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Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...
Ross-Simons Reviews Summary
The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of jewelry, as well as fast shipping and reliable service. Many reviews highlight satisfaction with the purchasing experience, including ease of ordering and attractive packaging. However, some customers expressed concerns regarding product sizing and the accuracy of descriptions, particularly for certain items. Additionally, there were mentions of delayed deliveries and issues with returns, indicating a need for improved clarity in product details and customer support. Overall, the company is well-regarded, though there are areas for enhancement in communication and product consistency.
This summary is generated by AI, based on text from customer reviews
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Website works pretty well. It took a bit to drill down into the area I was looking for.
I made this purchase as a birthday gift and it arrived on time and was packaged with care. The color was more beautiful in person and the price was great.
It was easy, the name and products gives me peace of mind because I know I'm getting quality with an offordable price.
I sent an email to cutomer service about how happy I was with my purchase, and I think that says it all.
Looking for small gold chains for gifts and found exactly what I wanted!
Problem with email & password
Need to resolve before placing another order
Ordering online was quick and easy! Moving through site was a breeze.
Delivery was quick returned 1 item- did t like the quality/design
Ordered sapphire studs for goddaughter with a personalized birthday message. Order arrived in a black nondescript box. Inside the box was a plastic glassine envelope containing the earrings in two identical 'drug-type' glassine envelopes. The 'additional cost' personalized message was printed in small font in the body of the 8x11.5 receipt. I have purchased earrings in the past both online and at physical locations. All earrings were in boxes with 'internal holders' and NEVER in glassine envelopes. Earrings were nice but the presentation/display sadly distracted from the entire experience.
First time user. Look forward to doing business in the very near future.
Found the item I wanted at a great price and got the quality as described. So unusual today to have such a pleasant shopping experience. Thank you.
Selection and pricing can't be beat
This necklace is beautiful. I am excited to wear it to my daughter's wedding.
Exactly what I wanted, perfect size. Good quality. Punctual delivery.
Had trouble with coupon code not working.
This ring is very nice and big. I needed a pearl ring to go with my other pearl accessories and this did the trick. Very happy with it.
The cross is as described- looks beautiful. Came quickly. I love Ross-Simon's jewelry
Very delicate and pretty. The price was right. Would order again.
It was fine i like the earnings just not the bracelet i am returning
Ross Simons has been a "friend for my jewelry inputs. I have all of friend to I enjoy going with your jewelry choices. Thank your for being select with ideas that are love from enjoy from me. Mary Clarke
Great jewelry. Fun shopping experience. Thank you. Mary Clarke
Excellent shipping experience. I hope to be a returning customer.
The necklace is beautiful. It's dainty yet the CZs are visible and clear. The chain is strong so far. It has an extension but I really don't like it. I didn't know that it had an extension. I bought it on sale but I think that the price is a bit high. Overall I'm happy with it.
Everything thing went as well as could be expected. No problems at all. Thank u.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
All items are shipped in the Ross-Simons black presentation box, which features our logo on the outside. To ensure optimal protection during transit, many pieces are placed in plastic bags then placed in the velvet pouch inside the box. The jewelry can be removed from the plastic baggies for presentation in the provided box.
A gift message to your order is complimentary. The gift wrap option selected for the earrings, does include a $5.95 fee. Private message sent.