business logo of Ross-Simons

Ross-Simons

Overview

Ross-Simons has a rating of 4.7 stars from 11,616 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ross-Simons most frequently mention customer service, good quality and shopping experience. Ross-Simons ranks 1st among Engagement Rings sites.

service
1,200
shipping
48
quality
10,006
This company responds to reviews on average within 3 days

Instant Feedback

56,361 reviews
+39
How would you rate Ross-Simons?
grey star
grey star
grey star
grey star
grey star
Minnesota
1 review
0 helpful votes
Follow Elizabeth E.
Unfollow Elizabeth E.
Send Message
Share Review
Report Review

.
November 24, 2024

...hfftrgtewflkmfdsajesoiurjnerdslkjnv;ldsafDSNFLJNDslikfjheW;LNFs

Date of experience: November 14, 2024
Kentucky
1 review
0 helpful votes
Follow Joseph Y.
Unfollow Joseph Y.
Send Message
Share Review
Report Review

Yes
December 26, 2022

Aaaaaaaaa Aaaaaaaaa Aaaaaaaaa Aaaaaaaaa Aaaaaaaaa Aaaaaaaaaa

Date of experience: December 26, 2022
New York
1 review
0 helpful votes
Follow Edith F.
Unfollow Edith F.
Send Message
Share Review
Report Review

.
May 16, 2022

...

Date of experience: May 16, 2022
California
1 review
0 helpful votes
Follow Susan V.
Unfollow Susan V.
Send Message
Share Review
Report Review

...
July 24, 2022

...

Date of experience: July 24, 2022
Ohio
1 review
1 helpful vote
Follow Jeffery J.
Unfollow Jeffery J.
Send Message
Share Review
Report Review

...
August 26, 2022

...

Date of experience: August 26, 2022
Pennsylvania
1 review
0 helpful votes
Follow MaryAnn T.
Unfollow MaryAnn T.
Send Message
Share Review
Report Review

Wearing this necklace has such class!
March 5, 2025
Updated review

Wonderful customer service. Excellent quality and wide range of products. Prices
Are very reasonable. I am a frequent buyer.! My late husband purchased many
Necklaces and bracelets. Will continue to purchase items@ Ross-Simons.

Date of experience: March 5, 2025

What tasteful and Elegant design of earrings!
December 24, 2024
Previous review

I wear my lovely earrings every day! So light
And yet, so beautiful and love how they convey elegance!

Date of experience: December 14, 2024
California
1 review
1 helpful vote
Follow Janett H.
Unfollow Janett H.
Send Message
Share Review
Report Review

Exceptionally Nice Ring
February 23, 2025
Updated review

Lovely light green ring looks better in person and fits well! Hint - this ring would also be great in pure white or lavender. Nice generous width, it looks substantial but not over the top. Thanks very much!

Date of experience: February 23, 2025

Great products!
September 13, 2024
Previous review

Great products! Checkout is tricky to bypass pop up ads.

Date of experience: September 3, 2024
Maryland
1 review
0 helpful votes
Follow marcia b.
Unfollow marcia b.
Send Message
Share Review
Report Review

Buying gold jewelry on-line is usually a little challenging but I don't know how it would be easier unless a R*S brick and mortar store was available. There used to be one in Christiana Mall in Newark DE; however, it closed some time ago. Now that would be great but would probably cause me to spend more. So OK it's probably best to leave things the way they are.(smile)

Date of experience: March 30, 2025
Florida
1 review
0 helpful votes
Follow Michael M.
Unfollow Michael M.
Send Message
Share Review
Report Review

Delivery needs work.
February 17, 2025
Updated review

Seamless process. However, ordered an item previously before the deadline for Christmas delivery but did not receive my order till after the promised delivery date. I hope any delivery issues have been rectified. Thank you.

Date of experience: March 7, 2025

Seamless process
December 21, 2024
Previous review

Seamless process.

Date of experience: December 11, 2024
Colorado
1 review
1 helpful vote
Follow Gaylen T.
Unfollow Gaylen T.
Send Message
Share Review
Report Review

Fair pricing and ease of search/sort criteria. Was disappointed in the packaging. A very nice wrapping and ribbon, but chain necklace was still in the plastic and just laid carelessly within (not arranged into the clips, etc.)
—- at a steakhouse, you pay for the "sizzle," not merely the steak … —-
No way to discover this until during presentation on Valentine's Day …..

Date of experience: February 15, 2025
Texas
1 review
1 helpful vote
Follow Angie G.
Unfollow Angie G.
Send Message
Share Review
Report Review

Well it fits a little lose, not happy.
March 5, 2025

Normal deliver depending on where you buy from. I, believe it took a week to receive my order. I, will be returning since it's not fitted just haven't had the time to send or look at the instructions on how to return

Date of experience: March 5, 2025
New York
2 reviews
0 helpful votes
Follow PATRICIA B.
Unfollow PATRICIA B.
Send Message
Share Review
Report Review

Bent ear wire
March 30, 2025

I have done business with Ross-Simons for many years going back to when they were on QVC. I was always satisfied with the quality of my purchases. Th last two items I have ordered have been flawed. The sterling silver paper clip earring had a faulty clutch. The bunny earrings I just received had a bent ear wire. I have remedied both situations because of the hassle to return them. I am questioning your quality control.

Date of experience: March 30, 2025
New Jersey
1 review
0 helpful votes
Follow Laura G.
Unfollow Laura G.
Send Message
Share Review
Report Review

Great gift for a Ninety year old
February 16, 2025

Love 😍 💖 Ross Simon. Brought a Murano heart necklace for My Ninety year old mom was her Valentine gift she hasn't taken it off. The necklace arrive next day just in time for V-day the presentation box was lovely. And you could not beat the price Thanks Ross Simon.

Date of experience: February 16, 2025
New Jersey
1 review
0 helpful votes
Follow Maris W.
Unfollow Maris W.
Send Message
Share Review
Report Review

Lovely earrings to match a necklace.
April 24, 2025

My husband gave me a lovely, long gold necklace with black beads and aqua crystals. I wanted some dangle earrings to use with it. The ones I found at Ross Simmons are lovely! They are smaller than what I was expecting, but are beautifully exquisite.

Date of experience: April 14, 2025
Barbara J. Ross-Simons Rep
3 weeks ago

We are glad you found what you needed, and hope you are happy with your purchase!

Illinois
1 review
0 helpful votes
Follow Sandra H.
Unfollow Sandra H.
Send Message
Share Review
Report Review

They have nice jewelry.
February 15, 2025

Ordering is very easy process. Products are good quality. I wish they would use larger closing pieces. The spring hinge is small as is the end ring to clasp making it difficult to handle and engage the two.

Date of experience: February 15, 2025
New Jersey
1 review
0 helpful votes
Follow DIANE D.
Unfollow DIANE D.
Send Message
Share Review
Report Review

Grandma of the bride
March 12, 2025

I thought the ordering system was very confusing. Pop-ups of other merchandise really frustrated me. I knew what I wanted & just wanted to order that piece. You have beautiful things but I cannot afford everything I want.

Date of experience: March 12, 2025
Florida
2 reviews
0 helpful votes
Follow Anthony C.
Unfollow Anthony C.
Send Message
Share Review
Report Review

2 days late for Valentine's and Birthday weekend
February 17, 2025
Updated review

Do not use USPS if you are promising me a delivery by a particular holiday. They are undependable. I needed these 3 items for presenting on Valentines and two consecutive days. Since they were late, Valentine's day and the next day were spoiled. Very disappointed but not surprised in USPS... Even Amazon only uses them when nothing else can be used. Follow their lead, please.

Ross-Simons attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: February 17, 2025
Barbara J. Ross-Simons Rep
3 months ago

For all orders to be received by Valentine's Day customers need to select Valentine's Day Delivery at checkout. If this option is not selected, orders are not expressed out with a guaranteed delivery date. Private message sent.


Good price
November 6, 2024
Previous review

Good price. Pretty dangle

Date of experience: October 27, 2024
Michigan
1 review
1 helpful vote
Follow TAMMY W.
Unfollow TAMMY W.
Send Message
Share Review
Report Review

Happy
March 3, 2025

The checkout was very easy to navigate.
I am a returning customer of Ross Simon. I am very happy with my purchase. I love pearls and these earrings are simple elegance. I love the movement the lower pearl provides and the diamond gives it a little bling. The backs are normal size and easy for aging hands to put on. These earrings are a new favorite and I will be wearing them often.

Date of experience: March 3, 2025
Virginia
1 review
0 helpful votes
Follow Katherine B.
Unfollow Katherine B.
Send Message
Share Review
Report Review

Easy and dangerous!
February 15, 2025

I've been looking for the perfect birthday gift for my friend who was born on St Patrick's Day -- and you had that beautiful emerald/citrine ring and the emerald drop ear wires. They are perfect, and I can't wait to see my friend's face when she opens the box/pouch.
Since I was at that, I also ordered the trio of ear wires -- one sapphire (for me), one emerald (for Rori), and one ruby (for my 24-hour twin Penelope). They're an unusual shape, which is perfect.

Date of experience: February 19, 2025
Florida
1 review
0 helpful votes
Follow Anne O.
Unfollow Anne O.
Send Message
Share Review
Report Review

Only 1 earring
February 15, 2025

As one would imagine, I was excited to see my earrings had arrived. Upon opening the package I see that only one earring is in the package. Very disappointing! I was emailed concerning this problem & told to mail the one earring package back to Ross Simons. Mistake made by RS and I had to pay over $5.00 to mail back. I'm not very happy with my experience.

Date of experience: February 18, 2025