RoseWholesaleReviews 3,303
RoseWholesale Reviews Summary
The company has garnered mixed reviews, reflecting a divided reputation among customers. Positive sentiments highlight the appealing product variety, competitive pricing, and satisfactory quality for certain items, particularly wigs and accessories. However, significant concerns revolve around prolonged shipping times, difficulties in obtaining refunds, and inconsistent product quality, often leading to frustration. Many customers report inadequate customer service, including language barriers and unresponsive support. Overall, while some customers express satisfaction and loyalty, a substantial number caution potential buyers about the risks associated with returns and the reliability of product descriptions.
This summary is generated by AI, based on text from customer reviews
Disgusted. I paid. It was dispatched but I have still have not receive anything. Makes you think how many others there are. A scam maybe.
I recently bought items from Rosewholesale and when the items arrive I was pleasantly surprised as to the quality of the items which was phenomenal and I had an opportunity to talk to their offices and found them to be helpful and very understanding.
Dear Stacey M.,
We would like to thank you for your kind review. We at Rosewholesale will always do our best to ensure customer satisfaction, and it is good to hear the results of this have paid off for you.
We look forward to seeing you at Rosewholesale.com again soon.
Many thanks,
Rosewholesale Customer Service Center
Hi I have purchased many garments from RoseWholesale in the past and present. I couldn't be happier. Strongly recommend. Carol.
Dear carol w.,
Thank you for taking the time to write your review. We at Rosewholesale really appreciate this.
Best Regards,
Rosewholesale Customer Service Center
I have ordered twice and had fantastic experience. Had one minor set back one of the items was unavailable but they resolved it quickly.
Dear Gabby P.,
Thank you for your kind review about Rosewholesale. We are always happy to hear when our customers have enjoyed their experience shopping with us.
We hope to see you again on Rosewholesale.com soon!
Best regards,
Rosewholesale Customer Service Center
This website somehow used an old debit card to charge me for six clearly fraudulent orders in one day. I caught the charges while still "pending" on my card and alerted my bank who cancelled the false charges and my card. Somehow, this site sneaked around the cancellation and used some other technique to withdraw against my account. The bank told me they had never seen anything like it before. I had never heard of rosewholesale.com before and can only guess how they got my card details or what methods they used to circumvent my banks fraud protection. Either way, stay away from this merchant!
Dear H L.,
We are sorry for the way you feel about your shopping experience.
Please rest assured that we are a registered company that has been around for several years verified by PayPal, Norton, Trustwave, DMCA etc.
Any chargements are processed by the customers which is out of our control.
Our team has reviewed your complaint and will offer you a solution. Could you please message us your order number?
Finally we suggest all our customers pay more attention to the payment account safety and individual privacy. Don't open any dangerous website page.
Rosewholesale Customer Service Center
The customer service is great. Loved both shirts, one was smaller than the other so a friend is wearing one and im wearing one
Dear rebecca s.,
We appreciate that you took the time to write a review.
Thank you,
Rosewholesale Customer Service Center
I love shopping on rosewholesale.com. The website has great deals on clothes and have a plethora of options to choose from.
Dear Janie W.,
Thank you for taking the time to write your review. We at Rosewholesale really appreciate this.
Best Regards,
Rosewholesale Customer Service Center
I WOULD NEVER ORDER FROM THIS COMPANY AGAIN. I Never Got My Items & Its Been A Month Now! They Have No Contact Number To Reach Them & The Tracking Number Is Fake! Im Not Happy With There Service At All! I Dont NOT Suggest Them For Service.
Dear Malika j.,
Thank you for raising this issue.
All of our items can be shipped using varying shipping methods. The method of shipping can be chosen by the customer during the check out process.
For more details on shipping methods, please click here: http://www.rosewholesale.com/m-article-id-39.html.
Our US phone number is: + (1)917-621-0925, and for all other customers you may call: + (001)917-621-0925.
Please note that Rosewholesale only operates these two phone lines, and any calls made to you from other numbers claiming to be Rosewholesale should be hung up immediately.
We will never ask for customers bank details over the phone.
We look forward to your reply,
Rosewholesale Customer Service Center
I ordered a 16.95$ order. Than, they added a 21.81$ transportation fee. I agreed to pay that fee, because products were really inexpensive.
Once shipped, I receive another 21.86$ invoice from transporter for custom fee.
When I wrote to custom service, they answer me it was in them policy import taxes so I have to pay. But I will not pay, Im just pistoff
So if you don't want to pay 357% of your order, don't pay to RoseWholesale
Dear Laetitia L.,
We apologize that you have had issues with import tax.
Please see here for our policy regarding tax and duties: http://www.rosewholesale.com/m-article-id-58.html.
Thank you,
Rosewholesale Customer Service Center
Received my order today. Hate everything I received. I want to return for refund but will cost more. $#*!in doorknobs. Do not buy ever. I would like forays -100 but no option available.
Dear Shabnam s.,
We apologize for the issues you have encountered with your order.
We will always offer our customers returns, refunds and exchanges in line with our policies. Please click here for more details: http://www.rosewholesale.com/m-article-id-16.html.
We have contacted you about your issue via our Support Center. Please login to your account and reply to us.
We look forward to hearing from you soon,
Rosewholesale Customer Service Center
I ordered a cardigan 2weeks ago and not received.
Perhaps that why they r cheap coz u ll never get the product.
Dear Najam A.,
Thank you for raising this issue.
All of our items can be shipped using varying shipping methods. The method of shipping can be chosen by the customer during the check out process.
For more details on shipping methods, please click here: http://www.rosewholesale.com/m-article-id-39.html.
Would you mind messaging us your VALID order number?
We will offer you a solution via the ticket center.
Rosewholesale Customer Service Center
Fake site. Ordered 1 jacket didn`t receieved yet. Tried to call at customer service multiple times no response.
Dear Deepanshu S.,
All of our items can be shipped using varying shipping methods.
The method of shipping can be chosen by the customer during the check out process.
For more details on shipping methods, please click here: http://www.rosewholesale.com/m-article-id-39.html.
We at Rosewholesale can be contacted 24/7 via our Support Center and Live Chat. We also have a phone line available that is open during our office hours.
Please note that Rosewholesale only operates these two phone lines, and any calls made to you from other numbers claiming to be Rosewholesale should be hung up immediately.
Please reply to our message via the ticket system, and we will offer a solution for you.
We look forward to your reply,
Rosewholesale Customer Service Center
This site was well worth my money ordered jeans and a shirt and the quality for the price is A+... ordering more now...
Dear Matthew J.,
We sincerely appreciate your feedback.
We are happy to hear that you enjoy shopping with us at Rosewholesale.com.
Please feel free to place an order again soon.
Thank you for your support.
Rosewholesale Customer Service Center
The prices, shipping times, customer services are optimal! My product was exactly was I was waiting for.
Dear Cinthia C.,
Thank you for your friendly review. We are glad to hear that you had a positive experience shopping with us.
Check back at Rosewholesale.com again soon for all our latest deals.
Many thanks,
Rosewholesale Customer Service Center
This is the best online shopping site
This is the best online shopping site i've ever seen!
Affordable prices and best qualities are what they offer!
Dear fayemi e.,
We appreciate that you took the time to write a review.
Thank you,
Rosewholesale Customer Service Center
Always very nice service and good items. The shop is very easy to look at, and there is something for everybody.
Dear Gitte J.,
Thank you for your feedback.
We are glad to hear that you had a positive shopping experience with us.
We appreciate your support.
Rosewholesale Customer Service Center
In my last review of Rose wholesalers, I wrote that my refund was waiting for me. I never did get that refund. They have stopped communicating with me. Undoubtedly this is a scam company. Do not buy from them! The reviews are correct and there are many. I returned the items packaged in the same packaging and done everything the company required for returns, I am almost two years without resolution.
Dear Moira M.,
Thank you for taking the time to write a positive review about your shopping experience. We really appreciate it.
Many thanks,
Rosewholesale Customer Service Center
I've bought some clothes for the winter in Brazil via rosewholesale.com and I've got surprised with the products high quality. I do recommend it. Also, the online support answers really fast and are very kind.
Dear Matheus O.,
Thank you for your kind review. We are always happy to hear when our customers have enjoyed their experience shopping with us.
We hope to see you again!
Best regards,
Rosewholesale Customer Service Center
I have nothing but positive things to say about his company. Their clothing is great quality, fits perfectly and above everything else, easy to wash! I receive many compliments when i wear their clothing and that says a lot! Don't hesitate, buy today!
Dear tonya w.,
Thank you for your kind feedback. We are grateful that you took the time to write a review.
We hope to see you on Rosewholesale.com soon!
Many thanks,
Rosewholesale Customer Service Center
Exelnt priducts. Low cost. I realy like there products when any prob u can contct with them. In simple words u can buy there products with full confident
Dear Tarar M.,
We would like to thank you for your kind review. We at Rosewholesale will always do our best to ensure customer satisfaction, and it is good to hear the results of this have paid off for you.
We look forward to seeing you at Rosewholesale again soon.
Many thanks,
Rosewholesale Customer Service Center
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Dianne P.,
Thank you for your comment.
We have various different shipping methods that the customer can choose before the checkout.
These vary in delivery time and we ask that customers wait patiently for their goods to arrive.
For more details on shipping methods, please click here: http://www.rosewholesale.com/m-article-id-39.html.
Best regards,
Rosewholesale Customer Service Center