Rosewe Questions & Answers

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Here’s what consumers have asked with answers from Rosewe staff and previous consumers.

196 questions answered
19% answered in 1 day
Question:

Hi i am in uk n ordered an item 5 days ago n payed for quick service n i still have not received my parcel when will it come please? my address is 32 mount street ardsley barnsley s715bd my name is helena could u let me no soon as thanku

Answer:

I agree with Latasha about both. Placing your address here is not a great idea. This company is a scam. After a very long wait on my product I realized the material wasn't even worth putting on my puppy. The pictures are downloaded from other places or sites and the clothes doesn't remotely resemble the picture. I would never order from them again nor would I recommend it to anyone. In any case if you like wasting money then by all means here's the place for you

By Regina R.
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Question:

Are the items in the pics exactly what i would get if i were to order? also is the shipping right on the spot not take a long time?

Answer:

No they are not as per the photographs and are no better than floor cloths x

By Rita L.
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Question:

I am being asked to pay £27 delivery for an item when if stated free delivery! i have also ordered two more - have i too been sucked in!

Answer:

Hello: Thank you for your valuable feedback. I wish to start off by telling you that we are extremely sorry about the situation. I have followed up your case and our team will solve it for you. Can you please submit a ticket? Our customer service will resolve the problem in 1-2 working days. Please mention that you are from sitejabber website.

By Rosewe R.,
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Question:

Answer:

I would never buy from them. If you want to return something they only give you 30% back! The dress I purchased didn't even fit. It was made so poorly that it wouldn't fit anyone! The arm holes were way to small and the material laid awkward.

By Talisa S.
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Question:

How do the dress sizes run. if i'm a small would i buy a medium or small?

Answer:

Doesn't matter how the sizes run, because you do not get what you order. Read the genuine reviews on here and you would not order anything - whatever you order will only be good enough for cleaning the floors with

By Rita L.
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Question:

Answer:

Well as you can see this company uses Americans to buy product and never get or get stuff they did not order. They make so much money because it costs more to send back. So they just made 30 off us. imagine all people that they scam and how much money they make.

By Kelly D.
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Question:

Has anyone ordered the button embellished v neck romper? any feedback would be greatly appreciated!

Answer:

Never order from them

By Kelly D.
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Question:

I need y dresses asap! they were meant to arrive 5 days ago! shipping tracker not found in my country still! what is going on

Answer:

Amber you won't receive it or you will receive something and you will want a refund because the clothes look like s@#t! You may just get a piece of fabric not even sawn on! Then you are going to request a refund and they will tell you that you will need to pay for the shipping and to re-consider the refund as it is not worth the extra fee (weird). Once you send it back they will pretend that they have never received it even though I sent mine back on registered mail and someone actually signed for it and I got notified. I don't think I will ever see my money back! They are a bunch or scumbags!

By Naise A.
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Question:

I'm a heavy set girl i wear a 1xl if i ordered the 2xl do you think it would fit?

Answer:

Do not I repeat DO NOT ORDER FROM THEM

By cherie w.
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Question:

What is their mailing address?

Answer:

I received a return address from chat live... 371 Little Falls Rd #4 Cedar Grove N. J. 07009.

By Tamiko L.
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Typical questions asked:
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  • Where is the company located?
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