RoseWholesaleReviews 3,303
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RoseWholesale Reviews Summary
The company has garnered mixed reviews, reflecting a divided reputation among customers. Positive sentiments highlight the appealing product variety, competitive pricing, and satisfactory quality for certain items, particularly wigs and accessories. However, significant concerns revolve around prolonged shipping times, difficulties in obtaining refunds, and inconsistent product quality, often leading to frustration. Many customers report inadequate customer service, including language barriers and unresponsive support. Overall, while some customers express satisfaction and loyalty, a substantial number caution potential buyers about the risks associated with returns and the reliability of product descriptions.
This summary is generated by AI, based on text from customer reviews
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Yeah, that is what I got from them. My parcel has been sitting in a warehouse for two months, according to the tracking number. The address is correct; things are shipped here (to my workplace) all the time. However, they let me know that "Technically, Rosewholesale is not liable for this. Therefore there should be no compensation in such cases." So I spent $161 on some items from a site (that has shipped to me before) to merely have them deny me the product or compensation. Thanks Rosewholesale, I trusted you. (In case you did not catch that, the thanks was ironic, meaning I did not mean it - why would I thank you for taking my money and denying me my product?).
I LOVE THESE SHOES! I receive many compliments on these shoes! I've ordered from RoseWholesale before and have always been happy with their service, from shipping to product. These shoes fit perfectly and I have received many compliments on them! I would recommend this site and their products highly to my friends and family!
My clothes took 6 weeks to arrive.
When they arrived, my dresses looked like someone new to sewing had just stiched them together.
Cheap fabric (Wal-Mart Costumes or clothing?), see through, completely! Totally ill fitting, huge, very huge, and no shape whatsoever to the dresses. In addition, the color was totally different than what was pictured online. Please... do yourself a favour and do not order from this site. Its a scam. Wal-mart clothing has never looked so good before.
Rosewholesale has greatly priced items for a good low price! There is so much to choose from everyone can find something.
I have to admit shipping does take a while, but the tracking number included gives you a safe guarantee.
Cant wait for my next order to arrive! :)
The dresses were very cheaply made and did not even resemble the pictures. Do not buy anything from this fraudulent website.
Dear colleen R.
Appreciate your constructive review.
For any quality issues, you can seek for help from us, please kindly check in http://www.rosewholesale.com/m-article-id-12.html,
We already emailed you to offer you a better solution, please kindly check and reply.
Have a nice day!
Best Regards
Rosewhosale Customer Service
Mal servicio, lo bueno que lo hice para probar el sitio y definitivamente no es la mejor opción, aun mi artículo no llega 1 mes
Dear Julissa C.
Appreciate your valuable feedback.
We are extremely for not providing the customer service that can live up to you expectation. Please feel free to contact us here http://www.rosewholesale.com/m-article-id-12.html,
Happy everyday!
Best Regards
Rosewhosale Customer Service
I ordered in April... IT'S JUNE! And I still don't have the swimsuit I paid for. They give you a tracking number to ease your mind but that's all. The rest is the runaround. Total scam. Don't waste your time or money.
Dear Kesha C.
Thanks a lot for your order with Rosewhosale.
We are terribly sorry for falling short of communication with you.
As you selected flat rate shipping, the delivery information online is limited.
Please kindly submit a ticket here http://www.rosewholesale.com/m-article-id-12.html, we are willing to fix every single issue related to your order.
Hope hear from you soon!
Appreciate your kindly understanding.
Best Regards
Rosewhosale Customer Service
They are total scam. Do not waste your money. I wasted mine and I will never recommend this site to anyone
Dear mot m.
Thanks a lot for your order with Rosewhosale.
We are terribly sorry for any issues related to your order you are expriencing now. Please kindly submit a ticket here http://www.rosewholesale.com/m-article-id-12.html, we are always there to help every customer with their order issues.
We emailed you in details to offer you a solution, please kindly check and get in touch with us.
Appreciate your kindly understanding.
Wish you a pretty day!
Best Regards
Rosewhosale Customer Service
They lied to me about the size, told me they run on asian size which normally run small... then they denied me the return to switch size then they want me to send it back, pay 85% of the whole item for them to change the size, so basically you pay for both and you keep one!
I'm keeping it, even though it's huge, it looks like rasputia's ( from the movie Norbit) bathing suit on a toothpick
Dear Edlene A.
Thank you for taking your time to write your review.
We are terribly sorry for the Size issue, maybe the size you chose is not fit,
Please kindly submit a ticket here http://www.rosewholesale.com/m-article-id-12.html, we are always there to help every customer with their order issues.
We emailed you in details to fix the size issue, please kindly check and reply.
Appreciate your kindly understanding.
Have a nice day!
Best Regards
Rosewhosale Customer Service
IF YOU WISH TO RECIEVE WHAT YOU PAY FOR DO NOT SHOP HERE.
I have filed three US Federal Regulatory complaints, Paypal dispute escalation, and now I am going to get busy. The story is the same everywhere. Why would Facebook have TWO pages dedicated to this SCAM company? Hummmmm. Because they have no good will.
Newest one is The Celebrity Dress, they just change the name! They are attempting to get this review off this site right now, June 9th, 2015. Saying it is "whatever". Trying to cover up once again.
Dear Edlene A.
Thank you for notifying us what you are faced with.
Please provide us you valid order number so we can help you. Or
Please kindly submit a ticket here http://www.rosewholesale.com/m-article-id-12.html,
Appreciate your cooperation and understanding in advance!
Best Regards
Rosewhosale Customer Service
They apparently seem like they are from the U.S. but they are not. This is a horrible company and they are not going to give you refunds they offer you to pay 80% of the order to resend you new ones. It is a unprofessional store and I do not recommend buying from them. They sent me small sizes and told me over email that it is STANDARD CHINESE SIZES? Where does it say that anywhere in their website? Nowhere. Please save your money.
Dear Rafael B.
Thank you for bring your matter into our attention.
We apologize for the size you choose is not fit.
Please kindly submit a ticket here http://www.rosewholesale.com/m-article-id-12.html,
We already emailed you to reach a better solution, please kindly check and reply.
Appreciate your cooperation and understanding in advance!
Best Regards
Rosewhosale Customer Service
Placed an order 13 April. That is more than 6 weeks ago. Every time I ask for an update I get exactly the same reply and I'm asked to BE PATIENT! Ha!
Dear Erica T.
Thank you for taking your precious time to write your valuable review.
We are terribly sorry for the package lost, we would offer you a compensation.
From time to time with thousands of shipments there will be an occasional issue with shipping.
Our help is always open here http://www.rosewholesale.com/m-article-id-12.html,
We already emailed you to offer you a better solution, please kindly check and reply.
Thank you very much for your support and understanding.
Best Regards
Rosewhosale Customer Service
Great website, great clothing. I have purchased numerous items from them and I have been pleased with each and every one. Sizing may be a little tricky so I advise ordering a size larger than what you think you need. I've only had one problem and they worked quickly to resolve the issue to mutual satisfaction. They are my go to source when I need inexpensive but beautiful items to wear. "
I DO NOT RECOMMEND USING THIS COMPANY! I waited for over two months for my order and never received it. They said they figured out it was lost and now they are saying they can either refund 60% of money on paypal, 80% as store credit or I can give them more money to reship it! WHAT? Total SCAM!
Dear Sharice,
Thank you for taking your time to write your review. We really appreciate the feedback.
We have replied to your ticket, please check it and reply back to us.
You are a valued customer, and we are committed to providing you with the best service possible.
Best Regards
Customer Service
Im very happy with Rosewholesale... Prices are good, products are good and customer service experience has been awesome
I often see online ads for Rose Wholesale and thought the items looked so nice for such good prices so I finally ordered. 7 of the 8 items I ordered were so ill fitting I could not even try them on and I am only a size 7. When I requested to return for exchange, I was told their items are Asian sizes and I could not return them. Well the models they use to show their clothing on their website are white girls with big boobs and are certainly not Asian. This company is a rip-off. I wish I would have read these blog/reviews and I would have never ordered from them. The clothing is not even good enough to donate to Goodwill
Dear Liz S.
Thank you for your important feedback.
We kindly suggest every customer refer to the Size Chart before they order.
You can seek for help from us http://www.rosewholesale.com/m-article-id-12.html,
We already emailed you to offer you a better solution, please kindly check and reply.
Apologize again for the Size issues you are faced with, hope you would continue the communication, So we can reach a better solution.
Best Regards
Rosewhosale Customer Service
Do NOT ORDER from this website! I ordered a $20 top and 3 months later it's not here. When I asked customer service they said I didn't purchase the tracking number (which was almost cost of the shirt lol) and that without that it could take 60 days! Obviously I'd never order a $20 top that would take 3 months plus to arrive! Total joke of a company. Buyers beware!
Dear Laurel K.
We treasure every customers’ opinion.
Please provide us valid order number, so we can help you with the shipping problems.
Please feel free to contact us here http://www.rosewholesale.com/m-article-id-12.html,
Appreciate your response in advance!
Best Regards
Rosewhosale Customer Service
Sizes are a joke and you can not return items. Also the quality of the clothes are very poor
Dear Helen H.
We appreciate your valuable feedback.
Please provide us your valid order number, so we can help you with the shipping problems.
Please feel free to contact us here http://www.rosewholesale.com/m-article-id-12.html,
Hope hear from you soon!
Best Regards
Rosewhosale Customer Service
I looked for a place or to go shopping to get me different clothes and I found Rosewholesale! My last purchase, I got myself a magnificent pink and black bikini and I adore it! Exactly that I needed and receipt such as I had ordered it. I recommend strongly Rosewholesale to purchase with tastes.
Bellasabrina32
Takes forever, clothing way to small, bad quality! Only received half order! Pretty much what all the other bad reviers have said!
Dear christine,
Thank you for taking your time to write your review. We really appreciate the feedback.
We very much regret that the issue has occurred and are fully committed to resolving it to your satisfaction.
We have already send you an email, please check and reply to us.
Thank you so much again for bringing the issue to our attention.
Your patronage is important to us, and we hope that you’ll continue to give us opportunities to serve you.
Best Regards
Customer Service
From the business
Rosewholesale.com - wholesale clothing online store. We offer top good quality cheap clothes for women and men from China clothing wholesaler. Get affordable clothing at worldwide.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Tina F.
Thank you for your important feedback.
Sorry to hear that the items you received are unsatisfying.
You can seek for help from us http://www.rosewholesale.com/m-article-id-12.html,
We already emailed you to offer you a better solution, please kindly check and reply.
Hope hear from you soon！
Best Regards
Rosewhosale Customer Service