On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...
The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of jewelry, as well as fast shipping and reliable service. Many reviews highlight satisfaction with the purchasing experience, including ease of ordering and attractive packaging. However, some customers expressed concerns regarding product sizing and the accuracy of descriptions, particularly for certain items. Additionally, there were mentions of delayed deliveries and issues with returns, indicating a need for improved clarity in product details and customer support. Overall, the company is well-regarded, though there are areas for enhancement in communication and product consistency.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
I WAS UNABLE TO GET IT ON LINE BUT THE SALES REP WAS VERY HELPFUL IN GETTING THE COUPON TO MY ORDER.
Very easy to use website, earrings came fast.They were as described.
I worry these will just fall off. The earring clasp is wimpy.
I've been shopping at Ross Simons (or been the recipient of gifts from Ross Simons) for over two decades. The website makes it easy to find and compare wonderful jewelry. The sales are excellent. I've bought myself three pairs of earrings from here in the past two years--it's my favorite way to spoil myself.
Very enjoyable! I've wanted these Italian 18kt gold ball stud earrings for some time.
I m so pleased with the diamond moon earrings for my granddaughter. They are more beautiful than I expected. Thank you :)
Can't wait to revive this. Just what I was looking for
Easy to order; fast delivery. I am so happy with the quality of my rings.
I love pearls and I love sapphires so when I saw these earrings with both gems, at such a good price, I had to go for it. They are also unique. Nice that they go well with another set of sapphire/pearl earrings I have. Very happy with my purchase.
Overall, it was easy to shop and place my order.
I finished ordering on Wed around 3pm and used expedited shipping. My first piece arrived by Saturday. My other piece arrived Tuesday, following a holiday weekend. I'm not sure I would spring for the expedited shipping again; seems like the processing is slow.
I had many beautiful and expensive rings that were all stolen. So to get myself some thing for now, I decided to shop on your site because the rings were beautiful. Although they looked good, I wasn't sure if they would look the same when I receive them. To my surprise, when I open them today, I was so happy and they are so beautiful and they fit perfectly. Thank you so much.
Love shopping on RS website! It's fun and so much to look at. You can't beat the price and quality. Keep up the good work!
Great site, easy to navigate and great prices. Shipping was fast and accurate.
I was so pleased with the earrings- they are a good weight and the diamonds look perfect! I am so pleased with the purchase!
I have long enjoyed shopping at Ross Simons and appreciate the personal attention customers receive
I thought I was replacing 14kt gold hoop earrings that I had lost - only one but lost. I ordered the right size by diameter but this pair ver, very light. Not at all a match for the singleton remains from my former oair.
A great experience. Fast and safe delivery.
Ross Simons is always a great jewelry choice!
Their merchandise is always up to par and very pretty.
Quick & easy. Have ordered from you multiple times.
VERY GOOD EXPERIENCE. Many good experience ordering from you.
Great shopping experience! They put the offer discount right in for you! Thank you so much!
I ordered a lovely pearl necklace and received it promptly with nothing but happy thoughts! Thank you.
Answer: If the item is described as 0.25 ct t.w it means the total weight of both studs, each stud will be 0.125 carat.
Answer: Always reach out to us with any issue with a discount code (800) 835-0919 24/7 your feedback let's us know there is an issue. The codes will be entered in the Offer Code Box.
Answer: Yo como cliente debo añadir que en todas las compras que realize con esta marca han sido de gran calidad.
Answer: We are not finding the diamond cut white gold children hoop earrings. Our Customer Service Team is available 24/7 to answer questions right away at 800) 835-0919.
Answer: Our Gold Paperclip Bracelets are an every growing and popular category. Copy this link to search our collection online: gemz4.me/3DOu2jz
Answer: We regret to learn the earrings arrived in less than perfect condition, especially since they were a gift.