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From the business
Rosewe, one of the top online fashion store for women, offers a wide selection of trendy fashion style women's clothing. Affordable prices on tops, dresses, swimwear, plus size and more. Free shipping over $29,30 days easy returns.
Business Highlights
General
Shipping
Returns
Sustainability
Product
Customer Service
Payment Options
Membership Programs
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Rosewe Reviews Summary
The company has garnered a generally positive reputation for its product quality, with many customers expressing satisfaction with the fit and style of their clothing. Quick shipping and a user-friendly website also contribute to a favorable shopping experience. However, concerns arise regarding the return policy, with some customers frustrated by refund processes and inconsistencies in sizing. While many appreciate the unique designs and variety, others have noted that the pricing can feel high relative to value. Overall, the brand shows promise but could enhance customer loyalty by addressing return and sizing issues more effectively.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
I ordered three dresses, and all are incredibly small. I ordered 3x and the dresses do not fit over my head. There is no return information provided. I will never order from this site again.
I love the quality of the product it has wonderfull collection. I can really say that they give you value for your money. The fabric is soft to touch and the quality of the stitching is just amazing!
I purchased 4 bathing suits from the web site, I ordered size large and went by the sizing chart to pick the size. I am a size 12 but ordered size 14 to be safe. One of the bathing suits would not even fit a child's size 14. The other ones are more comparable to a size 6-8 than a 14. What a waste of money if nothing fits.The quality is good for the price (equal to Target or Burlington) But I would never again order from this site
Dear customs,
We apologize for the inconvenience.
We have been devoting to offer good products with low price, but it maybe up to your expectation. So you could return anything you want, under the condition it's in original condition. Postal service is a good way to return, and I suppose it’s not much expensive. After we get the return package, 100% refund will be issued.
Please log in your account on our site and submit a ticket from the after-sales service, our customer service will send you the return address and the RMA number in one working day (except weekends and holidays).
Note: Please mention that you are from sitejabber.
Best Regards
Just received my top, very pleased with it, after reading a lot of the reviews I was very unsure if I would receive it & the quality but I have to say apart from the length of time to arrive from China it's a gorgeous top so well done Rosewe.com. Thanks
Dear customs,
We apologize for the inconvenience.
We have been devoting to offer good products with low price, but it maybe up to your expectation. So you could return anything you want, under the condition it's in original condition. Postal service is a good way to return, and I suppose it’s not much expensive. After we get the return package, 100% refund will be issued.
Please log in your account on our site and submit a ticket from the after-sales service, our customer service will send you the return address and the RMA number in one working day (except weekends and holidays).
Note: Please mention that you are from sitejabber.
Best Regards
I recently buy clothes by Rosewe. Always they have so many beautiful clothes, so it's always so difficult to choose something. Great clothes. Great sales. Great return policy. They are a great website!
I bought a lot of clothes from Rosewe. The material is very nice, high quality and soft on me. You can find everthing that you need, good price and the shipment is just incredible. Love it.
Always get high quality items at great prices, nice materials, feel comfortable, and returns are VERY fast and easy. I will support Rotita all the way.
I like buy somthing from this site, first is the quality of clothes that is very good, followed by the delivery speed is very fast, i can always have a good time.
Product arrived on time. Excellent product quality. My customer service experience is very good.Other than that I love it. It fits very nicely
I bought a dress a month ago haven't received it. Tried to generate a ticket won't let me also if you call you have to leave message. After sending this review to sitejabber, sitejabber called them said that customs delayed packages. And packages are now being sent out. Overall Items is in good condition alitte small in size and material was cheesy. Dress did not look like picture. I guess be patient you will receive item alitte late. And you might not like what you get!
Dear customs,
I have checked your order has been delivered, pls check your mailbox to get it
Should you need further assistance, please feel free to contact us.
Clothes look nice on the website, but delivery is impossible to track and turns out their sizing is way off. Also, one of the items I bought was made from the most horrible, cheap feeling man made material I've ever tried on for a dress. Attempting to return items is very frustrating, they haven't yet provided me with the form I need to fill in despite 2 tickets, and I have to pay for the privilege. Avoid them!
We apologize for the inconvenience.
There is a size chart for each item under the product information. So please make sure you have checked size chart and measurements before purchase.
In this way, if the size is not fit, you can return for exchange or refund. Pls log in your account on our site and submit a ticket from the after-sales service, our customer service will send you the return address and the RMA number in one working day (except weekends and holidays).
Note: Please mention that you are from sitejabber.
Best Regards
Be careful, don't be fooled by those reviews with over 3 stars posting here. Obviously, all those 5 Star reviews are fake Reviews! They have common, generally gave simple/good word/sentence, short, not specific with details
Dear customs,
I have tracked your order has been delivered, pls go to your local post office to check
Should you need further assistance, please feel free to contact us.
"At Rosewe you can shop with confidence Great Customer Service, easy returns, and refunds, there is always a sale at this site, sign up for the sale events and receive addition off. One Stop Shopping at Rosewe You will find a gift for everyone on your list, Get great discounts on after holiday sales
"
"I've never had any problems with this site. Great quality, helpful customer service and reasonably priced items. Quick delivery to united kingdom, good quality, i will recommend it to a friend, definitely.
"
I loved it very much. What a super collection on Rosewe. I was confused to found gift for my sister but Rosewe give me super collection of some new dresses. I bought a dress for her from it and surely come again for me. Highly recommended.
Delivered on time with no hassle. The quality of the product is par excellence. The colors and design are exactly as they were shown on the website. I love the fabric and intricate detailing. I have given you guys a five star rating! I will definitely recommend you to all my friends as you have delivered what you promised. Keep up the good work!
I love the items from the site. Their prices cannot be beat. And fits perfectly. Thanks for the right size Rosewe :) Best clothes ever and I can't be more satisfied. Thank you so much Rosewe I will definitely be using Rosewe again!
Just like rosegal, clothes look like a 1st grader in home ec made them, I tried to send them back even took a picture and sent it to them and they acted so stupid, what, it look nice. DONE
Dear customs,
We apologize for the inconvenience.
We have been devoting to offer good products with low price, but it maybe up to your expectation. So you could return anything you want, under the condition it's in original condition. Postal service is a good way to return, and I suppose it’s not much expensive. After we get the return package, 100% refund will be issued.
Please log in your account on our site and submit a ticket from the after-sales service, our customer service will send you the return address and the RMA number in one working day (except weekends and holidays).
Note: Please mention that you are from sitejabber.
Best Regards
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear customs,
We apologize for the inconvenience.
We have been devoting to offer good products with low price, but it maybe up to your expectation. So you could return anything you want, under the condition it's in original condition. Postal service is a good way to return, and I suppose it’s not much expensive. After we get the return package, 100% refund will be issued.
Please log in your account on our site and submit a ticket from the after-sales service, our customer service will send you the return address and the RMA number in one working day (except weekends and holidays).
Note: Please mention that you are from sitejabber.
Best Regards