On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...
Ross-Simons Reviews Summary
The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of jewelry, as well as fast shipping and reliable service. Many reviews highlight satisfaction with the purchasing experience, including ease of ordering and attractive packaging. However, some customers expressed concerns regarding product sizing and the accuracy of descriptions, particularly for certain items. Additionally, there were mentions of delayed deliveries and issues with returns, indicating a need for improved clarity in product details and customer support. Overall, the company is well-regarded, though there are areas for enhancement in communication and product consistency.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
Easy to find what I wanted. Great selection and fast delivery.
Great selection! I will definitely purchase more items in the future!
Beautiful chain for the price. Very pleased with this purchase.
Scouted what worked for me, ordered online,received frequent status updates,and happy with purchase and shipping.
My studs came fast. I love everything about them. Very secure. They look so real. Thank you
This is not my first rodeo with Ross Simon. I was extremely satisfied with my first purchase, and this recent one does not disappoint! The details on my script necklace are very beautiful, as well as very professional looking. I will definitely be ordering again sometime in the near future!
Very easy to place order and have it sent as a gift.
Unique and pretty earrings and well priced although small
Earrings were beautiful but too small for my taste. Will pass them on as a gift
I have always received great service from Ross Simons. Love the magnetic gold clasps.
I own Ross-Simon's jewelry and have been very pleased with it. This time, I ordered an opal ring with channel-set side stones. When I was wearing the ring the very first time, I looked down and about half of the side stones had fallen out and were gone. The ring looked so nice in the picture, but the actual piece was much smaller and dull. I had no choice but to return it. I am very disappointed and in no hurry to order anything else.
I purchased 3 different necklaces, and they are all so beautiful. I have 2 silver chains and one gold. The items arrived on time and were in their own individual boxes. I'm really pleased and will purchase more jewelry from Ross-Simmons in the near future.
Very easy and straight forward - great products- great website
I come to Ross-Simon's for their Murano glass products. I think they are so beautiful and made with quality. I can always find jewelry for my Mom and Sister in law over the holidays and birthdays. Pictures sometimes does not do the jewelry justice in it's beauty.
Love your site. Have shopped here previously and been very pleased with the items purchased.
Quick and easy process; fast delivery and quality product.
The pendant itself is very nice - true to the photo in your sales booklet. The chain isn't as sturdy, as thick as it looked in the photo, Hopefully I can wear it w/o concern for breakage in everyday activities.
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your feedback. We regret to learn of the issue with the stones falling out and can understand your disappointment. This certainly isn't normal and not the experience we want for our customers. We have provided the feedback to our Quality Team to review the inventory to ensure this isn't an ongoing issue. We apologize for any inconvenience this has caused.