On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Rosewe, one of the top online fashion store for women, offers a wide selection of trendy fashion style women's clothing. Affordable prices on tops, dresses, swimwear, plus size and more. Free shipping over $29,30 days easy returns.
The company has garnered a generally positive reputation for its product quality, with many customers expressing satisfaction with the fit and style of their clothing. Quick shipping and a user-friendly website also contribute to a favorable shopping experience. However, concerns arise regarding the return policy, with some customers frustrated by refund processes and inconsistencies in sizing. While many appreciate the unique designs and variety, others have noted that the pricing can feel high relative to value. Overall, the brand shows promise but could enhance customer loyalty by addressing return and sizing issues more effectively.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Ordered 4 blouses from them. Checked the sizing before I ordered, ordered the size per the chart. Waited 2 months for the items. Blouses won't fit my skinny daughter (I ordered a XL). Can't get the sleeves on as they are too small. XL is what I wear from Walmart to Ann Taylor. When I contacted them to return the blouses (their fault I thought) they said the sizes were "Asian" sized and I should have ordered 2 sizes larger and they wanted to give me a 30% refund and me keep the blouses. Spent over a month via their web site trying to get them to give me a full refund. I sent the blouses back and they've sent me an email telling me they are giving me a full refund. That was in May, if I get it it'll probably around Dec.
I can't tell how much in love I am with Rosewe. They carry it all and also offer free shipping. I love free shipping. My beauty supplies, all of it. If i need to get something which i know little about, i head here! Never have to worry about quality.
I think Macys is a great store there are very nice(the people I dealt with)people there and they take back almost everything if something goes wrong with what you buy. I have bought many times in Rosewe. Never get disappointed.
Love the selection here. Their customer service is exceptional and we have never had a problem with an exchange.It is now my must-have website for my clothes. Please don't change your product and continue to put your customers first!
My sister and I bought stuffs from Rosewe for the first time. It was the best shopping experience ever. What's best is that they deliver on time and they ship the goods for free! Unbelievable, right? I can't wait for my next purchase at Rosewe. Thank you
Shopping on Rosewe is a pleasure. They have a great variety of items to choose from and many search options that make it easier for the user to find exactly what they need. You can't go wrong with free shipping and easy returns all the time.
I love to shop with them, this is one of this great online stores, i find myself shopping with them all the time, because they are so nice and fast with shipments. Packages arrive on time without any damage. Product details are accurate and true to the description.
If still want to order after knowing just how bad this website is, then buy at your own risk. The sizes are more like children sizing than adults.
Dear customs,
We apologize for the inconvenience.
There is a size chart for each item under the product information. So please make sure you have checked size chart and measurements before purchase.
In this way, if the size is not fit, you can return for exchange or refund. Pls log in your account on our site and submit a ticket from the after-sales service, our customer service will send you the return address and the RMA number in one working day (except weekends and holidays).
Note: Please mention that you are from sitejabber.
Best Regards
I LOVE this dress and this seller! Love her products. Have been an old customer of this website. The price is really cheap, and the quality is very good. Everyone should try it. You will love it.
It looks great on my wife and fits as I expected to. Will definitely check out other products in the future. My wife is satisfied with it. Transport speed is very fast, more than I expected, too.
Because I chose the wrong size I return it and bought another one. The seller is very enthusiastic and I finally got what I want. I really like this website. I highly commend it.
Wow wow wow. I'll be honest, I was a little skeptical about buying clothes online. But this one is great! I am very pleased with this purchase. I received many compliments wearing it.
I used to buy pants from this website because they are really comfortable. This time I tried this one and it is very well made. The fabric is good quality. It would be gorgeous on a woman of a substance. I really love it and would still highly recommend it!
This was absolutely the best site I ever find. I look at all the measurements and choose the correct size according to the size chart they provided. I also asked the customer service and they reply me very fast. Very good service. It doesn't take much to effort compliment their product.
This is my first time buy from this site but i think i will be ordering more from here. Because the products came within a really good time. Not as some site that waiting so long. I also surprised by the quality of the fabric on their products for such a price. I would highly recommend this site!
I'm overall fairly pleased with the quality of this site. It's my favourite website when I'm shopping online. Their service is very nice. Both for the questions from customers and the shipping time. They answer my questions very fast and the shipping time also very fast. Will buy more clothes from your store again.
I would definitely give 5 stars for this store, not only for a perfect fitting, but also for the material of their clothes, the style is also so cute. So many friends asked me where I got it. I have recommended this site to all my friends. This store will never let you down. So excited to find it!
Beautiful store! Always provide stylish and high quality products with a reasonable price. I have purchased from this store many times and finally fall in love with it. Really kind seller I ever met. Now I'm fall in love with oneline shopping. Especially in this store! Thank you very much!
Terrible quality and sizing. Ordered according to the size chart, does not fit; way too small.
Rosewe offered partial refund if no return (I am guessing they still make money this way, because the swim suit I bought was made in China and was very poor quality and probably cost them to buy from manufacture $5) or sending it back and paying the shipping was another option. I am traveling all summer, so I chose partial refund. I guess better then nothing. Overall very disappointed with this shopping experience. Waste of money for me.
Dear customs,
We apologize for the inconvenience.
There is a size chart for each item under the product information. So please make sure you have checked size chart and measurements before purchase.
In this way, if the size is not fit, you can return for exchange or refund. Pls log in your account on our site and submit a ticket from the after-sales service, our customer service will send you the return address and the RMA number in one working day (except weekends and holidays).
Note: Please mention that you are from sitejabber.
Best Regards
I received my packages on time and totally surprised me. I love these clothes, the price is very low and the color is the same as the picture. Thank you for the excellent service. So far I had a great experience with Rosewe and most definitely will be buying more things.
Answer: I agree with Latasha about both. Placing your address here is not a great idea. This company is a scam. After a very long wait on my product I realized the material wasn't even worth putting on my puppy. The pictures are downloaded from other places or sites and the clothes doesn't remotely resemble the picture. I would never order from them again nor would I recommend it to anyone. In any case if you like wasting money then by all means here's the place for you
Answer: No they are not as per the photographs and are no better than floor cloths x
Answer: Hello: Thank you for your valuable feedback. I wish to start off by telling you that we are extremely sorry about the situation. I have followed up your case and our team will solve it for you. Can you please submit a ticket? Our customer service will resolve the problem in 1-2 working days. Please mention that you are from sitejabber website.
Answer: I would never buy from them. If you want to return something they only give you 30% back! The dress I purchased didn't even fit. It was made so poorly that it wouldn't fit anyone! The arm holes were way to small and the material laid awkward.
Answer: Don't waste your money. They are a scam. Cheap zero quality prices of fabric is all you'll get back.
Answer: Never order from them
Answer: Well as you can see this company uses Americans to buy product and never get or get stuff they did not order. They make so much money because it costs more to send back. So they just made 30 off us. imagine all people that they scam and how much money they make.
Answer: Amber you won't receive it or you will receive something and you will want a refund because the clothes look like s@#t! You may just get a piece of fabric not even sawn on! Then you are going to request a refund and they will tell you that you will need to pay for the shipping and to re-consider the refund as it is not worth the extra fee (weird). Once you send it back they will pretend that they have never received it even though I sent mine back on registered mail and someone actually signed for it and I got notified. I don't think I will ever see my money back! They are a bunch or scumbags!
Answer: Do not order from these people. Nothing is accurate about their size chart. Or their clothes, the pictures are totally different from the clothes
Answer: I received a return address from chat live... 371 Little Falls Rd #4 Cedar Grove N. J. 07009.
Dear customs,
We apologize for the inconvenience.
There is a size chart for each item under the product information. So please make sure you have checked size chart and measurements before purchase.
In this way, if the size is not fit, you can return for exchange or refund. Pls log in your account on our site and submit a ticket from the after-sales service, our customer service will send you the return address and the RMA number in one working day (except weekends and holidays).
Note: Please mention that you are from sitejabber.
Best Regards