visiting friends. Their quality and prices keep me coming back.

I returned 2 items I received at Christmas and recently purchased a few more. The returns were no problem, Hard to find good customer service these days, I recently misplaced my favorite white gold hoops I've had for years, (from Ross-Simon). They were the perfect size and I rarely changed them.

Earrings were meticulously described, ordering was very simple, and delivery prompt. I was delighted with the earrings and will wear them often. It will be a pleasure to recommend Ross-Simons at any time.

We received our package Monday. Today (Wednesday) we noticed a stone has already fallen out of one of the rings.

It has only been 2 days and my wife takes careful precautions to ensure her rings don't get damaged.

I have the warranty. Please advise me on how to rectify this issue.

The few times I dealt with customer service, they were okay. Once, they sent me the wrong product and it was inferior in looks and cost. They replaced it with the actual product I bought only after I had to send pictures, etc., instead of just going with the customer is always right motto. They did this after MUCH fanfare. I guess, it could be understandable because they do not want to be ripped off. I get this. Then, I forgot to add my $50 coupon and they would not honor it and said it was too late (one day). Great customer service would have been to just give it to me anyway. These are small complaints. As long as they send me the product I ordered (which they do 99.99% of the time), then I like their products a lot.

It was easy to order, and it was delivered pretty quickly. It's a beautiful silver cat ring with blue eyes. It reminded me of my beautiful little Duchess, who I had for 20 years, who also had beautiful blue eyes, but has since gone over the rainbow. I will always cherish her and this ring.

I purchased emerald earrings. There is no sparkle to the emeralds at all and are actually quite dull looking. For the price I'm keeping them since they're a gift and I have no time to look for anything else.

I have shopped at Ross Simon before and I trust their products. This time I purchased two gold chains.
Two things I might change with both chains - I'd like the spring ring clasps to open wider to make it easier to fasten the necklace. I'd also like the loop that attaches to the clasps to be a little bigger.
I haven't had this issue before.
But other than this, the chains are lovely.

The tennis necklace is wonderful. However, I would need a 18 or 20 inch. Is this an item I can buy an extender for. Or what would you recommend. Thank you in advance. Please call or text with your suggestions. Carolyn Jones

The earrings I ordered looked just like they did in the catalog and online. There were no surprises or disappointments. I will know more after a few wearings but for the price I can't say anything bad about this product. I look forward to shopping with Ross-Simons again soon. I know I will get what they say I am getting and it is easy to shop.