We’re in this together! Stay safe with our COVID-19 guide

View
×
Developed in part with a grant from
the National Science Foundation
Write a Review For Business Write a Review
  • Bookmark

    Agape Diamonds

Agape Diamonds

Agape Diamonds

Is this your business?
7,489 reviews
Corporate Values
Write a Review Ask a Question

Overview

Agape Diamonds has a consumer rating of 4.8 stars from 7,489 reviews indicating that most consumers are generally satisfied with their purchases. Agape Diamonds also ranks 26th among Diamond sites.

Positive reviews (last 12 months): 98.6%
Positive
7,287
Neutral
– 88
Negative
17
View ratings trends
Agape Diamonds
Agape Diamonds
Agape Diamonds
See all photos

What reviewers want you to know

Positive highlights

  • I am eagerly waiting for the gorgeous Engagement Ring!
  • I wish the stones on the wedding band and on the front and sides of the engagement ring were a bit bigger.

Critical highlights

  • The customer service is great but the quality of my ring is terrible.
How would you rate Agape Diamonds?
Top Positive Review

“STUNNING!!”

Danita E.
8/2/20

I love, love, love, my conflict-free ring. Face it, we all like shiny objects and blingage but don't want the ethical concerns attached to natural grown diamonds and the price. I was so happy to find Agape Diamonds 3 years ago and so my hubby and I started planning for our 5 year anniversary. Well, here we are today, still in love and celebrating our 5th year wedding anniversary and the hubs surprised me with this beauty today. Great work, diamondslabcreated.com. happy customer!

See positive reviews
Top Critical Review

“Stones out of ring”

Brandy R.
1/20/20

Love the looks of the ring but unfortunately I've had 3 small stones fall out in less than 1 month of wearing the ring. NOT very happy......this is supposed to be my forever ring. One stone fell out, I sent for repair. They were great and fixed it. Within 2 days I had two more stones fall out. I am devastated. The customer service is great but the quality of my ring is terrible.

See critical reviews

Reviews (7,489)

Rating

Timeframe

Other

Reviews that mention popular keywords

engagement ring (34) customer service (27) wedding band (10) beautiful ring (16) wedding ring (4) center stone (5) agape diamond (23)
danitae2
Danita E.
1 review
1 helpful vote
  • Message
  • Report
“STUNNING!!”
August 2nd, 2020
I love, love, love, my conflict-free ring. Face it, we all like shiny objects and blingage but don't want the ethical concerns attached to natural grown diamonds and the price. I was so happy to find Agape Diamonds 3 years ago and so my hubby and I started planning for our 5 year anniversary. Well, here we are today, still in love and celebrating our 5th year wedding anniversary and the hubs surprised me with this beauty today. Great work, diamondslabcreated.com. happy customer!
Agape Diamonds
  • Comment
  • Respond as company
Helpful (1)
Thank you
jamiek193
Jamie K.
1 review
0 helpful votes
  • Message
  • Report
“Class 2020!”
July 8th, 2020
My grandson turned me on to Agape Diamonds because he'd used the same jewelry website when he was buying a gift for his girlfriend, and I'll have to admit, I was a little worried about buying something like a diamond online. Their lab-created diamonds were stunning, for sure. But what really floored me was how affordable they were and the exceptional service I received.
  • Comment
  • Respond as company
Helpful (0)
Thank you
patricka212
Patrick A.
1 review
0 helpful votes
  • Message
  • Report
“Called and spoke with Julia a couple of days ago and...”
February 5th, 2020
Verified purchase
Called and spoke with Julia a couple of days ago and she was very helpful answering my questions regarding the stones sold by your company. Julia was also very friendly providing excellent customer service. I will most likely upgrade the stone to a lab grown diamond for this ring in the future.
  • Comment
  • Respond as company
Helpful (0)
Thank you
patrickm251
Patrick M.
2 reviews
0 helpful votes
  • Message
  • Report
“Quick and easy process for a beautiful product”
April 9th, 2020
Verified purchase
Quick and easy process for a beautiful product. Hopefully she likes it as much as I do. Keep up the great work!!
  • Comment
  • Respond as company
Helpful (0)
Thank you
louism160
Louis M.
1 review
0 helpful votes
  • Message
  • Report
“Awesome!”
January 30th, 2020
Verified purchase
Awesome! Merchandise photos made my purchase very easy and comparing more than one ring to choose the perfect one was great.
  • Comment
  • Respond as company
Helpful (0)
Thank you
michaels3663
Michael S.
1 review
0 helpful votes
  • Message
  • Report
“I still would like to check out the quality I hope...”
January 25th, 2020
Verified purchase
I still would like to check out the quality I hope you wont let me down I have been let down before on web shopping but overall your selection is very nice
  • Comment
  • Respond as company
Helpful (0)
Thank you
angelc213
angel c.
1 review
0 helpful votes
  • Message
  • Report
“Agape Diamonds is the place to get great value, at...”
July 2nd, 2020
Verified purchase
Agape Diamonds is the place to get great value, at a very reasonable price. Will shop here again, and again. thx!
  • Comment
  • Respond as company
Helpful (0)
Thank you
brandyr46
Brandy R.
2 reviews
3 helpful votes
  • Message
  • Report
“Stones out of ring”
January 20th, 2020
Love the looks of the ring but unfortunately I've had 3 small stones fall out in less than 1 month of wearing the ring. NOT very happy......this is supposed to be my forever ring. One stone fell out, I sent for repair. They were great and fixed it. Within 2 days I had two more stones fall out. I am devastated. The customer service is great but the quality of my ring is terrible.
Agape Diamonds
Agape Diamonds
  • Comment
  • Respond as company
Helpful (1)
Thank you
pamelah511
Pamela H.
1 review
0 helpful votes
  • Message
  • Report
“I love shopping with Agape”
June 14th, 2020
Verified purchase
I love shopping with Agape. My fiancee proposed to me I. December with a Vintage Filigree Emerald cut 2.12 carat diamond and get so many compliments. Thank you Agape
  • Comment
  • Respond as company
Helpful (0)
Thank you
nanetteh14
Nanette H.
1 review
0 helpful votes
  • Message
  • Report
“I have not received my merchandise but so far the experience...”
May 8th, 2020
Verified purchase
I have not received my merchandise but so far the experience has been great! website is easy to use, product information very good.
  • Comment
  • Respond as company
Helpful (0)
Thank you
alexanderh179
Alexander H.
2 reviews
0 helpful votes
  • Message
  • Report
“I can't believe the prices”
July 25th, 2020
Verified purchase
I can't believe the prices. I'm so excited to receive my item. It's to good to be true. Just thrilled hoping you guys don't break my heart lol.
  • Comment
  • Respond as company
Helpful (0)
Thank you
karal40
Kara L.
1 review
0 helpful votes
  • Message
  • Report
“Super helpful staff”
February 13th, 2020
Verified purchase
Super helpful staff. Representative took a photo of my ring on her finger so I could see what it looks like on a hand. It was invaluable to me to see that perspective and as a result, I am totally confident in the ring I chose, over another one. Thank you Brianna.
  • Comment
  • Respond as company
Helpful (0)
Thank you
kims1077
Kim S.
1 review
0 helpful votes
  • Message
  • Report
“I've been looking at alot of rings an I really like...”
May 12th, 2020
Verified purchase
I've been looking at alot of rings an I really like this one and also love that i get earring for free
  • Comment
  • Respond as company
Helpful (0)
Thank you
kathleens669
Kathleen S.
1 review
0 helpful votes
  • Message
  • Report
“Very satisfying experience because I had not had a...”
June 3rd, 2020
Verified purchase
Very satisfying experience because I had not had a great experience with another online similar product distributor, however, I was issued a refund so I was able to purchase these lovey ones from you.
They look amazing.
  • Comment
  • Respond as company
Helpful (0)
Thank you
brians406
Brian S.
11 reviews
1 helpful vote
  • Message
  • Report
“It was much easier last year...”
July 31st, 2020
Verified purchase
It was much easier last year... I've tried to finance, for 3 days now, through affirm. I went all the way through the process many many times, only to have affirm say," we can not finance a zero balance"...
  • Comment
  • Respond as company
Helpful (0)
Thank you
tonis148
Toni S.
1 review
0 helpful votes
  • Message
  • Report
“I love my rings!”
March 6th, 2020
Verified purchase
I love my rings! I could never see spending the money you pay on authentic diamonds and taking a chance of losing them - not to mention the guilt I would have for spending the money on them. These lab created diamonds are beautiful and nice quality.
  • Comment
  • Respond as company
Helpful (0)
Thank you
catherinem410
Catherine M.
1 review
0 helpful votes
  • Message
  • Report
“Have not received merchandise as of yet but will update...”
December 31st, 2019
Verified purchase
Have not received merchandise as of yet but will update review upon receiving merchandise. So far it was easy and on website jewelry looks amazing
  • Comment
  • Respond as company
Helpful (0)
Thank you
gerardz12
GERARD Z.
1 review
0 helpful votes
  • Message
  • Report
“Great customer service!”
February 6th, 2020
Verified purchase
Great customer service! Delivery was very quick. When I called, my questions were answered satisfactorily.
  • Comment
  • Respond as company
Helpful (0)
Thank you
rushabhs2
Rushabh S.
1 review
0 helpful votes
  • Message
  • Report
“countless error messsages on website”
June 17th, 2020
Verified purchase
countless error messsages on website. Additionally, I sent an email regarding my order and was told I would receive a reply within 24 hours - which has not happened
  • Comment
  • Respond as company
Helpful (0)
Thank you
williamr500
William R.
3 reviews
0 helpful votes
  • Message
  • Report
“It was pain to sign in for an account”
February 20th, 2020
Verified purchase
It was pain to sign in for an account. I'm a 1st time buyer and to order was hard. I do like your secretary, thank you.
  • Comment
  • Respond as company
Helpful (0)
Thank you
ronaldb203
Ronald B.
1 review
0 helpful votes
  • Message
  • Report
“Great selection, quality, and price...”
April 27th, 2020
Verified purchase
Great selection, quality, and price... really beaitufully designed rings. Website is intuitive and very easy to navigate
  • Comment
  • Respond as company
Helpful (0)
Thank you
miker738
Mike R.
2 reviews
0 helpful votes
  • Message
  • Report
“Shopping online was effortless very user friendly”
May 12th, 2020
Verified purchase
Shopping online was effortless very user friendly.
Ordering couldn't be easier
Cant wait to see the earrings.
  • Comment
  • Respond as company
Helpful (0)
Thank you
dannyd184
Danny D.
1 review
0 helpful votes
  • Message
  • Report
“It was frustrating trying to place an order only to...”
May 20th, 2020
Verified purchase
It was frustrating trying to place an order only to be told you have a problem with your server over and over again. Took 40 minutes to place the order
  • Comment
  • Respond as company
Helpful (0)
Thank you
deniseb577
DENISE B.
1 review
0 helpful votes
  • Message
  • Report
“I have had my ring for 5 years & get compliments daily!”
February 13th, 2020
Verified purchase
I have had my ring for 5 years & get compliments daily! So happy to have the 2nd wedding band on its way!
  • Comment
  • Respond as company
Helpful (0)
Thank you
rickk77
Rick K.
2 reviews
0 helpful votes
  • Message
  • Report
“It was fast and very easy”
May 7th, 2020
Verified purchase
It was fast and very easy. The site was great. Waiting so long to return an item is a little scary but so is the pandemic.
  • Comment
  • Respond as company
Helpful (0)
Thank you

Q&A (2)

Question:

Is agape diamonds a scam or a legit company?

Answer:

They are legit . I have sent my ring in for service several times and they always ship the merchandise back insured and signature required

By James A.
Question:

How easy is it to get a hold of customer service at agape diamonds?

Answer:

Very easy ! Answers the first time I called. Customer service was very polite and patient

By James A.

Can’t see your question? Ask to get answers from the Agape Diamonds staff and other customers.

Posting guidelines
Typical questions asked:
  • How long does shipping take?
  • What is the return policy?
  • Where is the company located?
Show all questions (2)

Sitejabber for Business

Gain trust and grow your business with customer reviews

Start free account Gain trust and grow your business with customer reviews

About the business

How do I know I can trust these reviews about Agape Diamonds?

  • Sitejabber’s sole mission is to increase online transparency for consumers and businesses
  • Sitejabber has helped over 100M consumers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
To find more information about reviews and trust on Sitejabber.com please visit about us
Have a question about Agape Diamonds?

Is this your business?

Claim your listing for free to respond to reviews, update your profile and manage your listing.

Claim Your Business

Related articles and tips

6 Prom Dress Disasters

Prom season is here, and you deserve to look and feel amazing for your big party! Whether you are attending prom for the first... read more
Average Rating
Number of Reviews