Sitejabber Website Reviews and Complaints
business logo of Rosewe

RoseweReviews 5,907

rosewe.com
casual, chic, lounge, swimwear womenAge 19-25, 26-45
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From the business

Rosewe, one of the top online fashion store for women, offers a wide selection of trendy fashion style women's clothing. Affordable prices on tops, dresses, swimwear, plus size and more. Free shipping over $29,30 days easy returns.


rosewe.com
China
Founded in 2009
Clothing item from Rosewe
Fashion apparel by Rosewe

Business Highlights

General

Year Founded: 2009
Target Gender: women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $8.99 - $12.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $79

Returns

Return Policy: not free
Return Instructions: items that are original, undamaged, unstained and unworn condition and swimsuits with hygiene liners attached can be returned or exchanged
Return Cost: $9.99 shipping fee

Sustainability

Recycling Program: no

Product

Style: casual, chic, lounge, swimwear
Body Fit: regular, plus size
Available Sizes: Women's (XS, S, M, L, XL, 2XL, 1X, 2X, 3X)

Customer Service

Support Channels: messenger, contact form, chat

Payment Options

Payment Methods: card payments, financing, PayPal, Google Pay
Buy Now Pay Later: Klarna, Afterpay

Membership Programs

Rewards Program: TopCashback, Mr. Rebates, Swagbucks

Sponsored message from Rosewe
Buy 2 get 3rd Free
Save Now
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Rosewe Reviews Summary

The company has garnered a generally positive reputation for its product quality, with many customers expressing satisfaction with the fit and style of their clothing. Quick shipping and a user-friendly website also contribute to a favorable shopping experience. However, concerns arise regarding the return policy, with some customers frustrated by refund processes and inconsistencies in sizing. While many appreciate the unique designs and variety, others have noted that the pricing can feel high relative to value. Overall, the brand shows promise but could enhance customer loyalty by addressing return and sizing issues more effectively.

This summary is generated by AI, based on text from customer reviews

service
812
value
767
shipping
780
returns
711
quality
757

We monitor reviews for authenticity

Oklahoma
2 reviews
5 helpful votes
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They're in China
June 18, 2017

Ordered 4 blouses from them. Checked the sizing before I ordered, ordered the size per the chart. Waited 2 months for the items. Blouses won't fit my skinny daughter (I ordered a XL). Can't get the sleeves on as they are too small. XL is what I wear from Walmart to Ann Taylor. When I contacted them to return the blouses (their fault I thought) they said the sizes were "Asian" sized and I should have ordered 2 sizes larger and they wanted to give me a 30% refund and me keep the blouses. Spent over a month via their web site trying to get them to give me a full refund. I sent the blouses back and they've sent me an email telling me they are giving me a full refund. That was in May, if I get it it'll probably around Dec.

Rosewe attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: June 16, 2017
Rosewe R. Rosewe Rep
over a year old

Dear customs,
We apologize for the inconvenience.
There is a size chart for each item under the product information. So please make sure you have checked size chart and measurements before purchase.
In this way, if the size is not fit, you can return for exchange or refund. Pls log in your account on our site and submit a ticket from the after-sales service, our customer service will send you the return address and the RMA number in one working day (except weekends and holidays).
Note: Please mention that you are from sitejabber.
Best Regards

Mississippi
1 review
1 helpful vote
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I can't tell how much in love I am with Rosewe. They carry it all and also offer free shipping. I love free shipping. My beauty supplies, all of it. If i need to get something which i know little about, i head here! Never have to worry about quality.

Date of experience: June 16, 2017
New Jersey
1 review
1 helpful vote
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A great store
June 18, 2017

I think Macys is a great store there are very nice(the people I dealt with)people there and they take back almost everything if something goes wrong with what you buy. I have bought many times in Rosewe. Never get disappointed.

Date of experience: June 16, 2017
South Carolina
1 review
0 helpful votes
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Great Selection
June 18, 2017

Love the selection here. Their customer service is exceptional and we have never had a problem with an exchange.It is now my must-have website for my clothes. Please don't change your product and continue to put your customers first!

Date of experience: June 16, 2017
Japan
1 review
0 helpful votes
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My sister and I bought stuffs from Rosewe for the first time. It was the best shopping experience ever. What's best is that they deliver on time and they ship the goods for free! Unbelievable, right? I can't wait for my next purchase at Rosewe. Thank you

Date of experience: June 16, 2017
Florida
1 review
0 helpful votes
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Shopping on Rosewe is a pleasure. They have a great variety of items to choose from and many search options that make it easier for the user to find exactly what they need. You can't go wrong with free shipping and easy returns all the time.

Date of experience: June 16, 2017
North Carolina
1 review
0 helpful votes
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Love so much
June 18, 2017

I love to shop with them, this is one of this great online stores, i find myself shopping with them all the time, because they are so nice and fast with shipments. Packages arrive on time without any damage. Product details are accurate and true to the description.

Date of experience: June 16, 2017
California
1 review
6 helpful votes
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If still want to order after knowing just how bad this website is, then buy at your own risk. The sizes are more like children sizing than adults.

Rosewe attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: June 15, 2017
Rosewe R. Rosewe Rep
over a year old

Dear customs,
We apologize for the inconvenience.
There is a size chart for each item under the product information. So please make sure you have checked size chart and measurements before purchase.
In this way, if the size is not fit, you can return for exchange or refund. Pls log in your account on our site and submit a ticket from the after-sales service, our customer service will send you the return address and the RMA number in one working day (except weekends and holidays).
Note: Please mention that you are from sitejabber.
Best Regards

California
1 review
0 helpful votes
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Love The Seller
May 5, 2021

I LOVE this dress and this seller! Love her products. Have been an old customer of this website. The price is really cheap, and the quality is very good. Everyone should try it. You will love it.

Date of experience: June 14, 2017
China
1 review
0 helpful votes
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Very Good
May 5, 2021

It looks great on my wife and fits as I expected to. Will definitely check out other products in the future. My wife is satisfied with it. Transport speed is very fast, more than I expected, too.

Date of experience: June 14, 2017
China
1 review
0 helpful votes
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The Seller Is Enthusiastic
May 5, 2021

Because I chose the wrong size I return it and bought another one. The seller is very enthusiastic and I finally got what I want. I really like this website. I highly commend it.

Date of experience: June 14, 2017
Washington
1 review
0 helpful votes
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It Is Great
May 5, 2021

Wow wow wow. I'll be honest, I was a little skeptical about buying clothes online. But this one is great! I am very pleased with this purchase. I received many compliments wearing it.

Date of experience: June 14, 2017
Washington
1 review
0 helpful votes
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It Is Very Well Made
May 5, 2021

I used to buy pants from this website because they are really comfortable. This time I tried this one and it is very well made. The fabric is good quality. It would be gorgeous on a woman of a substance. I really love it and would still highly recommend it!

Date of experience: June 14, 2017
Washington
1 review
0 helpful votes
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Very good service
May 5, 2021

This was absolutely the best site I ever find. I look at all the measurements and choose the correct size according to the size chart they provided. I also asked the customer service and they reply me very fast. Very good service. It doesn't take much to effort compliment their product.

Date of experience: June 14, 2017
Texas
1 review
0 helpful votes
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Highly recommend this site!
May 5, 2021

This is my first time buy from this site but i think i will be ordering more from here. Because the products came within a really good time. Not as some site that waiting so long. I also surprised by the quality of the fabric on their products for such a price. I would highly recommend this site!

Date of experience: June 14, 2017
Texas
1 review
0 helpful votes
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My favourite website
May 5, 2021

I'm overall fairly pleased with the quality of this site. It's my favourite website when I'm shopping online. Their service is very nice. Both for the questions from customers and the shipping time. They answer my questions very fast and the shipping time also very fast. Will buy more clothes from your store again.

Date of experience: June 14, 2017
Texas
1 review
0 helpful votes
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5 stars for this store
May 5, 2021

I would definitely give 5 stars for this store, not only for a perfect fitting, but also for the material of their clothes, the style is also so cute. So many friends asked me where I got it. I have recommended this site to all my friends. This store will never let you down. So excited to find it!

Date of experience: June 14, 2017
China
1 review
0 helpful votes
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Reasonable price
May 5, 2021

Beautiful store! Always provide stylish and high quality products with a reasonable price. I have purchased from this store many times and finally fall in love with it. Really kind seller I ever met. Now I'm fall in love with oneline shopping. Especially in this store! Thank you very much!

Date of experience: June 14, 2017
California
1 review
5 helpful votes
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Terrible quality and sizing. Ordered according to the size chart, does not fit; way too small.
Rosewe offered partial refund if no return (I am guessing they still make money this way, because the swim suit I bought was made in China and was very poor quality and probably cost them to buy from manufacture $5) or sending it back and paying the shipping was another option. I am traveling all summer, so I chose partial refund. I guess better then nothing. Overall very disappointed with this shopping experience. Waste of money for me.

Rosewe attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: June 14, 2017
Rosewe R. Rosewe Rep
over a year old

Dear customs,
We apologize for the inconvenience.
There is a size chart for each item under the product information. So please make sure you have checked size chart and measurements before purchase.
In this way, if the size is not fit, you can return for exchange or refund. Pls log in your account on our site and submit a ticket from the after-sales service, our customer service will send you the return address and the RMA number in one working day (except weekends and holidays).
Note: Please mention that you are from sitejabber.
Best Regards

Texas
1 review
0 helpful votes
Follow Laurie P.
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I received my packages on time and totally surprised me. I love these clothes, the price is very low and the color is the same as the picture. Thank you for the excellent service. So far I had a great experience with Rosewe and most definitely will be buying more things.

Date of experience: June 12, 2017