On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
Rosewe, one of the top online fashion store for women, offers a wide selection of trendy fashion style women's clothing. Affordable prices on tops, dresses, swimwear, plus size and more. Free shipping over $29,30 days easy returns.
Business Highlights
General
Shipping
Returns
Sustainability
Product
Customer Service
Payment Options
Membership Programs
Similar Brands to Consider
Abercrombie & Fitch
FAYT The Label
Garage
Shiny by Nature
Volcom
Wrangler
Chicme
Gymshark
Dippin Daisies
Chic Soul
Dockers
Dickies
Rosewe Reviews Summary
The company has garnered a generally positive reputation for its product quality, with many customers expressing satisfaction with the fit and style of their clothing. Quick shipping and a user-friendly website also contribute to a favorable shopping experience. However, concerns arise regarding the return policy, with some customers frustrated by refund processes and inconsistencies in sizing. While many appreciate the unique designs and variety, others have noted that the pricing can feel high relative to value. Overall, the brand shows promise but could enhance customer loyalty by addressing return and sizing issues more effectively.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Package arrived on time as expected. It was packaged well. Its perfect price for the beautiful dress. Material is soft and it is something I can wear both at work and going out. Thank you, Rosewe!
My first deal was great, good products, fast delivery within only 2 weeks.and i wrote very good comment about the site before. I have recieved my second order from here. It was very fast delivery and fantastic.
Love the item because its so cute and simple, and then I can always dress it up with accessories. It looks just like the photo and the material is also good. I become sexy after wearing it. Perfect fits on me. Price is also reasonable to me.
I love this suit since the first day I got it and am still in love with it. Whats more, it makes me want another just in case the other is mess up. It is good to wear in fall because it is thin. I wear an M in size and the fit is great but the sleeves were a little short. I dont care it in all.
The order arrived very promptly, but was damaged. The customer service reps refunded my money immediately. I took pictures of the products and they were able to resolve the issue for me 100%. I would definitely recommend this company to anyone and will order from this site again
The worst order ever! I received an ugly dress after one month and half and they didn't accept free return, although they mentioned it in their website.
I purchased 4 items of clothing which were too small and an amicable settlement was reached.
I loved the items not only did they look good but they were of satisfactory quality.
I'm impressed with the stylish clothes Rosewe offers women at its site for bargain basement prices. Lots to choose from.
I ordered a swimsuit and decided to return it. I contacted customer service and they offered in store credit. I declined and asked for a refund of 100%. They agreed. I am pleased with the service I received.
Bathing suites came on time. The material and make is good quality. I like that there were so many versatile styles to choose from for all different body types and shapes.
Trendy and stylish items on this site--ordered the fringed black swimsuit for my niece as a gift as it popped up on Facebook, however, she stated it was not HER style or a good fit--I contacted rosewe.com to return and was responded to right away although their time zone is different-always received a response the next morning and answers to my questions as we handled the return! I would certainly do business with them again!:-)
I ordered a sz large swimsuit. What I got was something closer to a size small. After corresponding with them for multiple times and asking for the address to return the suit (never getting the return address), Rosewe finally agreed to refund my purchase price (after initially offering me a 10% refund) only if I posted a positive review here. I posted a review, got my $ returned, then removed my review. DO NOT DO BUSINESS WITH THIS UNETHICAL COMPANY.
I have ordered many times and everytime, I love the product. One time it did not fit and they sent me a new product at no cost, letting me keep the first one! Great company!
Excellent customer service from Rosewe. Replied within 24 hours of enquires. Product was good quality and well made, just returned due to size of the garment. Would recommend for reasonably priced clothing. Arrived as quoted on time and in good condition from China
I ordered a dress from them which arrived in less than a week as promised.
Unfortunately due to my confusion with US sizing it was too small and this was
Adequately dealt with by the company to my satisfaction.
I will keep the website for orders in the future.
All in all a good company to deal with.
Karen Urban Be careful ordering from this company! Sizing is Way off and they will not make it right. I ordered a dress listed bust size was 44 inches the one I received was measured at 34 inches. They want me to pay to return. Or they will give me a 30% credit. Not my mistake. Second and final time this will happen! They also removed my review of the dress.
I wish I had read reviews too. As said the goods are poor quality and sent from China so beware. Pay Pal intervention will only get you a 30% refund and to return my goods tracked as they request in order to get a get a full refund, will cost me £35. Steer well clear of this company my dispute is ongoing...
Bought a bathing suit from them but when it came there was no bathing suit bottoms with it. I messaged them, and after checking my order, they asked if I would take a a 20% discount on my next order. I said no, I will not be ordering from you again. He replied once more and asked if I would reconsider a 20% discount. I told them again all I wanted was them to send me the bottoms or refund my order. That's when all communication from them stopped. I sent two more messages telling them that I'd be reviewing their business if they didn't respond.
I am very hesitant to write bad reviews because I know we can all make mistakes and I believe we should be given the chance to fix our mistakes. But this company doesn't care about their customers. Do not buy from them!
Ordered 3 weeks ago and it's just been shipped but it's coming from China so no idea when it will actually get here
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members