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Agape Diamonds

Overview

Agape Diamonds has a rating of 4.2 stars from 1,348 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Agape Diamonds most frequently mention customer service, great experience and engagement ring. Agape Diamonds ranks 3rd among Diamond sites.

service
317
quality
569
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6,470 reviews
How would you rate Agape Diamonds?
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Indiana
1 review
1 helpful vote
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Beautiful ring
November 7, 2024

Very Likely—- easy to navigate. Ring turned out even better than expected. Customer service was fantastic and kept me updated throughout the process. Will definitely recommend Agape to all my friends.

Date of experience: October 28, 2024
Georgia
1 review
4 helpful votes
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Very nice product.
November 3, 2024

My overall experience was pretty good. The product was delivered quickly and they are really pretty! I was hoping or expecting them to be a bit more "Brilliant" or "Sparkling" like real diamonds. But I still like them and my wife is very pleased!

Date of experience: October 24, 2024
Florida
1 review
13 helpful votes
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Amazing product and service
May 11, 2022

This company is amazing, would highly recommend d to everyone. I saved thousands by purchasing a Lab Diamond. It came with a GIA certification. Took it and got it tested. Checked out as a real diamond. Worth every penny

Date of experience: May 10, 2022
Florida
1 review
1 helpful vote
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Personalized assistance
November 13, 2023

I was thinking about placing an order on line but made the decision to call after reading another person's review. My experience was really nice. The agent assisted in helping me decide what kind of diamond, size and setting.

Date of experience: November 13, 2023
Alabama
2 reviews
1 helpful vote
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Happy Wife - Happy Life!
January 25, 2023

Website pictures did not do justice to the diamond earrings we received. Wife is over the moon happy but concerned that the 2 ct total weight is too much. I think she's getting used to them already! Recommend to any husbands who need to step up and surprise or just spoil your girl b/c you love to see her happy!

Date of experience: January 25, 2023
California
3 reviews
14 helpful votes
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I would give them 10 stars if I could.
March 8, 2022

I started working with Nexus Diamonds and had a horrible experience so I switched to Agape Diamonds. They were AMAZING. I had lost my wedding ring so needed a replacement. I wasn't sure how things would look in person so ordered four rings (was a little nervous to do this) which was the max per order which they have posted on their site. They were all stunning but I went with the Round Set Trio with Baguette Accents. Exceeded my expectations and it's beautiful. They made the ordering process and return process very easy. Just make sure you don't remove the tags and keep all the original packaging and it won't be a problem. Love this company and will use them again plus recommend them to others. I'm in the customer service industry so understand the importance of good service. They knocked it out of the park.

Date of experience: March 8, 2022
Tennessee
1 review
1 helpful vote
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A Long Last...
November 28, 2022

Have been wanting to purchase a anniversary ring for my wife since I saw an Agape Diamonds advertisement on television several years ago at the beginning of the pandemic. The purchasing process is much improved, able to talk with a sales representative and have questions answered.

Date of experience: November 28, 2022
Virginia
1 review
2 helpful votes
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Dazzling! Class all the way!
March 2, 2024

I've been waiting awhile to be able to order from Agape website…as the jewellery looked great &diamonds appeared so sparkling.I finally got on a plan that worked for me& order a pendant & earrings & I was every bit right on the quality &class of my pieces! Service was excellent as well!

Date of experience: March 2, 2024
California
1 review
0 helpful votes
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Fabulous and most attractively displayed
November 26, 2022

Very much so... when we requested information and had questions, we received a response almost immediately - i'm positive once these jewelry items are seen when worn, you may well receive other orders... thank you

Date of experience: November 26, 2022
Tennessee
1 review
1 helpful vote
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Great
July 24, 2023

Very Likely so far can't wait to see the necklace for my wife. Diamond is very beautiful, but it twists a lot on her next, she is wondering if she should get smaller size or is there something else to help with this.

Date of experience: July 24, 2023
Oregon
1 review
6 helpful votes
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High quality, fast delivery!
August 2, 2022

Ordered an anniversary ring with Euro band for my wife to match her wedding ring and it is even better than described on the site. The gemstone quality is very high and the band is substantial and well designed. I shopped several local jewelers and online retailers and couldnt match the price or quality anywhere. Shipping was extremely fast. I chose the two-day option and it arrived on time despite me ordering late in the afternoon. Box and packaging are very nice. I will be a returning customer here.

Date of experience: August 2, 2022
Pennsylvania
1 review
1 helpful vote
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My wife's big smile on Christmas
January 2, 2023

I purchased the 2.o carat diamond studs for my wife as a Christmas gift. They were part of her wish list. She was extremely happy when she opened her gift. She has worn them every day since Christmas and has received plenty of compliments. I am truly grateful to Agape for making this precious moment happened.

Date of experience: January 2, 2023
Vermont
1 review
0 helpful votes
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Second purchase!
October 17, 2024
Updated review

I am overall very happy with Agape. However, the tennis bracelet I purchased earlier had a loose clasp on it. Rather than send it back I took it to a local jeweler who fixed the clasp. The second item a diamond pendant is so far so good! TiI will continue to purchase from you as needs arise! Easy process. Quality stones.

Date of experience: October 7, 2024

Beautiful
December 1, 2023
Previous review

Likely I will

Date of experience: December 1, 2023
New York
1 review
0 helpful votes
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Delivery
June 1, 2023

I absolutely love the products and so does my Wife. However extremely upset that a signature is required for delivery. This causes some issues when both people work. I believe your company should Offer a signature waiver. Then your company would still be protected should anything happen. But it would add convenience for your customers

Date of experience: May 2, 2023
North Carolina
1 review
0 helpful votes
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Beautiful Jewerly!
May 28, 2023

This 3 carat diamond pendant and necklace is better than perfect! I am so glad that I came across this site! Most beautiful affordable jewelry I have ever seen. My wife absolutely adores her new necklace!

Date of experience: May 28, 2023
Michigan
1 review
1 helpful vote
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Great Service and SUPER FAST DELIVERY!
June 6, 2023

Unfortunately I do not remember the name of the lady that help me on the phone, but she was amazing! Took my order over the phone and got everything handled! Rushed my order for no cost!

Thank you SO MUCH Agape Diamonds!

Sincerely,
Bob

Date of experience: June 6, 2023
Texas
1 review
1 helpful vote
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Amazing
October 13, 2024

Everything was awesome from purchasing, the gift, and speaking with customer service. Just seems that the ring should've been covered under the warranty and everything should've been free since it all happened within 30 days of receiving the ring.

Date of experience: October 3, 2024
North Carolina
1 review
1 helpful vote
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Great
September 6, 2023
Updated review

To order from agape is a very easy process and i happen to be very satisfied. It seems like a great way to buy jewelry. Be wary of these surveys as you have to come up with 50 words which means typing anything that comes to mind.

Date of experience: September 6, 2023

Great
August 17, 2023
Previous review

Very likely

Date of experience: August 17, 2023
District of Columbia
1 review
17 helpful votes
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Class 2020!
July 8, 2020

My grandson turned me on to Agape Diamonds because he'd used the same jewelry website when he was buying a gift for his girlfriend, and I'll have to admit, I was a little worried about buying something like a diamond online. Their lab-created diamonds were stunning, for sure. But what really floored me was how affordable they were and the exceptional service I received.

Date of experience: July 8, 2020
Tennessee
1 review
1 helpful vote
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Lesson and Thank You
January 2, 2023

When ordering Diamonds or other Gem Stones, things have changed. When I called Agape, the customer service Julia was very clear and knowledgeable. My wife was very pleased and that outrank any concerns that I may gave had.

Very easy to work with Agape. For the novice, may I suggest explaining the multiple levels of stones, specifically diamonds. It would be for an easier process. Thank you again

Date of experience: January 2, 2023